Facetheory Reviews

Name: Facetheory
Address: The Old Town Hall, Bacup Road, Spinning Point, Rossendale, Lancashire
Rating: 4.70

4.7 Rating 38,152 Reviews

94 %

of reviewers recommend Facetheory

4.7

Based on 38,152 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	2 - 3 Hours

Visit Website

Phone:

333 016 4134

Email:

help@facetheory.com

Location:

The Old Town Hall, Bacup Road,
Spinning Point,
Rossendale
Lancashire
BB4 7LY

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Facetheory 5 star review on 25th February 2026

1914

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought this for my daughter who uses these products regularly and is pleased with the results”

Helpful Report

Posted 2 years ago

“Great products, simple and easy to use making a quick morning and evening routine.”

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Posted 2 years ago

“I have dry skin, prone to rosacea and sensitive to everything - ingredients, stress, climate fluxuations, etc. Most products wind up causing my face to flare but facetheory had my skin calm and smooth after the first application, and the more consistent I am, the more improvements I see in my skin's texture and overall glow.”

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Posted 2 years ago

“Great product, highly recommended”

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Posted 2 years ago

“The facetheory products are all lovely , really good quality , gentle on the skin. I also think they are good value for money for the standard of the products, and they actually work!!!”

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Posted 2 years ago

“Je n'ai jamais eu une peau aussi bien hydratée qu'avec Facetheory. Les formules sont agréables, j'ai du plaisir à les utiliser au quotidien. Mes produits préférés sont le Supergel M3 (hate de tester la version PRO), la Relaxing Night Cream M10 PRO, le sérum Polypep S8 et la crème pour les yeux EYE1. J'utilise ponctuellement me serum Lumizela A15 lorsque j'ai une poussée d'acné hormonale, il m'aide beaucoup à diminuer l'inflammation.”

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Posted 2 years ago

“Leaves my skin glowing! I put it on every morning under my SPF and it wears well with make up. I'm seeing a difference already!”

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Posted 2 years ago

“I have been using Facetheory for about two years. I saw a huge difference in my skin after starting, and you can tell when I don't keep up with my routine (i use the set for oily skin) as I start breaking out. The price was very convenient when I first bought it, now it's gone up with the inflation. Overall, I'd recommend it!”

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Posted 2 years ago

“I have had some good experience with Facetheory's face creams. I have sensitive skin and they haven't irritated my skin. But I have recently purchased the freshening face wash and after the first use, my skin started peeling off in different parts and it has been going on for a week. I think it might have dried my skin too much.”

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Posted 2 years ago

“Great effective products for reasonable prices, excellent customer service.”

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Posted 2 years ago

“Love this range of products. My skin has been glowing and clear since using. I did stop for a few weeks and went to another range and my skin started breaking out but it cleared up again as soon as I switched back. It really suits my skin.”

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Posted 2 years ago

“I've been struggling with hormonal acne since coming off the pill and the Lumizela Azelaic Acid Serum A15 has been great so far, I have really noticed a reduction in redness and inflammation”

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Posted 2 years ago

“Great products ❤️”

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Posted 2 years ago

“Excellent products with high-quality ingredients at reasonable prices.”

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Posted 2 years ago

“Good product.”

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Posted 2 years ago

“Very good and healthy products”

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Posted 2 years ago

“Je suis satisfaite des produits.”

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Posted 2 years ago

“My fav skincare producer 💛 my skin love them and also good for my mindset to keep plasticfree bathroom💛”

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Posted 2 years ago

“Je n’ai remarqué aucune aucune différence depuis que je l’applique. C’est la première fois je test un produit de ce genre car je n’utilisais rien jusqu’à présent pour mes tâches, j’en ai pas beaucoup, juste 2-3 mais je n’ai rien vu comme différence je suis déçu”

Helpful Report

Posted 2 years ago

Bonjour, Merci pour votre avis. Nous vous recommandons d'utiliser le produit pendant au moins 4 semaines de manière continue pour constater les premiers changements. Si, pour une raison quelconque, vous n'êtes pas entièrement satisfait d'un achat facetheory et ne remarquez aucune amélioration visible de votre peau dans les 365 jours, envoyez-nous simplement un e-mail à help@facetheory.com pour un échange ou un remboursement gratuit. Merci

Posted 2 years ago

“It’s a 5 star not only for the products , but also for the service. I’ve bought products like their azealic acid and eye cream which I love and I’ve also bought products that didn’t suit my skin that I wasn’t happy with ; and they were very fast to reply and refunded me. They really are a great company and make great products that work , that have transformed my skin.”

Helpful Report

Posted 2 years ago

Facetheory is rated 4.7 based on 38,152 reviews