Facetheory Reviews

Name: Facetheory
Address: The Old Town Hall, Bacup Road, Spinning Point, Rossendale, Lancashire
Rating: 4.70

4.7 Rating 38,149 Reviews

94 %

of reviewers recommend Facetheory

4.7

Based on 38,149 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	2 - 3 Hours

Visit Website

Phone:

333 016 4134

Email:

help@facetheory.com

Location:

The Old Town Hall, Bacup Road,
Spinning Point,
Rossendale
Lancashire
BB4 7LY

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Facetheory 5 star review on 25th February 2026

1914

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Je suis satisfait de mes produits. Ils sont doux pour la peau et font ce qu’ils promettent. Je recommande fortement !”

Helpful Report

Posted 2 years ago

“Pas trop de résultat brûlures sur ma peau avec les nettoyant huile trop grasse j'ai eu des réactions je demande un remboursement”

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Posted 2 years ago

Bonjour, Nous sommes vraiment désolés d'apprendre que vous avez eu une réaction. De nombreux éléments peuvent augmenter la sensibilité ou provoquer des irritations. ou par exemple, il peut s'agir d'un ingrédient spécifique de la formule auquel vous êtes allergique, ou d'un ingrédient actif tout simplement trop puissant pour votre peau. Parfois, il s’agit d’autres produits utilisés en même temps, voire de facteurs externes/environnementaux. J'ai demandé au service client de vérifier cela pour vous et de vous contacter par e-mail. Merci, Équipe Facetheory

Posted 2 years ago

“La commande s'est bien déroulée. J'ai reçu les produits ds les délais. Ça faut 3 semaines que j'utilise le sérum, je ne vois pas encore d'effet évident mais en tt cas pas de boutons, pas d'allergie, rien. Les produits sont de qualités, il faudra peut être attendre plus longtemps pour avoir des résultats”

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Posted 2 years ago

“Absolutely love my Beard Oil which Non Greasy dries instantly & leaves my beard soft & nails in all loose ends, so couldn't be anymore happier than I am now and totally recommend their products & their company overall especially their Customer Service 🙂 Stewbacca Stewbacca”

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Posted 2 years ago

“Love the face cream - very rich but absorbs well.”

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Posted 2 years ago

“Produits au top, livraison rapide et bien embalé, je suis très contente :)”

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Posted 2 years ago

“For someone who has used the same products for 25 years due to sensitive skin it’s very hard to try something new and stick with but there’s products leave my skin feeling amazing and as yet there’s been no reaction! Can’t wait to try more”

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Posted 2 years ago

“Great products. Reasonable prices”

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Posted 2 years ago

“Excellent products. Good sizes. Super quick delivery. Value for money! UK made... Love it.”

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Posted 2 years ago

“Nice products. I use the face cream with sun protection. Nice texture and mild citrus scent. Good value for money and quick delivery.”

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Posted 2 years ago

“Fantastic products simple formula, no dangerous chemicals, delicious discreet fragrances (or no fragrance at all if desired!), easy to order and to receive even from France! Super produits à formules simples, pas d’ingrédients nocifs, parfum très léger ou sans parfum au choix, très simple à commander et rapide à recevoir même si ça vient d’Angleterre , je recommande vivement”

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Posted 2 years ago

“C’est la deuxième fois que je commande cette mousse et je suis purement satisfaite, elle réalise ces promesses, n’hésitez plus !”

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Posted 2 years ago

“I love all the Facetheory products!!”

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Posted 2 years ago

“i have used some products for a while now. always find them optimum quality, delivery always good & value for money exceptional....& quite often with generous gifts added to orders!”

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Posted 2 years ago

“Its only been over 2 weeks since iv starting using this product i am noticing changes, with my acne and scaring they are starting to get better and i do have deep acne scaring that are starting too look better, only time will tell”

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Posted 2 years ago

“Been sharing the Vit C Rentinol and the lavender night cream with husband. We love how rich they feel on skin. Feels lux. Yummy.”

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Posted 2 years ago

“I love this company: effective skincare products with amazing ingredients!”

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Posted 2 years ago

“The products are amazing, and I've seen a great improvement in my face since I started on a routine.”

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Posted 2 years ago

“Hi both creams are giving me itchy skin for some reason can you please advise what to do”

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Posted 2 years ago

Hi, We are so sorry to hear that. There are many elements that can increase sensitivity or cause irritation. For example, it may be a specific ingredient in the formula to which you are allergic, or an active ingredient which is simply too potent for your skin. Sometimes it's other products used at the same time, or even external/environmental factors. I have asked customer service to check this for you and to get in touch via email. Thanks, Facetheory Team

Posted 2 years ago

“I am so glad I discovered these products. I originally found them on Amazon, looking for an alternative for the Rosehip oil I was using. From there I visited the website. I now use several products which help and don't aggravate my hypersensitive skin. I use the Rosehip oil; the ceranight oil, mixed with the unscented relaxing night cream; the Vitamin C Cream Cleanser (amazing!); the Aventhra Moisturiser (for the oatmeal); among others. I am impressed with the quality, the value for money and the ethical principles which means that I can look after my skin without creating plastic waste, nor hurting animals. Thank you, Face Theory.”

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Posted 2 years ago

Facetheory is rated 4.7 based on 38,149 reviews