Facetheory Reviews

Name: Facetheory
Address: The Old Town Hall, Bacup Road, Spinning Point, Rossendale, Lancashire
Rating: 4.70

4.7 Rating 38,024 Reviews

94 %

of reviewers recommend Facetheory

4.7

Based on 38,024 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email

Visit Website

Phone:

333 016 4134

Email:

help@facetheory.com

Location:

The Old Town Hall, Bacup Road,
Spinning Point,
Rossendale
Lancashire
BB4 7LY

Write Your review

Tell us how Facetheory made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Facetheory 5 star review on 25th February 2026

1914

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I cannot emphasise enough how much this company have saved my skin! The only products I’ve ever tried that actually make a noticeable difference. I have always struggled with acne since a teen (now in 30s) and only since discovering this brilliant company have I been able to get a handle on it. My skin is sooo much clearer and I feel much more confident. I’m also not the kind of person to write reviews really but honestly couldn’t be more grateful for these products.”

Helpful Report

Posted 2 years ago

“Ironically I was so happy about the products I wanted to leave a review which I never do! and wasn’t sure how till I received an email to leave a review (because I was so surprised by products working for once I wanted to help everyone else ina skin crisis like me) 😂 BUT GUYSSSS SERIOUSLY I am the most skeptical about products because I have tried everything and a coffee addict neglecting water intake 😩 so my skin was def not the best BESIDES hormones and sensitive skin … I have oil combination t zone, pore issues even thought it’s my make up ( however I did just buy the elf foundation which is AMAZINg) but I think it is def more down to the skin care products as the make up needs a decent base to work with 😩.. IN LESS THAN A WEEK I saw improvement taking into account I wash my face morning and night using day and night creams. my eye bags well panda eyes was my biggest stress and was skeptical about the size/price of the creams but it’s def worth it and a bit goes along way! Don’t think twice about these products they genuinely work 🥳”

Helpful Report

Posted 2 years ago

“Great quality products at affordable prices. Love that they have sustainability in mind and are making their products in the U.K. I also love the comprehensive returns policy, which menas you can buy with confidence”

Helpful Report

Posted 2 years ago

“Face theory is a very good company , excellent and very prompt service. Always very helpful.”

Helpful Report

Posted 2 years ago

“Les produits que j'ai introduits dans ma routine de soins me donnent entière satisfaction.”

Helpful Report

Posted 2 years ago

“Love the Facetheory natural products! Have bought the Facetheory Freshening Face Wash for the 2nd time. My skin feels gently cleansed, and skin softly smooth.”

Helpful Report

Posted 2 years ago

“I use Marula oil at night on my face. I cannot tell you how good the texture of my skin is not only in the morning, but ongoing. I’m almost 57 and just trying to use nature to help the ageing process. This stuff is magic!”

Helpful Report

Posted 2 years ago

“This is my second purchase from FaceTheory and I'm loving it. The Organic Jojoba Oil is just what my dehydrated skin needed. For ages I've had red dry patches on my cheeks and across my nose. I've stripped back my skincare routine so in the morning I just splash some water on my face, pat dry and then apply a few drops of the Jojoba oil. In the evening I wash with a cream cleanser and then mix 6 drops of the Jojoba oil with my night moisturiser. I'm really pleased with the way this routine has calmed the redness and evened out my skin tone in around 4 weeks. Having combination skin I was a bit worried that the oil might cause breakouts but I'm pleased to say this hasn't happened.”

Helpful Report

Posted 2 years ago

“Produits de qualité, prix abordables, site fiable et sérieux. Après plusieurs mois d'utilisation je constate une réelle différence sur ma peau.”

Helpful Report

Posted 2 years ago

“Produits de qualité à des prix accessibles, vraiment efficace quel que soit le probleme de peau.”

Helpful Report

Posted 2 years ago

“Produits au top! Hydratent très bien et très bon rapport qualité/ prix. Je recommanderai ces produits !”

Helpful Report

Posted 2 years ago

“les produits sont très agréables à utiliser et les resultat sont là.concernant la lvraison pour la france tout c bien passé arrivé rapidement et bien emballé.”

Helpful Report

Posted 2 years ago

“Super quick delivery. Customer service first class. Too soon to rate the products but no problem so far with the face oil.”

Helpful Report

Posted 2 years ago

“M3 Moisturiser is the best I've used. Absolute no irritation, dryness or tightness. Will continue to purchase. Many thanks.”

Helpful Report

Posted 2 years ago

“J'adore , texture, confort et hydratation”

Helpful Report

Posted 2 years ago

“As I creep further and further into my 40s my skin continues to change! I did the short quiz on the website and went all in buying the items suggested. I'm not sure I have ever been more impressed with a skincare routine. It is simple, clean AND my skin loves it!!”

Helpful Report

Posted 2 years ago

“Ich bin super zufrieden, Ich habe ziemlich trockene Haut, die immer wieder mal zu Unreinheiten neigt. Mit dem Produkten von Face Theory habe ich das echt gut in den Griff bekommen. Den Duft würde ich mir von manchen Produkten besser wünschen, aber ich kann gut damit leben. Versand nach Deutschland kappt auch immer schnell und reibungslos.”

Helpful Report

Posted 2 years ago

“I love facetheory products. Great quality fitting a variety of needs.”

Helpful Report

Posted 2 years ago

“Great products, really suit my skin after a long search for natural products.”

Helpful Report

Posted 2 years ago

“Très content, je ne peux plus m'en passer ! C miraculeux 🥳”

Helpful Report

Posted 2 years ago

Facetheory is rated 4.7 based on 38,024 reviews