Facetheory Reviews

Name: Facetheory
Address: The Old Town Hall, Bacup Road, Spinning Point, Rossendale, Lancashire
Rating: 4.70

4.7 Rating 38,149 Reviews

94 %

of reviewers recommend Facetheory

4.7

Based on 38,149 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	2 - 3 Hours

Visit Website

Phone:

333 016 4134

Email:

help@facetheory.com

Location:

The Old Town Hall, Bacup Road,
Spinning Point,
Rossendale
Lancashire
BB4 7LY

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Facetheory 5 star review on 25th February 2026

1914

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely amazing products for the best prices!!! I will always come back to this website and recommend it to everyone”

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Posted 2 years ago

“My order was lost in transit and this company was quick to help me. Not only do I love their products but they have awesome customer service. Definitely recommend this brand !”

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Posted 2 years ago

“I'm new to this cosmetic company. I bought an exfoliator & moisturiser & I love them. Packaging looks nice in the bathroom, products smell lovely & the ethics behind the company appealed to me. I'll be back for more!”

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Posted 2 years ago

“Since I've tried Facetheory moisturising gel I don't want anything else to hydrate my skin. Love it! Well done!”

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Posted 2 years ago

“Très contente, ma peau s'améliore jour après jour”

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Posted 2 years ago

“These products are my go to”

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Posted 2 years ago

“Very fast delivery of products. My new go to for skincare. Fabulous”

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Posted 2 years ago

“Super Produkte Leider ist bei der Lieferung 1 Flasche kaputt gegangen”

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Posted 2 years ago

Hallo, Es tut uns sehr leid, dass Ihre Bestellung beschädigt angekommen ist! Wir tun unser Bestes, um unsere Produkte sicher mit Verpackungsmaterialien höchster Qualität zu verpacken. Doch leider kommt es manchmal dennoch vor, dass Dinge während des Versandvorgangs beschädigt werden. Ich kann sehen, dass Sie bereits Kontakt zu unserem Kundendienst aufgenommen haben, der einen kostenlosen Ersatz für die beschädigte Flasche arrangieren konnte. MfG Facetheory-Team

Posted 2 years ago

“I got an amazing eye cream that I love! I like to go close to my eye and hate it when I get it in my eye and it stings, which this certainly doesn't, which makes me think it's only filled with goodness! Amazing vegan eye cream, heaps of moisture in a small tube!”

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Posted 2 years ago

“Wonderful products”

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Posted 2 years ago

“I’ve been using the night cream every evening and the cream cleanser with vitamin C every morning in an attempt to take care of myself during a stressful time. I was a bit worried about the retinol being irritating but had no issues at all, and my skin is quite sensitive. I put a sunscreen gel in the morning after cleansing. I am loving the little ritual of self care and my skin has been really smooth these past few weeks. I’m 40 with combination skin, I do recommend these products.”

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Posted 2 years ago

“Love your products and they work!”

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Posted 2 years ago

“Love face theory products. The products contain no “nasties” and leave my face feeling lovely and hydrated.”

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Posted 2 years ago

“I absolutely love all of my facetheory products. From the vitamin C cleansing cream to the gel moisturiser, it's all top quality at a reasonable price.”

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Posted 2 years ago

“Fabulous and quick delivery!”

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Posted 2 years ago

“Los productos son de muy buena calidad. Tienen un equipo de atención al cliente excepcional.”

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Posted 2 years ago

“Love the clean ingredients”

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Posted 2 years ago

“This company and its produtcs are definitely a life changer for me! I do have a acne prone skin that I’ve been trying to find solutions for years; FaceTheory, its clean products and amazing team made it happen finally! Now I do have a clean skin and super happy about it. Thanks FT!”

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Posted 2 years ago

“Products are very good and high quality. Easy to buy and fast delivery. I always go to products without harming ingredients and the price is great too.”

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Posted 2 years ago

“Excellent products”

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Posted 2 years ago

Facetheory is rated 4.7 based on 38,149 reviews