Facetheory Reviews

Name: Facetheory
Address: The Old Town Hall, Bacup Road, Spinning Point, Rossendale, Lancashire
Rating: 4.70

4.7 Rating 38,152 Reviews

94 %

of reviewers recommend Facetheory

4.7

Based on 38,152 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	2 - 3 Hours

Visit Website

Phone:

333 016 4134

Email:

help@facetheory.com

Location:

The Old Town Hall, Bacup Road,
Spinning Point,
Rossendale
Lancashire
BB4 7LY

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Facetheory 5 star review on 25th February 2026

1914

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am very happy to find this skincare brand! I have tried some and here are my must have products: - Relaxing Night Cream with melatonin (PRO version) - Lumizela serum with azelaic & salicilic acid to calm down rosacea - Anil C-Wrip SPF day cream (light and compfortable sun block) Hope to try more and more products in the future!”

Helpful Report

Posted 2 years ago

“I love my new Relaxing Night Cream. It is really moisturising, absorbs beautifully and is non greasy with a pleasant relaxing smell. I only buy good quality Cruelty Free brands so was delighted to come upon facetheory - high quality products and very affordable.”

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Posted 2 years ago

“But getting the result I want from the product”

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Posted 2 years ago

Hi, Thank you for your feedback. We recommend using the product for at least 4 weeks continuously to see any first changes. If for some reason you're not completely happy with a facetheory purchase and don't notice any visible improvement in your skin within 365 days - just email us at help@facetheory.com for a free exchange or refund. Thanks Facetheory

Posted 2 years ago

“I just received my body creme and I absolutely love it! Makes my skin feel so soft and just a hint of fragrance. Can't wait to check out some other products! 😊”

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Posted 2 years ago

“I have tan skin with a bit of hyperpigmentation on my forehead and several dark spots left behind by period pimples all over my cheeks. I see a huge difference in my skin after using Exoglow for 2 weeks. I would post pictures if my phone isn't so far away right now. I noticed they got smaller before slowly fading away - they're not completely gone but it's great progress for a fortnight. Also, my skin always looks fresh immediately after I put it on. Love this product and will recommend it, especially for my tanned and dark -skinned sisters.”

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Posted 2 years ago

“I’m not seeing any result for the brightening set I bought, have some black pores and not smooth clear”

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Posted 2 years ago

“Les délais de livraison trop long”

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Posted 2 years ago

“Great products that really do work.”

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Posted 2 years ago

“Can I just say, the best thing I ever did was to change to Facetheory, my skin at the age of 59 has been left feeling refreshed and smooth, when you apply the moisturiser my skin feels tight and that's a good thing.”

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Posted 2 years ago

“compo clean, bonne hydratation, je recommande”

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Posted 2 years ago

“Des produits abordables et de qualité J’ai vaincu ma rosacée et ma peau est nette. Je les utilise depuis maintenant trois ans et ne les quitte plus !”

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Posted 2 years ago

“出貨速度非常快,買之前和之後都有使用問題,有詢問客服,回復的也很快”

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Posted 2 years ago

“First purchase, won’t be my last, products are really high quality at reasonable prices, and shipping was excellent, 😀❤️”

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Posted 2 years ago

“Le produit la texture n m arrange pas et si j lais acacheter c était pour mon problème de pores dildilaté j ai pas encore mon résultat attendu”

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Posted 2 years ago

“I was very happy with the moisturiser. It left my skin lovely and soft.”

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Posted 2 years ago

“The moisturising creams are great value. I use Amil-C Whip with SPF 30 during the day and Relaxing Night cream every night. I love that the products are eco friendly, cruelty free and feel really nice to use.”

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Posted 2 years ago

“Me gustan mucho sus productos, utilizo las gotas de niacinamida con ácido azelaico y me va super bien. En la App Yuka consigue 100/100 algo que personalmente valoro mucho.”

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Posted 2 years ago

“Affordable, high quality products with top of the line transparency and educational information”

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Posted 2 years ago

“Facetheory is a great company. Used many times and orders always arrive on time; where I had an issue they resolved it quickly and customer service was brilliant. Favourite product is Centasoothe which has improved rosacea, my skin barely flares up now.”

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Posted 2 years ago

“The only brand of skincare that has never disappointed me and that I trust, my skin has never been better!”

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Posted 2 years ago

Facetheory is rated 4.7 based on 38,152 reviews