Facetheory Reviews

Name: Facetheory
Address: The Old Town Hall, Bacup Road, Spinning Point, Rossendale, Lancashire
Rating: 4.70

4.7 Rating 38,026 Reviews

94 %

of reviewers recommend Facetheory

4.7

Based on 38,026 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email

Visit Website

Phone:

333 016 4134

Email:

help@facetheory.com

Location:

The Old Town Hall, Bacup Road,
Spinning Point,
Rossendale
Lancashire
BB4 7LY

Write Your review

Tell us how Facetheory made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Facetheory 5 star review on 25th February 2026

1914

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent products, the Retinol is very good for my skin. Great website and speedy delivery !!”

Helpful Report

Posted 2 years ago

“Je suis satisfaite des produits utilisés et vais certainement en commander d'autres”

Helpful Report

Posted 2 years ago

“Very happy with my choices, good quality products does what it says would certainly recommend, get loads of compliments for having lovely skin”

Helpful Report

Posted 2 years ago

“Fantastic products. I can see an improvement in my skin already.”

Helpful Report

Posted 2 years ago

“I love face theory products, and they are promptly.”

Helpful Report

Posted 2 years ago

“Je l'utilise depuis 1 mois et aucuns résultats. L'odeur n'est pas très bonne. Tant pis pour moi J'aimerais être rembourser de mon produit si possible. Merci”

Helpful Report

Posted 2 years ago

Bonjour, Merci pour votre retour et je suis désolé d'apprendre que le produit n'a pas répondu à vos attentes. Si, pour une raison quelconque, vous n'êtes pas entièrement satisfait d'un achat facetheory et ne remarquez aucune amélioration visible de votre peau dans les 365 jours, envoyez-nous simplement un e-mail à help@facetheory.com pour un échange ou un remboursement gratuit. Merci Équipe Facetheory

Posted 2 years ago

“I love the face cleanser. It's foams up and cleans my face thoroughly but gently ...and it smells gorgeous! The daily moisturise is great too. Non greasy and easily absorbed.”

Helpful Report

Posted 2 years ago

“There is something special about these products that means they really work.”

Helpful Report

Posted 2 years ago

“I recently switched to Facetheory and have only been using it for a short time. But I am very impressed and happy with my new skincare routine.”

Helpful Report

Posted 2 years ago

“Face feels clearer and smoother”

Helpful Report

Posted 2 years ago

“Excellent products and superb customer service. I didn't get on with one of the products, it wasn't suitable for my skin, and they arranged a replacement with a serum of my choice. Highly recommended.”

Helpful Report

Posted 2 years ago

“I really like the products of facetheory. It suits my skin well, going easily into the skin. Nice packages, no double bottoms and as good as possible for the planet.”

Helpful Report

Posted 2 years ago

“Ingredients not in the recipe”

Helpful Report

Posted 2 years ago

“Livraison rapide des produits. Après un mois d'utilisation, je n'ai pas vraiment vu de résultat visible.”

Helpful Report

Posted 2 years ago

“I have been using facetheory products for a couple of years now . And all I can say is that after using the day and night moisturiser, eye cream. Scrubs , cleanser and serums have made so much difference on my skin . My skin has gone so clean and softer with no wrinkles and all my spots have disappeared. I would highly recommend any of their products . Good job 👍 facetheory .”

Helpful Report

Posted 2 years ago

“Ich warte leider seit 10 Tagen auf meine Augencreme!”

Helpful Report

Posted 2 years ago

“I am using an established routine as have been using Facetheory for some time. Happy with the quality and love the products, especially like the free gift idea. Prices have gone up, shame the offers are not what they used to be….having said that, hasn’t stopped me buying 😊”

Helpful Report

Posted 2 years ago

“Amazing skincare.Really recommend”

Helpful Report

Posted 2 years ago

“Les produits sont d’excellent qualité très bien tolérés et non irritants, très bien notés sur Yuka, le contenant est en verre. Concernant l’efficacité en quelques jours le teint est clairifié, lissé, les Boutons s’estompent, les taches diminuent. Grand plus, le service client est juste incroyable, réactif et compréhensif (on procèdé à un remboursement pour un produit qui ne me convenait pas). Bref j’adore !!!”

Helpful Report

Posted 2 years ago

“I love Facetheory. They are so affordable and their products are cruelty-free. I buy most of my facial products from them. They help clear up my skin, my face is clear and soft. There is lots of choice depending on your skin type. Scented and unscented products too. I have recommended them to most of my friends and family who have skin problems or want to use a cruelty-free brand.”

Helpful Report

Posted 2 years ago

Facetheory is rated 4.7 based on 38,026 reviews