Facetheory Reviews

Name: Facetheory
Address: The Old Town Hall, Bacup Road, Spinning Point, Rossendale, Lancashire
Rating: 4.70

4.7 Rating 38,149 Reviews

94 %

of reviewers recommend Facetheory

4.7

Based on 38,149 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	2 - 3 Hours

Visit Website

Phone:

333 016 4134

Email:

help@facetheory.com

Location:

The Old Town Hall, Bacup Road,
Spinning Point,
Rossendale
Lancashire
BB4 7LY

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Facetheory 5 star review on 25th February 2026

1914

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I've been using Facetheory skincare products for a couple of years. Prior to this I was struggling to find products that wouldn't irritate my sensitive skin. I've experimented with several different products over the years and can say with full confidence that I am content with the products I apply to my skin every day. Great looking skin in my opinion comes down to sticking with a routine and using a few simple products that meet your unique needs - plus I am mindful of the impacts of exposing my face to the sun's uv rays. I am happy with the fact that I can purchase Facetheory in various locations around the world and can reuse the glass containers to store things in. Compared to other brands I find the products are relatively affordable and last a while if you cleanse only at night, which is good for your skin barrier anyway. With the right tool you can easily scoop out the amount of cream or cleanser you need without wasting the product. My tip would be to make sure you're always using a clean spoon each time. I really don't have any complaints about this brand and will continue to purchase the vit c cleanser, the relaxing night cream and the cacay oil serum. If there was a bakuchiol serum I would include this in my shopping basket. Just a thought:)”

Helpful Report

Posted 2 years ago

“Clean et efficace”

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Posted 2 years ago

“Prodotti molto validi”

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Posted 2 years ago

“Loved every product I purchased. I can definitely see a difference in my skin”

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Posted 2 years ago

“Targeted, effective and affordable products that are also lovely to use. My skin has improved greatly since I started using Facetheory products. The website allows you to choose products based on your skin concern or the ingredient you need. In their 'build your routine' option, you can choose a basic, simple routine with only a few products. Customer service is excellent too. I highly recommend Facetheory.”

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Posted 2 years ago

“Love Facetheory products. I've been using their products over a year now and now get no breakouts on my sensitive skin. I highly recommend them.”

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Posted 2 years ago

“Je ne vois pas de différence pour le moment. Pas de changement sur ma peau grasse et mes pores très dilatés après quelques semaines d'utilisation.”

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Posted 2 years ago

“Lovely company. Has great products. Very tempting to try them all. Good return or exchange policy”

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Posted 2 years ago

“I have only been using this product for a few weeks but have really noticed a difference. My skin is much more clear and softer. I would definitely recommend to others!”

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Posted 2 years ago

“Ce tonique est efficace pour nettoyer en profondeur et resserrer les pores de ma peau grasse. Il est assez doux, je l'utilise 1 soir sur 2 et ma peau ne s'irrite pas. Je le conseille.”

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Posted 2 years ago

“After using Lumizela A15 acid serum for two weeks, so far I have noticed an improvement in my face skin. I have suffered with Rosacea for a number of years and tried many different remedies to help. This is the first time using your serum that I have felt better about my skin and hope for even more improvement as I continue to use it. Thank you!”

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Posted 2 years ago

“Products are amazing, super happy with my purchase. Makes my skin feel hydrated and soft. Best skin products I have ever purchased. Thank you!”

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Posted 2 years ago

“I have waited for the product for a long time, but i am satisfied with the product.”

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Posted 2 years ago

“I’m happy with my purchase. I bought the C2 cleanser set, the cleanser I got was the scented one which sadly was irritating my skin so after letting facetheory know I received a new unscented cleanser 😊”

Helpful Report

Posted 2 years ago

“I have the vitamin c cleanser. Love that it’s in a reusable glass jar. Smells beautiful. I could see from the first cleanse that my skin was cleaner and fresher with a beautiful healthy glow! Def will be a long term returning customer! Lovely little company- with hassle free prompt delivery :) the cloths and another pot of cleanser have gone into a beauty hamper for my 6 year old for Christmas too”

Facetheory 5 star review on 29th November 2023

Helpful Report

Posted 2 years ago

“Lovely product”

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Posted 2 years ago

“This cream is really good keeping my skin so soft and clear I'm happy with this cream”

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Posted 2 years ago

“I love all of the Facetheory products.It's really work!! Facetheory is now my favorite brand for my aging skin”

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Posted 2 years ago

“Since I found these products, my skin is so smooth. I am super sensitive to a lot of products, but with Facetheory I never had any issues. I love it.”

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Posted 2 years ago

“The products are extremely high quality and they shipp reliably all around the world. They also have a very extensive offer for different types of skin care.”

Helpful Report

Posted 2 years ago

Facetheory is rated 4.7 based on 38,149 reviews