Facetheory Reviews

Name: Facetheory
Address: The Old Town Hall, Bacup Road, Spinning Point, Rossendale, Lancashire
Rating: 4.70

4.7 Rating 38,027 Reviews

94 %

of reviewers recommend Facetheory

4.7

Based on 38,027 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email

Visit Website

Phone:

333 016 4134

Email:

help@facetheory.com

Location:

The Old Town Hall, Bacup Road,
Spinning Point,
Rossendale
Lancashire
BB4 7LY

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Facetheory 5 star review on 25th February 2026

1914

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excepcional la ayuda prestada. Tuve un problema con los puntos de fidelización y lo resolvieron rápidamente”

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Posted 2 years ago

“Atención al cliente excepcional!! Super amables”

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Posted 2 years ago

“I’ve ordered this time a masks set with a brush. Pink clay AHA mask I ordered before couple of times and it suits me perfectly. I have normal skin with signs of pigmentation. This time I used masks one after another and they left my skin visibly firmer, smoother and more hydrated after use. Unfortunately the shade F2 of foundation didn’t suit me. It’s the way too light.”

Facetheory 5 star review on 19th November 2023

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Posted 2 years ago

“Really great experience. I ordered 2 more of the Collagen Pro as had stopped using this as last lot ran out. My skin got bad again not using it, so proof the stuff really works!! I also got the foundation as a free gift. I use 2N1 Estée Lauder usually and, after doing the shade test came out with the second shade which was slightly too pale. Upon emailing FT they instantly sent me the next shade up no questions asked which is perfect! Thanks so much. A faithful customer for life!”

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Posted 2 years ago

“Crémé difficile à étaler !”

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Posted 2 years ago

“Satisfaite du premier pot de crème pour le corps même s'il ne faut pas attendre de miracle pour une peau atteinte de de dermatoporose.”

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Posted 2 years ago

“È un ottima azienda”

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Posted 2 years ago

“I have been using your products for 2 weeks and am pleasantly surprised. I have always gone for the bigger more expensive brands but decided to have a change. Time will tell but so far very happy, my skin definitely looks clearer.”

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Posted 2 years ago

“My skin has never felt so radiant before. It’s glowing and I barely use make up to conceal the dull look.”

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Posted 2 years ago

“Love these products. I have been using their moisturisers, both day and night and also sun protection one, for several years. Great products and fabulous service. All packaging is recyclable and all the ptt try inducts are natural. My skin looks really good thanks to Facetheory!”

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Posted 2 years ago

“Not only does the scrub make my skin feel smoother, and more even toned (after a couple of weeks), the customer service was exemplary when my order was lost. They did everything in their power to fix it for me.”

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Posted 2 years ago

“This is a large bottle and the oil spreads well so I use it on my hands and forearms. The dark spots on my hands are fading after just 2weeks and my face and neck are more smooth and lifted. I am so impressed with the results, far more than all the expensive products I have wasted money on in the past, I have just ordered another bottle. I have been using the squalane from facetheory on my hair for years.best ever”

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Posted 2 years ago

“I've used a few Facetheory products and I've always been impressed! This order I had the Amil Whip and the Retinol Night Cream and I love it so much. Putting it on feels like a luxury and the scent is really lovely. Facetheory really excels with Retinol, and I say that having tried a few other brands' retinol products.”

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Posted 2 years ago

“My skin was much clearer after using this serum. The product works well on sensitive skin.”

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Posted 2 years ago

“I have used this AHA face cleanser fir over 3weeks now and I already see a difference in my skin”

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Posted 2 years ago

“Very good quality, far superior to LE ones as double thickness and don't get stained so easily with make up and mascara... my skin has improved with using this, unblocks pores like exfoliating cream.... very pleased”

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Posted 2 years ago

“Great company, love the products!”

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Posted 2 years ago

“Great company, love the products!”

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Posted 2 years ago

“Great company, love the products.”

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Posted 2 years ago

“effective product, moderately priced, would order again. did take a little long to get to me, but i enjoy the products.”

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Posted 2 years ago

Facetheory is rated 4.7 based on 38,027 reviews