Facetheory Reviews

Name: Facetheory
Address: The Old Town Hall, Bacup Road, Spinning Point, Rossendale, Lancashire
Rating: 4.70

4.7 Rating 38,026 Reviews

94 %

of reviewers recommend Facetheory

4.7

Based on 38,026 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email

Visit Website

Phone:

333 016 4134

Email:

help@facetheory.com

Location:

The Old Town Hall, Bacup Road,
Spinning Point,
Rossendale
Lancashire
BB4 7LY

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Facetheory 5 star review on 25th February 2026

1914

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Item arrived quickly and was lovely. Would order again.”

Helpful Report

Posted 2 years ago

“Excellent service from facetheory . Been using their products for a little while and can totally recommend, improvement in my skin, fine lines and texture of my skin . products are affordable and great value .”

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Posted 2 years ago

“I really like the Jojoba facial oil, it works well not just with face but also as body oil. The chirosmooth Rice Ferment Hand Cream is not as thick as I was expecting, suits better in autumn rather than winter.”

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Posted 2 years ago

“I love this moisturizer. I have relatively dry skin and this nourishes my skin all day.”

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Posted 2 years ago

“I’m so glad I finally ordered this night cream. I look forward to washing my face just to put it on. It feels so good, very hydrating & the smell is pleasant.”

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Posted 2 years ago

“I didn't receive my package yet!”

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Posted 2 years ago

“Iam a new user to this product. I like the texture and gentleness very much. Goes on really softly and feels very nice, after a weeks of use the skin under my eyes looks looks brighter. I can recommend this product. No stinging or perfume for sensitive skin just very nice feeling for such a delicate area under the eyes.”

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Posted 2 years ago

“Ottimo rapporto prezzo/qualita, buon prodotto, sonon soddisfatta, grazie.”

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Posted 2 years ago

“First time buying from this company and I must say I was very pleased with delivery and products!”

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Posted 2 years ago

“Una delle migliori creme mai provate. La crema si assorbe facilmente e, soprattutto, non unge, nemmeno dopo tante ore. Avendo la zona T a tendenza grassa, non potevo trovare crema migliore. Idrata, lascia la pelle luminosissima e rimpolpata. Sicuramente la riacquisteró.”

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Posted 2 years ago

“Ainda não recebi a encomenda”

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Posted 2 years ago

“I purchased the glycolic moisturizer and it makes my skin fill amazing. I would love to repurchase, but I am super sensitive to smells and the medicinal scent is overpowering. I wish they created fragrance free versions.”

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Posted 2 years ago

“Very satisfied with the product”

Helpful Report

Posted 2 years ago

“Facetheory products have proved to be a real game changer for my skin since starting to use it a few years ago, can’t speak highly enough about it. I’ve had lots of compliments about how glowing my skin looks and also how clear my complexion is! The products prices have increased since I began using them but what hasn’t increased and they are still lower than the high end products out there, and work better for me. Love that this company offers a 365 day refund policy, so peace of mind when trying out a new product, unlike nearly all other companies. Customer service responds very quickly to all enquiries and even replaces or refunds if you feel that a product is not improving your desired outcome. No nasty ingredients and cruelty free, please keep producing this stuff Facetheory, one less thing to worry about, in the hectic life that most of us ‘face’ in current times! (You can have that slogan for free Facetheory, just for being so good at what you do best!) 😜”

Helpful Report

Posted 2 years ago

“I just love the Facetheory products as everything is natural and no harsh additives. I have used their eye cream for 2 years now and find it is the best on the market. Bought some items for my daughter and she was thrilled that there is a website she can use for au Naturelle. And she is quite hard to please. Keep this company going and purchase their products - you will not be sorry. Thanks for keeping my face and body in excellent condition especially at my age which I am not revealing ha, ha. Merry Xmas to you all.”

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Posted 2 years ago

“Amazing skin care products work for my skin would definitely recommend”

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Posted 2 years ago

“Acquisto i prodotti Facetheory da tempo e sono sempre stata molto soddisfatta. Consiglio i loro prodotti sia alle persone senza particolari necessità sia alle persone con imperfezioni o ipersensibilità ad eccipienti di creme e prodotti standard da banco.”

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Posted 2 years ago

“Absolutely love the products they are really effective and last ages”

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Posted 2 years ago

“Bonjour, Je me suis rendu compte qu’il manquait mon numéro de rue. Voici mes références : #FR105065 Et mon numéro de suivi : LY497121756DE Voici mon adresse complète : Leslie De Schryver 10, rue de l’Hayette 7191 Ecaussinnes-Lalaing Pouvez-vous faire le nécessaire pour me livrer mon colis. Merci beaucoup. Leslie De Schryver”

Helpful Report

Posted 2 years ago

“This brand is by far my favourite. I only buy my face creams from Facetheory. The quality, feel and composition is amazing. A little bit expensive but worth it in my opinion.”

Helpful Report

Posted 2 years ago

Facetheory is rated 4.7 based on 38,026 reviews