Facetheory Reviews

Name: Facetheory
Address: The Old Town Hall, Bacup Road, Spinning Point, Rossendale, Lancashire
Rating: 4.70

4.7 Rating 37,684 Reviews

95 %

of reviewers recommend Facetheory

4.7

Based on 37,684 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

333 016 4134

Email:

help@facetheory.com

Location:

The Old Town Hall, Bacup Road,
Spinning Point,
Rossendale
Lancashire
BB4 7LY

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Facetheory 5 star review on 4th January 2025

1913

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Only been using for a few days, but so far so good, you only need a small amount, my dry skin has improved, and seems less sensitive.”

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Posted 5 years ago

“Was expecting a bigger size of the products I order... but beautiful gift and nice packaging!! It included a second gift box as the one that was been use to place my order was very damaged, everything was covered in dust...”

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Posted 5 years ago

“Je trouve le sérum pro regenacalm très efficace mais moins la crème hydratante et celle pour le corps”

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(French) - Posted 5 years ago

“Guten Tag, Vor ein paar Wochen habe ich bei ihnen das Retinol Serum Regenacalm 2% Retinol und Vitam C, das Regena C20 Serum und das Serum N10 bestellt. Ich habe eine feinporige Mischhaut die Unreinheiten aufweist. Ich habe die Pille vor 3 Wochen abgesetzt und bereite mich auf einen möglichen Ausbruch aus. BIsher habe ich eine Woche lang das Retinol Serum und das Vitamin C Serum benutzt, sehe aber noch keine starken Veränderungen. Ab wann kann man Verbesserungen des Hautbildes erwarten? Mit freundlichen Grüße, Jana Wolf”

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(Deutsch) - Posted 5 years ago

“Have only used the products for a short time but already see results. Face is smoother and moisturised.”

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Posted 5 years ago

“Hello, Yes I have received my parcel but I have not yet seen results, maybe I should wait for a while. I wanted something for brightening my dark skin burn I’m a dark girl so maybe it’s not good for me.”

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Posted 5 years ago

“I have mature skin with facial lines appearing, fine lines under my eyes, dark under eyes so I ordered the Porebright N10 Serum. The serum is quite thick in consistency so you only need a small drop a little goes a long way, it’s not sticky.. I have combination skin & I found that when using this serum it made my skin very soft but it looked greasy, it’s good if you have dry skin, the serum does leave a glowy look but other than that it doesn’t really do anything else. I did break out a bit nothing too bad, it was rather a reaction breakout because I stopped using it for a couple of days, i wouldn’t recommend this for those with sensitive skin. I’m a bit disappointed because I ordered 2 of the Porebright N10 serums & I feel it’s not worth the money.👎👎”

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Posted 5 years ago

“The thing makes me disappointed is Clarifying Cleanser that I have purchased as soon as I opened my order I found the jar seal was damaged. It looks like the product was opened before it has been sent. Either this product works or not I am still waiting the difference because I have just been using it for one week.”

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Posted 5 years ago

“Cela ne fait que deux semaines que j’utilise les produits, pour le moment pas beaucoup d'amélioration ... je verrais bien par la suite ..”

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(French) - Posted 5 years ago

“I really like the retinol serum I bought, skin feels soft and decongested after use. However the sunscreen melting balm is awful, I could only really use this on my Legs and arms, I used on my face and broke out after 3 hrs, due to the extremely oily texture, it does not melt into your skin, but rather leaves an extremely shiny and oily residue on your skin. I now have a rash of pimples on my cheeks - will use the retinol serum tonight and hopefully it subsides.”

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Posted 5 years ago

“My skin problems haven’t really seemed to dull down. But I’m only a week in fingers crossed it helps!”

Facetheory 3 star review on 14th June 2020

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Posted 5 years ago

“Mi piace come nella home ci sia la possibilità di personalizzare la propria routine, il siero che ho acquistato è fenomenale”

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Posted 5 years ago

“Prodotti naturali, crema notte molto nutriente.”

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Posted 5 years ago

“I just received the product.its soon to give a review now but happy to provide one in few days.”

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Posted 5 years ago

“The product seems fine, but I don't like being encouraged to only leave positive reviews and to direct any begative reviews or concerns to an email address. Seems dishonest and had I know that the company was doing this then I'd likely not have trusted the reviews or bought their product.”

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Posted 5 years ago

“My order was delivered very quickly. It is my first order so cannot comment on the product as I have not been using it long enough.”

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Posted 5 years ago

“Product not working well in my skin.”

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Posted 5 years ago

“Very slow results”

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Posted 5 years ago

“When applied on my face absorbed well however it does tend to feel abit sticky on the skin once absorbed at first but you get used to it. As far as improvements or changes Haven’t seen much yet as I’ve been using it for a week.”

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Posted 5 years ago

“Pleasant experience, good service, quick delivery. Not sure about the products as yet, haven't used for long enough.”

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Posted 5 years ago

Facetheory is rated 4.7 based on 37,684 reviews