Login
Start Free Trial Are you a business? Click Here

Facetheory Reviews

4.7 Rating 37,833 Reviews
94 %
of reviewers recommend Facetheory
Company Reviews Product Reviews
91,233
 Metrics Info
4.7
Based on 37,833 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 87%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Read Facetheory Reviews
Visit Website

Phone:

333 016 4134

Email:

help@facetheory.com

Location:

The Old Town Hall, Bacup Road,
Spinning Point,
Rossendale
Lancashire
BB4 7LY

Write Your review

Facetheory 5 star review on 4th January 2025
Lorna W
Facetheory 5 star review on 7th October 2024
Rachel Y
Facetheory 5 star review on 20th September 2024
Constantine N
Facetheory 4 star review on 19th August 2024
Ibironke I
Facetheory 5 star review on 18th July 2024
Linda T
Facetheory 5 star review on 19th June 2024
Louise S
Facetheory 5 star review on 14th June 2024
Jodie N
1913
Anonymous
Anonymous  // 01/01/2019
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Sonia P
Verified Buyer
“Sono piacevolmente sorpresa nel constatare che le formule di alcuni prodotti sono molto migliorate.”
Helpful Report
(English) - Posted 4 months ago
Anonymous
Verified Buyer
“Love the texture of the product”
Helpful Report
(English) - Posted 4 months ago
Madiha A
Verified Buyer
“Been using it for a few days, don’t really amazing results yet. But my skin does really feel good after using it, would definitely recommend.”
Helpful Report
(English) - Posted 4 months ago
Anoniem
Verified Buyer
“I am so happy with Face Theory that I switched to it for my entire routine. I can truly say that theirs are the best products I have ever used. And I have had immense trouble with my skin since my teenage years (now in my thirthies). I've picked my routine carefully and now my skin doesn't feel dry anymore, is calm and the skin tone more even. Not shiny or oily anymore either. I tried really hard to find a sustainable skincare brand. This is the only brand that uses great active ingredients and doesn't use silicone or plastics in the formula (like acrylics), and has very limited use of plastic for the packaging. And of course cruelty free. Super important!”
Helpful Report
(English) - Posted 4 months ago
Nour M
Verified Buyer
“The product is very clean and soothing on the Skin, and the price is very reasonable”
Helpful Report
(English) - Posted 4 months ago
Jasmin O
Verified Buyer
“Habe vorher ca 5 Jahre lang Ku gglück genutzt und bin aufgrund der nicht plausiblen Preissteigerungen mit zeitgleich teils kleineren Abpackungen auf der Suche nach Alternativen gewesen. Bei Facetheory hab ich dann den Versuch gewagt. Was soll ich sagen? Ich werde 43 Jahre alt und meine Haut war noch nie so gut! Ich habe keine Probleme mehr mit trockenen Stellen und sie fühlt soch viel samtiger an. Werde dabei bleiben.”
Helpful Report
(English) - Posted 4 months ago
A L
Verified Buyer
“Like these products. I’m using them in conjunction with seeing an aesthetic practitioner. He recommended them to me.”
Helpful Report
(English) - Posted 5 months ago
Shannon B
Unverified Reviewer
“The journey that commenced as a hopeful investment opportunity took a sharp turn towards devastation, resulting in a loss of $97,100. Discovering that I had fallen victim to a scam left me grappling with a mix of emotions - embarrassment, anger, and a sense of uncertainty regarding my next course of action. Amidst my quest for a remedy, I stumbled upon RANGEPRO.ORG, a company that initially gave me pause. Their professionalism, however, shone through brightly. Right from the start, their team treated me respectfully, articulated the recovery process in a transparent manner, and steered clear of making any grandiose pledges. Their consistent communication and efforts to keep me informed throughout the process were a reassuring presence. To my pleasant surprise, their endeavors bore fruit by successfully recovering a sizable portion of the funds I had previously deemed lost forever.”
Helpful Report
Posted 5 months ago
Sophie B
Verified Buyer
“La qualité des produits a baissé selon moi depuis le nouveau packaging”
Helpful Report
(English) - Posted 5 months ago
Keshnee L
Verified Buyer
“Every product of Facetheory that I use that consistently given the result. I’m very pleased with their products.”
Helpful Report
(English) - Posted 5 months ago
Florije M
Verified Buyer
“Sehr Gutes Produkt hilft sehr”
Helpful Report
(English) - Posted 5 months ago
Karoline J
Verified Buyer
“Die Produkte haben gute Inhaltsstoffe, sind angenehm auf der Haut und duften gut. Die Tagescreme Glow C Daily Moisturiser mit LSF 30 ist mein absoluter Favorit.”
Helpful Report
(English) - Posted 5 months ago
Lesley K
Verified Buyer
“This is the best face product I've ever used. Been using it for years and recommended to lots of friends. I do miss the glass jars though. I'm sure it's more efficient to ship etc but I loved them.”
Helpful Report
(English) - Posted 5 months ago
Deborah M
Verified Buyer
“I love the face cleanser! It is the only one I have found that is gentle enough to remove my eye makeup. I also use the moisturizer which is also good!!”
Helpful Report
(English) - Posted 5 months ago
Nancy C
Verified Buyer
“I have now purchased various FaceTheory products and I am 100% impressed. I have had severe chronic fatigue for a decade, so have spent a lot of time learning about ingredients to avoid etc. With FaceTheory I feel confident I can find products which contain nothing I would usually avoid and without plastic packaging. I really look forward to trying more products and have recommended the brand to friends/family.”
Helpful Report
(English) - Posted 5 months ago
Gillian O
Verified Buyer
“Sticky vitamin c prob wouldn’t buy again.”
Helpful Report
(English) - Posted 5 months ago
Anonymous
Verified Buyer
“Good products,reasonable prices,fast delivery.”
Helpful Report
(English) - Posted 5 months ago
Egle S
Verified Buyer
“I am a subscriber, needless to say I am a fan of your products :)”
Helpful Report
(English) - Posted 5 months ago
Samantha B
Verified Buyer
“Love the products. Miss the old packaging and reward points Skin has been mostly acne free since using produces (cystic acne at 51)”
Helpful Report
(English) - Posted 5 months ago
Rhiannon F
Verified Buyer
“Love the products and have really helped my skin issues. I had pustular rosacea when I started using them and this has completely cleared up with only a mild outbreak occasionaly. My only issue is with the foaming gel facewash. The formula was changed and made unfragranced. So now is not actually unfragranced but has a very unpleasant smell, which others have commented on. Would be better to have an option for both like you do on other products.”
Helpful Report
(English) - Posted 5 months ago
Hi Rhiannon, Thank you so much for your thoughtful feedback and for sharing your experience with our products. We're delighted to hear that they've helped clear up your pustular rosacea and improved your skin issues. We appreciate you highlighting your concern about the foaming gel facewash. We understand that the change to an unfragranced formula has affected your experience, and we're sorry to hear about the unpleasant scent. Please know that we are already looking into ways to improve this formula, and your suggestion for offering both fragranced and unfragranced options—like we do with other products—is very helpful. Your feedback is invaluable as we continue to refine our range to better meet your needs. Thank you for helping us improve! Facetheory Team
Posted 5 months ago
Facetheory is rated 4.7 based on 37,833 reviews
Our Company
Business Solutions Impressum Terms & Conditions User Privacy Policy Business User Privacy Policy Data Protection Data Request