Login

Start Free Trial Are you a business? Click Here

Facetheory Reviews

4.7 Rating 37,828 Reviews

94 %

of reviewers recommend Facetheory

Company Reviews

Product Reviews

4.7

Based on 37,828 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

333 016 4134

Email:

help@facetheory.com

Location:

The Old Town Hall, Bacup Road,
Spinning Point,
Rossendale
Lancashire
BB4 7LY

Write Your review

Tell us how Facetheory made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

media upload photo icon

media upload video icon

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Facetheory 5 star review on 4th January 2025

Facetheory 5 star review on 7th October 2024

Facetheory 5 star review on 20th September 2024

Facetheory 4 star review on 19th August 2024

Facetheory 5 star review on 18th July 2024

Facetheory 5 star review on 19th June 2024

Facetheory 5 star review on 14th June 2024

1913

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Mi piace molto ! Qualità dei prodotti e affidabilità!! Da quando ho iniziato ad usare questo marchio la mia pelle è migliorata! L'unica obiezione da fare è di non comprare scorte come ho fatto io perche i prodotto con una base acida tendono ad "andare male" molto rapidamente!”

Helpful Report

(English) - Posted 3 months ago

“Love this product. Easy to apply and soaks in really quickly.”

Helpful Report

(English) - Posted 3 months ago

“Great products , got my friends on it . My skin has cleared up a bit with the cream , also skin looks slightly brighter. Will definitely recommend, could do with some other samples to try for fine lines and dark circles . All in all very happy.”

Helpful Report

(English) - Posted 3 months ago

“I really love the Facetheory products. They’re really good quality products but not overpriced and I love that they don’t contain any of the nasty ingredients found in do many cosmetic brands. I love everything I’ve tried so far! I can’t recommend Facetheory enough!”

Helpful Report

(English) - Posted 3 months ago

“The consistency is not thick enough is more like a cream, doesn’t foam and just glides on the skin like a lotion. The exfoliating particule’s don’t exfoliate the skin, both face and especially body. Probably the worst one I have trialled. However the smell is fruity, citrusy. Whether your skin is gentle or more firm and you need something more to get the job done - this isn’t the product.”

Helpful Report

(English) - Posted 3 months ago

Hi R, Thank you for sharing your detailed feedback on our Double Glow Exfoliating Face & Body Scrub. We appreciate your experience and want to address your points thoughtfully. Our scrub is formulated as a dual-action exfoliator combining chemical exfoliation from 2% glycolic acid with physical exfoliation from natural jojoba beads. It has a creamy consistency designed to gently glide on the skin rather than foaming, providing a more refined and smooth exfoliating effect rather than an abrasive scrub. The jojoba beads are biodegradable and meant to gently polish without harsh scratching, which some users find more suitable for sensitive skin types. If you feel the exfoliating particles were not effective enough on your face or body, it may be that the texture is milder compared to more grainy scrubs and is designed to complement the chemical exfoliation rather than replace vigorous physical exfoliation. For those needing a stronger physical exfoliation, this product might indeed feel less intense. It is best used on damp skin and massaged gently, then rinsed thoroughly. We’re glad you enjoyed the fruity, citrusy scent, as that is a feature we aim to enhance the user experience with. Thank you again for your honest review; your input is valuable for us to understand different skin preferences better. If you would like, we can recommend other exfoliating products in our range that may better suit firmer or more resilient skin needing stronger exfoliation. Please let us know if we can assist you further! Facetheor Team

Posted 3 months ago

“I like it . But is a little oily for me.”

Helpful Report

(English) - Posted 3 months ago

“Love facethoery products Will you have the spf moisturiser in soon?”

Helpful Report

(English) - Posted 3 months ago

“I have been using Facetheory for a few years now and won't use anything else great product”

Helpful Report

(English) - Posted 3 months ago

“Love the products. Great service.”

Helpful Report

(English) - Posted 3 months ago

“Within a few days my brittle toes on my feet were much better.”

Helpful Report

(English) - Posted 3 months ago

“Il siero alla vitamina C al 30% è un portento...bastano poche gocce pervaso e collo, io lo passo anche sul décolleté...sprigiona subito il calore che ti fa avere la sensazione che sta agendo!...”

Helpful Report

(English) - Posted 3 months ago

“Beautiful and creamy cleanser..my skin is glowing!!”

Helpful Report

(English) - Posted 3 months ago

“Très bons produits que j'expérimente depuis 3 mois. Texture agréable. Efficace sur les tâches du visage en pratique sportive extérieure.”

Helpful Report

(English) - Posted 3 months ago

“Always buy my moisturisers and cleansers from Face Theory after my daughters recommended them. Justcgreatvproducts that do exactly what I need without ant nasty chemicals. The scents are gorgeous and it's a pleasure to use them.”

Helpful Report

(English) - Posted 3 months ago

“Great products, packaged ethically at an affordable price.”

Helpful Report

(English) - Posted 3 months ago

“Very satisfactory thank you”

Helpful Report

(English) - Posted 3 months ago

“I brought the oil free gel moisturiser and it worked really well for my skin as it help get rid of some of my acne.”

Helpful Report

(English) - Posted 3 months ago

“Prodotti spettacolari.. l unica pecca che hanno cambiato la confezione delle creme era più comoda al vasetto adesso è in tubo”

Helpful Report

(English) - Posted 3 months ago

“Inconditionnelle de vos produits, j’essaie petit à petit ceux qui sont adaptés à ma peau sèche et sensible et vais de bonne surprise en bonne surprise….. Seul petit bémol: quelquefois le délai de livraison dépasse la quinzaine de jours et je trouve le temps long….”

Helpful Report

(English) - Posted 3 months ago

“Good products made with skin friendly ingredients”

Helpful Report

(English) - Posted 3 months ago

«
1
2
...
7
8
9
10
11
»

Facetheory is rated 4.7 based on 37,828 reviews