Facetheory Reviews

Name: Facetheory
Address: The Old Town Hall, Bacup Road, Spinning Point, Rossendale, Lancashire
Rating: 4.70

4.7 Rating 38,035 Reviews

94 %

of reviewers recommend Facetheory

4.7

Based on 38,035 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email

Visit Website

Phone:

333 016 4134

Email:

help@facetheory.com

Location:

The Old Town Hall, Bacup Road,
Spinning Point,
Rossendale
Lancashire
BB4 7LY

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Facetheory 5 star review on 25th February 2026

1914

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely love the face cleanser wash, a great way to start my day with clean, fresh skin. Thank you”

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Posted 2 years ago

“Fantastic service with quick delivery . The skin products are fabulous, and my skin looked much better after just a week. In fact I am no longer having to wear face make up most of the time and I’m 61. Just fab skin care and a reasonable price 😊”

Facetheory 5 star review on 6th May 2023

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Posted 2 years ago

“Love the products and price”

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Posted 2 years ago

“I. Extremely happy with all the products I've bought: the C2 cleanser, the tonic, he facemask, the vitamin 20spf face cream, the S10 serum.... I'll keep re-stashing for sure!”

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Posted 2 years ago

“I just started using is seems to work if you consistently used”

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Posted 2 years ago

Hi, Thank you for your feedback. We recommend using the product for at least 4 weeks continuously to see any first changes. If for some reason you're not completely happy with a facetheory purchase and don't notice any visible improvement in your skin within 365 days - just email us at help@facetheory.com for a free exchange or refund. Thanks Shami

Posted 2 years ago

“If I'm honest, I can't see any difference whatsoever, since using the product. It's been several weeks now. I still have dark circles and puffiness around my eyes. Im quite disappointed.”

Helpful Report

Posted 2 years ago

Hi, Thank you for your feedback and I am sorry to hear that the product did not meet your expectations. We recommend using the product for at least 4 weeks continuously to see any first changes. If for some reason you're not completely happy with a facetheory purchase and don't notice any visible improvement in your skin within 365 days - just email us at help@facetheory.com for a free exchange or refund. Thanks Facetheory Team

Posted 2 years ago

“Love the cleanser it leaves me face smooth and fresh and has helped with my spots. My favourite is the vitamin c moisturiser as I have a lovely complex after applying.”

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Posted 2 years ago

“I've had the pleasure to discover Facetheory products 2 years ago, and I instantly fell in love with the brand. All products are unique and they really contain all the necessary substances to improve the skin elasticity, and make your skin glow brighter.”

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Posted 2 years ago

“Quick delivery, nice packaging. Cream smells of citrus and thicker consistency than the product I was using”

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Posted 2 years ago

“Per la prima volta nella mia vita ho trovato prodotti che hanno mantenuto le promesse fatte! Ottima struttura del sito, ovviamente utile il sistema punti e mail di "spam" mai fastidiose e/o ripetitive.”

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Posted 2 years ago

“Great products, the retinol and salycilic acid are really effective.”

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Posted 2 years ago

“The best products for your skin, il never used anything else! Iv recommended it to my friends as well as they say Iv tge nicest skin”

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Posted 2 years ago

“The products arrived 2 days later which was not an issue, but it is my skin which is very sensitive and I couldn’t continue to use them since after some fee days i was having redness all over my face however the products were the same which I ordered m, nothing against facetheory but it’s just my skin that can’t tolerate some ingredients”

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Posted 2 years ago

“Excellent service - I always buy my skincare products from Face Theory and I have been 99% happy with them, but the 1% I have had issues, Face Theory customer services have sorted it out for me. I recommend them to everyone! My face has never looked better!”

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Posted 2 years ago

“J’ai ne pas encore reçu mon colis”

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Posted 2 years ago

Bonjour Nous sommes désolés d'apprendre que votre commande n'est pas arrivée. Je comprends à quel point cela doit être frustrant pour vous. En regardant le suivi de la commande d'origine, la livraison a été tentée à votre adresse. Veuillez nous envoyer un e-mail à help@facetheory.com et notre équipe de service client sera en mesure d'examiner cela. Merci

Posted 2 years ago

“I have been using the Regena-C Moisturiser for a couple of weeks at night and I am so happy with it, it has cleared up blemishes and my dry red patches, it is amazing! I have also been using the Amil-C Whip SPF30 cream in the day and this is just as good. Highly recommend both products.”

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Posted 2 years ago

“Really enjoying using my amil c-whip, gorgeous fragrance and absorbs nicely. Also loving the night cream with a soft lavender smell. Highly recommend these products.”

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Posted 2 years ago

“Bought Amil-C Whip SPF 30 as I wanted to try a vegan face moisturiser with sunscreen. I was very wary, having always used oils for my face (hence the need for sun protection) but it has kept my older skin moisturised and seems to block the sun (yet to see a very hot day)”

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Posted 2 years ago

“The products have been the only products I have used where I can see actual changes to my skin. The O Eye cream worked in days, the cleanser, vit c spf, vit c serum and night cream are all perfect. They all sink into my skin and the spf is honestly the only thing I'll use on my face from this moment to the end of time because it's the perfect consistency. I have had a few issues with postage prices/ subscriptions not working but the team have corrected everything and given codes for things not working instantly.”

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Posted 2 years ago

“Really love the products”

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Posted 2 years ago

Facetheory is rated 4.7 based on 38,035 reviews