Cable and Cotton Reviews

Name: Cable and Cotton
Address: Unit 26 Mackley Industrial Estate, Henfield Road, Small Dole, East Sussex
Rating: 4.81

4.8 Rating 3,346 Reviews

96 %

of reviewers recommend Cable and Cotton

Company Reviews

Metrics

Info

4.8

Based on 3,346 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Cable and Cotton:

Cable & Cotton produce beautiful cotton ball fairy lights in 50 customisable colours. Pick and mix your favourite colours at www.cableandcotton.com

Visit Website

Email:

hello@cableandcotton.com

Location:

Unit 26 Mackley Industrial Estate,
Henfield Road,
Small Dole
East Sussex
BN5 9XR

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Cable and Cotton 5 star review on 22nd August 2025

295

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service. Good product - bit fiddly but worth the effort!”

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Posted 2 months ago

“Ordered one day and it arrived the next. Fast! Also it was easy to assemble and the packaging is as beautiful as the lights. Highly recommended for an ambient glow somewhere in your life.”

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Posted 2 months ago

“Great product and amazing customer service in every respect! 😊”

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Posted 2 months ago

“Absolutely delighted with my purchase. I have the desired effect i was looking for. Will be stooping by again for something christmassy soon!!”

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Posted 2 months ago

“Lovely products easy to assemble and quick speedy delivery thank you”

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Posted 2 months ago

“Really pretty lights so pleased with them!”

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Posted 2 months ago

“Absolutely love my lights, they look so beautiful up and being able to select the colours was amazing, as I was able to create my preferred colour scheme, and the quality is amazing”

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Posted 2 months ago

“Finally decided to extend our festoon lights in our small garden and really please that I did! They match the originals perfectly and were delivered super fast!”

Cable and Cotton 5 star review on 16th July 2025

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Posted 2 months ago

“I just wanted a new light string since I had all the balls. They were very slow to answer my emails, but in the end I managed to get what I wanted and with 20% off. Once the order was done, the string and usb plug arrived in 3 days.”

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Posted 3 months ago

“I’m always delighted to receive my cable and cotton order. I often give vouchers as gifts. Everyone loves them. I get the custom colors to coordinate with the room decor. Brilliant product.”

Cable and Cotton 5 star review on 14th July 2025

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Posted 3 months ago

“Beautiful lights and fast delivery.”

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Posted 3 months ago

“I love these lights… I have 5 in total !”

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Posted 3 months ago

“Lovely item, swift shipping, delighted with lights”

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Posted 3 months ago

“Some of the cotton balls had no slit in them. Also the gold ones were not as robust as the red ones. However, they are a great product and look lovely when they are on.”

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Posted 3 months ago

“Amazing product and service. I accidentally ordered twice. They were quick to notice and messaged to see if this was a mistake. Refund for duplicate ordered done straight away. Would definitely use again”

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Posted 3 months ago

“Always great service, lovely product”

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Posted 3 months ago

“A Great service delivered by a very friendly, professional company, ordering is very straightforward, Maybe a look at the website to show photos of spare cables etc as some people find it a bit confusing!!!!”

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Posted 4 months ago

“I have been a fan of Cable and Cotton for a long time. In my past house, I had light sets in most rooms so did not want to go over the top. However, I have just moved house which gives me an ideal opertunity to upgrade and buy more sets of lights. They can change a room, make it looked loved & because they are LED, they cost very little to run. I have just purchased some differnent shades of green to upgrade a set to put on my landing. It means they can be left on all night to ensure the house has a warm glow. You cannot go wrong with the lights and you will be really pleased you did.”

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Posted 4 months ago

“Order cane next day amazing”

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Posted 4 months ago

“Next day delivery and we’re delighted with the product.”

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Posted 4 months ago

Cable and Cotton is rated 4.8 based on 3,346 reviews