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WOWBBQ Reviews

4.9 Rating 3,045 Reviews
98 %
of reviewers recommend WOWBBQ
4.9
Based on 3,045 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read WOWBBQ Reviews
Anonymous
Anonymous  // 01/01/2019
“I had to speak with the sales team before making a purchase and they were extremely knowledgeable, helpful and easy to get in touch with. The standard delivery service was great too and they shipped the order on the day it was placed, so I received it the next day. Would highly recommend!”
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Posted 4 months ago
“Helpful staff and prompt delivery.”
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Posted 4 months ago
“Fast delivery”
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Posted 4 months ago
“Had to chase the delivery a couple of times but it the company were easy to contact directly by phone and we received the BBQ after a few days.”
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Posted 4 months ago
“Replacement Weber Spirit (fairly ancient!!) grills. Service very good, 'phoned to check sizing which was OK & then nordered on-line. Product super. Delivery time very good. Extremely pleased with all aspects ofinformation, service & delivery. Many thanks.”
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Posted 4 months ago
“Very happy with my purchase was exactly as described and arrived quickly thank you.”
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Posted 4 months ago
“The whole process of identifying and delivering the required parts for my Weber Genesis BBQ was flawless. Will definitely return if new parts are needed in the future.”
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Posted 4 months ago
“Great service, quick delivery and friendly driver”
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Posted 4 months ago
“Really fast delivery, absolutely perfect, highly recommend.”
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Posted 4 months ago
“I brought two of the bbq and love Webber”
WOWBBQ 5 star review on 15th June 2026
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Posted 4 months ago
“I purchased a Lumin Electric Compact BBQ from WOWBBQ, as the website showed it was in stock and allowed me to complete the purchase. However, it later turned out that the item was not actually available. After waiting 3–4 days and not receiving the product the next day as promised, I contacted customer service. The agent explained there had been an error on the website and cancelled my order, but there was no meaningful apology or offer of compensation for the inconvenience. I chose WOWBBQ because of the positive reviews, but this was a disappointing experience. Based on this, I would be unlikely to use the website again.”
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Posted 4 months ago
“Great value and easy order process. Good communication around delivery”
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Posted 4 months ago
“My order arrived quickly and would highly recommend WOWBBQ. Thank you.”
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Posted 4 months ago
“Delivered on time and the return went very well.”
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Posted 4 months ago
“I ordered a Mastertouch 5755 as the price was great. I hadn't heard of WOWBBQ before so was a little nervous, but it arrived quickly and without issue. However, after one use one of the nuts holding the handle broke. I emailed WOWBBQ and they immediately responded and sent a new handle which arrived very quickly. I was very impressed with the level of service and would highly recommend them.”
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Posted 4 months ago
“Excellent customer service, very quick delivery. Will be purchasing from them again.”
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Posted 4 months ago
“perfect items fits just like the orginal and the same quailty as well.”
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Posted 4 months ago
“All round excellent service. Clear communication and quick delivery. Would definitely buy from them again.”
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Posted 4 months ago
“Easy purchasing process, fair prices, and after-sales support was excellent”
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Posted 4 months ago
“Fast service, great price, and the fantastic ‘get started’ videos in the order confirmation email immediately gave me some new ideas to try when the bbq arrived!”
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Posted 4 months ago
WOWBBQ is rated 4.9 based on 3,045 reviews