WOWBBQ Reviews

Name: WOWBBQ
Rating: 4.93

4.9 Rating 2,431 Reviews

98 %

of reviewers recommend WOWBBQ

4.9

Based on 2,431 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

WOWBBQ 5 star review on 5th September 2025

Julie

Sally

Andrew OConnor

Matt

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The staff were helpful when I contacted them about the products I was considering buying but had some questions about. The ordering and delivery process went smoothly and the items arrived on the day requested, in good condition. All was good, thank you.”

Helpful Report

Posted 7 years ago

“If your looking for anything Weber related, use this company first, you will not be disappointed. I looked around for the best deal as you do, I’m so glad that I chose WOWBBQ the service that I got was second to none. The staff are very helpful and knowledgeable, nothing is too much trouble. Ok I had a slight hiccup, but it was sorted straight away, with next day delivery, again very professional service. I did not hesitate in giving 5 stars for such a phenomenal service.”

Helpful Report

Posted 7 years ago

“Happy with the BBQ and customer service. However the courier company they used wasn't great the product got delivered passed the expected time. Would have been great if they had used a courier that gave updates.”

Helpful Report

Posted 7 years ago

“Fast delivery and great price”

Helpful Report

Posted 7 years ago

“Great Value and delivered bang on time. Absolutely delighted with both the service and the product (price not matched anywhere)”

Helpful Report

Posted 7 years ago

“Patrick from WOW was amazing with the delivery of our BBQ. Despite TNT not delievering when they said that would Patrick made sure by sending out a new BBQ immediately. I will always buy my accessories from WOW from now on. Huge hanks guys”

Helpful Report

Posted 7 years ago

“What great service, Lee went above and beyond to make sure that the bbq arrived on the agreed delivery day. On the other hand the courier fell well short of our expectations and did not have the bbq on board for delivery as expected. A phone call to Lee at WOWBBQ and the issue was sorted, the bbq arrived later that day. I would definitely recommend WOWBBQ their commitment to deliver a high standard of customer service was clearly met.”

Helpful Report

Posted 7 years ago

“Best price on the internet plus free gift. Easy to order, free delivery, parcel arrived as stated - what more can you ask?”

Helpful Report

Posted 7 years ago

“WowBBQ had what I needed and shipped it out right away. Fast service, fulfilled order ... all was excellent. I congratulate you on your fast customer service!! Well done, all of your team!!”

Helpful Report

Posted 7 years ago

“I ordered a weber genesis 2 from wow bbq. They dealt with my order in a very efficient manner and it was delivered as requested. There were some promotional changes after my purchase and whilst I was happy with the product. Wow bbq kindly honoured there price match policy. I found wow bbq to provide a large range of weber products and at a very competitive price without sacrificing on customer service. I have no reservations in recommending and have already made another purchase from them myself.”

Helpful Report

Posted 7 years ago

“I found the Wowbbq team via a google search as I was looking to upgrade from our 20 year old Weber charcoal bbq to a new gas one. The wow a website stood out as being be clear and easy to navigate. And it had very useful video tutorials to help me make my descision. I then also had a few extra questions for which I called, and I was met with very helpful advice. The team could not have done more. This was Friday late morning. I made my purchase and on Saturday morning it all arrived ready for me to assemble. Now, I have cooked more food on my new Bbq in a week then I have over the whole of last year! I am very happy with my purchase and with the quality of service from Wowbbq. Thanks.”

Helpful Report

Posted 7 years ago

“So helpful over then phone, polite great customer service. Looking forward to my delivery now.”

Helpful Report

Posted 7 years ago

“On the day the BBQ turned up, we noticed a crack on the lid. However, after contacting WOWBBQ that same day, they organized for a replacement to be sent to us direct from the manufacturer in less then one week. Fantastic customer service all round!”

Helpful Report

Posted 7 years ago

“They were great, my delivery was quick and when I wanted it. The price was competitive, very happy.”

Helpful Report

Posted 7 years ago

“I've worked in sales for over 15 years and customer service really does mean everything... I'm now a civil servant but the same ethos I try to carry over to my new role. I just want to thank you all for your help with this and my other orders, you've made it a painless enjoyable experience and always helped me when needed. I really wish every company was like this, thank you! Roll on the weekend for some BBQ weather!!!! :D”

Helpful Report

Posted 7 years ago

“FAST delivery, great price, fab product, excellent communication and......Patrick and his crew (including Weber themselves) sorted me out with a swift replacement when there was a slight fault. All this and DPD delivery was superb! What's not to love? Well done guys....thoroughly recommended. 👍”

Helpful Report

Posted 7 years ago

“I had been to a number of big chains looking for a BBQ but there was nobody on hand to give any information. The staff at WOWBBQ were so friendly and helpful with lots of tips and advise.... I would recommend them to anyone looking to buy a BBQ.”

Helpful Report

Posted 7 years ago

“Great choice, value for money, really fast delivery.”

Helpful Report

Posted 7 years ago

“Ordered a new BBQ at lunchtime on Thursday and it arrived Friday morning in time for the weekend. Fantastic!”

Helpful Report

Posted 7 years ago

“Great service great staff very helpful. Delivered next day as promised”

Helpful Report

Posted 7 years ago

WOWBBQ is rated 4.9 based on 2,431 reviews