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WOWBBQ Reviews

4.9 Rating 2,106 Reviews
98 %
of reviewers recommend WOWBBQ
4.9
Based on 2,106 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read WOWBBQ Reviews
WOWBBQ 5 star review on 23rd April 2025
Phillip Tovey
WOWBBQ 5 star review on 23rd April 2025
Phillip Tovey
WOWBBQ 5 star review on 21st April 2025
Anonymous
WOWBBQ 5 star review on 15th April 2025
Wayne
WOWBBQ 5 star review on 15th April 2025
Wayne
WOWBBQ 5 star review on 15th April 2025
Anonymous
WOWBBQ 5 star review on 9th April 2025
Kevin
53
Anonymous
Anonymous  // 01/01/2019
Incredibly quick, next day delivery
Helpful Report
Posted 11 months ago
Excellent service. Next day delivery to mid Wales (less than 24hrs).
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Posted 11 months ago
Great service, Product dispatched on time and arrived next day. Knocked a point off as the same BBQ bundle I ordered has gone up £60 less than 3 weeks after I ordered this which is a shame that companies do this.
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Posted 11 months ago
Amazing service from start to finish. Visited the sunshine garden centre to view the BBQs and was served by a young man called Eddie. He told us to go online via Wowbbq because of where we lived. He was amazing we placed our order online and delivery was so quick 1 working day. Prices were better than anyone else. Couldn’t fault anything. Great product and great service.
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Posted 11 months ago
Quick delivery and great service!
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Posted 11 months ago
Quick delivery and good communication
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Posted 1 year ago
Fast delivery and quick customer enquire. Definitely recommend
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Posted 1 year ago
Very pleased with the quick delivery service , would definitely order from this company again
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Posted 1 year ago
Always use WOWBBQ and this is our second purchase of a BBQ from them. Unfortunately the main bowl was damaged so it took a few emails to arrange for WOWBBW to have Weber replace the damaged section. Strange as I thought if you received a new product that was damaged upon opening and under 30days you were entitled to a free of charge exchange/replacement. Still yet to receive it two weeks later, but fingers crossed it will come. Also the free gifts still have not arrived and as you have to claim them from Weber direct, it has been a nightmare trying to arrange. Not sure if I’ll ever get them. Normally give WOWBBQ 5 stars but only 3 on this occasion as I have sent many emails with photos and proof of damage and phone calls trying to get the damaged part replaced and as for a Weber and the free gifts, they are useless and I wouldn’t let this influence any future purchases.
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Posted 1 year ago
No complaints at all about the purchase but sadly my hope that replacing the flavourisers would resolve the temperature issue proved wide of the mark. My gas BBQ heats to 160 at best, which doesn't really cut it. I've tried tightened everything on what is, after all, a pretty simple design. Any thoughts? Dominic Walsh 07780807035
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Posted 1 year ago
Fabulous service, great price and delivery. Faultless.
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Posted 1 year ago
Absolute pleasure to order from this team. Great advice and ease to use - asked for BBQ to be built prior - arrived safely well packaged and ready to go
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Posted 1 year ago
Great service, next day delivery and competitive prices. Would definitely recommend WowBBQ
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Posted 1 year ago
Weber kettle arrived next day. Sadly one of the legs was damaged so I emailed and the wowbbq team who confirmed straight away that a new one would be sent on a next day delivery. Great service! Really impressed!!!
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Posted 1 year ago
The offer on the Weber accessories was good so I went for it. It was easy to order and delivery was very quick.
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Posted 1 year ago
I ordered a Weber Master Touch with next day delivery which was unfortunately delayed by DPD losing the parcel! WOWBBQ Dispatched another one straight away when I called them to make sure I got the Saturday delivery slot. There was also damage to the cooking grate (no damage to the box so I think this left the Weber factory like that), WOWBBQ dealt with Weber (who were also helpful) and sorted the replacement for me on warranty, which has all been done swiftly. Great service considering the bad luck.
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Posted 1 year ago
Great company to deal with. Very fast delivery. Very responsive and helpful to e mail enquiries. Highly recommended
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Posted 1 year ago
Absolutely first class. The online ordering was simple and I wanted to change the date of delivery so I spoke to a very helpful person over the phone who arranged my request. Delivery was excellent too and the BBQ has now been assembled and cooked upon. Really delighted with the purchase and the price was the best I could find anywhere.
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Posted 1 year ago
Good price and good service, have bought from before and will buy from again!
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Posted 1 year ago
Smooth and quick service. Managed to get me details changed and passed on to the delivery driver due to my error.
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Posted 1 year ago
WOWBBQ is rated 4.9 based on 2,106 reviews