Woven Reviews

Name: Woven
Address: Unit 56 Monument Business Park, Chalgrove, Chalgrove
Rating: 4.20

4.2 Rating 773 Reviews

80 %

of reviewers recommend Woven

4.2

Based on 773 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 49%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	3.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Woven:

We are Woven, a London based online rug retailer that sell high-end and long-lasting designer rugs guaranteed to make any space look captivating.

Launched in 2014, we have an expanding portfolio that includes assisting in rug selections for residential projects to multinational architect firms.

Our unique understanding of the interior design market and keen eye for detail makes us the go-to choice for interior designers around the world.

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Woven 5 star review on 5th September 2022

Helen Brennan Ainsworth

Keith Pearson

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great quality and lovely colours very happy”

Helpful Report

Posted 9 years ago

“The delivery was prompt and the rugs arrived in perfect condition. We are very happy with the quality but have dealt with you many times and have always been delighted with the service, quality Etc. We would highly recommend you.”

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Posted 9 years ago

“Beautifully made quality rug- very pleased with purchase. Very good & efficient customer service. I will definitely use Wovenground again”

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Posted 10 years ago

“Amazing!! Art for the floor!! Great quality and great customer service!!”

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Posted 10 years ago

“I've ordered three rugs now from woven ground and I've been very happy with the quality of rugs and the service. I live in Ireland and I've never had any issue with deliveries.”

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Posted 10 years ago

“We love our new carpet. It's a gorgeous rich green and has brightened up the room!”

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Posted 10 years ago

“Delivery was just within the stipulated 10-14 working days that feels too long in this day and age. However, since the rug was a direct despatch from the European supplier (probably Belgium) I suppose we have to allow additional time for supplier processing. The rug looks just as good as we imagined so you will be glad to hear that there will be no return!”

Helpful Report

Posted 10 years ago

“first class service. Rug arrived promptly and although it was lovely, the colour did not quite fit with our carpet. Wovenground arranged the return of the rug ( for the fee shown in the website) and the balance was credited to my card without delay. I would recommend this company.”

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Posted 10 years ago

“very pleased and excellent quality.”

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Posted 10 years ago

“The rug is super, the colour bright and vibrant and it feels divine.”

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Posted 10 years ago

“Really beautiful rug, very well made, excellent quality.”

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Posted 10 years ago

“Beautiful rug bought in the sale. Very good quality and value. Definitely recommend!”

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Posted 10 years ago

“Great service, my client loves her new rug, quick delivery. Thanks.”

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Posted 10 years ago

“Once I had worked how to make make my own hall runner it was quite straightforward. The runner is the perfect length in the material I wanted and looks quite handsome in my hallway. Would like to see more choice of fabric for the runners, i.e., some you already have but are only short sizes, but I loved the colours, so would have liked to order them in the much longer length.”

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Posted 10 years ago

“Delighted with a beautiful, unusual rug which arrived very promptly after placing the order. Satisfied on all counts!”

Helpful Report

Posted 10 years ago

Woven is rated 4.2 based on 773 reviews