Woven Reviews

Name: Woven
Address: Unit 56 Monument Business Park, Chalgrove, Chalgrove
Rating: 4.20

4.2 Rating 773 Reviews

80 %

of reviewers recommend Woven

4.2

Based on 773 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 49%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	3.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Woven:

We are Woven, a London based online rug retailer that sell high-end and long-lasting designer rugs guaranteed to make any space look captivating.

Launched in 2014, we have an expanding portfolio that includes assisting in rug selections for residential projects to multinational architect firms.

Our unique understanding of the interior design market and keen eye for detail makes us the go-to choice for interior designers around the world.

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Woven 5 star review on 5th September 2022

Helen Brennan Ainsworth

Keith Pearson

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service to supply a quality rug. Thank you.”

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Posted 4 years ago

“Good variety of products at many price points. Good, friendly customer service.”

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Posted 4 years ago

“Brilliant service and super quick delivery. Would highly recommend.”

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Posted 4 years ago

“Beautiful rug. Great communication, brilliant price and reasonable delivery time.”

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Posted 4 years ago

“I support the company to help local artisans, being sustainable. The quality and the collection are very important to me. I fully recommend.”

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Posted 4 years ago

“Excellent product excellent service”

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Posted 4 years ago

“Speedy delivery, highly recommend”

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Posted 4 years ago

“I purchased a "Massimo" rug from Woven in February of this year. My purchase arrived in excellent condition, the item was simply stunning, a work of art. Delivery took around 14 days.”

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Posted 4 years ago

“5* Service :D Ordered on Monday evening and the rug was with me Wednesday morning. Thank you team.”

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Posted 4 years ago

“Love my rug! Great selections of rugs and helpful customer service team. I would shop at Woven again.”

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Posted 4 years ago

“Chuffed to bits with my purchase, got a lovely rug from the sale section with a 50% cheaper price than anywhere else. Even better, it was with me in 2 days. Thanks Woven.”

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Posted 4 years ago

“Great quality and very fast delivery.”

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Posted 4 years ago

“I love my rug! Quick delivery. Will definitely buy from Woven again”

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Posted 5 years ago

“I love my rug! I'm a returning customer, as first order was super quick and great value. Can't fault Woven. Amazing selection of designs on their website, very easy to navigate around.”

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Posted 5 years ago

“Ordered a gorgeous Asko rug, very prompt delivery and well wrapped - I would certainly recommend.”

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Posted 5 years ago

“I have made a couple of phone calls about my rugs orders and up to now have only received positive feedback and very helpful so far would recommend to friends .”

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Posted 5 years ago

“Service impeccable.. ordered Sunday, arrived Tuesday. Love it !”

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Posted 5 years ago

“Really quick delivery once my chosen rug was back in stock. Super happy with it. Thank you.”

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Posted 5 years ago

“My rug arrived very quickly after ordering & was well packaged. I love the quality colours design & look of my rug & it is everything I expected. Great service from start to finish & the lovely discount was an added bonus... would recommend”

Woven 5 star review on 27th February 2021

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Posted 5 years ago

“Fantastic service. When I ordered my rug it stated 15 working days for delivery and the rug actually arrived in less than half that time. Very Impressed.”

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Posted 5 years ago

Woven is rated 4.2 based on 773 reviews