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Woven Reviews

4.2 Rating 747 Reviews
81 %
of reviewers recommend Woven
Company Reviews Product Reviews
354
 Metrics Info
4.2
Based on 747 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over A Month
On-time Delivery
Greater than 49%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Over A Week
Customer Service
3.2 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read Woven Reviews

About Woven:

We are Woven, a London based online rug retailer that sell high-end and long-lasting designer rugs guaranteed to make any space look captivating.

Launched in 2014, we have an expanding portfolio that includes assisting in rug selections for residential projects to multinational architect firms.

Our unique understanding of the interior design market and keen eye for detail makes us the go-to choice for interior designers around the world.

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Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Emma Crisp
Verified Buyer
“Great quality rug. Colour online is very accurate.”
Helpful Report
Posted 1 year ago
Wendy Martin
Verified Buyer
“Gorgeous rug and very helpful team at Woven”
Helpful Report
Posted 1 year ago
Madeleine Fairweather
Verified Buyer
“Woven provided excellent service Ordering from the Woven website was simple and the communication with Woven staff was very good. I was very grateful to the staff member who made sure the courier delivered the rug on the due day.”
Helpful Report
Posted 1 year ago
Alison OLDFIELD
Verified Buyer
“Great price and very prompt delivery. Really pleased with the rug and a fraction of the John Lewis price for the same rug. Love it!”
Helpful Report
Posted 1 year ago
Tracy Murphy
Verified Buyer
“Really pleased with my two hall runners. They're lovely quality for the price. Will definitely buy from Woven again.”
Woven 5 star review on 25th August 2022
Helpful Report
Posted 1 year ago
Pauline Durban
Verified Buyer
“The quality of the rug was excellent, although the delivery was not so good. We were not given a delivery date, so had to hang around. When it did come they just left it at the door without ringing.”
Helpful Report
Posted 1 year ago
Carol Smith
Verified Buyer
“Very good rug. Quick delivery.”
Helpful Report
Posted 1 year ago
Lisa Cann
Verified Buyer
“Great customer service and we love the rug.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Great rug & prices!”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Beautifully made, quality item. Look forward to purchasing from Woven again.”
Helpful Report
Posted 1 year ago
Sarah Matthew
Verified Buyer
“Amazing customer service!”
Helpful Report
Posted 1 year ago
Beach House
Verified Reviewer
“Absolutely love my coral Hug rug. It’s in an area of high traffic so gets pretty grubby, but a quick wash at 30 degrees and it comes out clean and dry — yet feels and looks like wool. Quick delivery, beautiful rug — very happy customer.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Quick delivery lovely rug”
Helpful Report
Posted 1 year ago
Mark Halling
Verified Buyer
“Got a great price on a rug. Prompt delivery. Good experience.”
Helpful Report
Posted 1 year ago
Catherine P
Verified Reviewer
“Excellent service and delivery and the rug looks amazing , oh good quality and I’m delighted Thank you”
Helpful Report
Posted 1 year ago
WILLIAM FISHWICK
Verified Buyer
“We were able to find and buy large rugs which were perfect for our needs, the rugs themselves were well made and hopefully will last a long time”
Helpful Report
Posted 1 year ago
Gareth Johnston
Verified Buyer
“Best price I could find. Delivery all good.”
Helpful Report
Posted 1 year ago
Mary Jordan
Verified Buyer
“Delighted with my new rug. Looks better in reality than in pictures. Bit of a mix up with wrong rug delivered at first but Woven were very apologetic and delivered the right wrong within 2 days”
Helpful Report
Posted 1 year ago
Hilda Aiken
Verified Buyer
“Fantastic support from the team at Woven. Very pleased with the service and the product.”
Helpful Report
Posted 1 year ago
Christine Aylott
Verified Buyer
“arrived well packaged and exactly as the photo”
Helpful Report
Posted 1 year ago
Woven is rated 4.2 based on 747 reviews
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