Woven Reviews

Name: Woven
Address: Unit 56 Monument Business Park, Chalgrove, Chalgrove
Rating: 4.20

4.2 Rating 768 Reviews

80 %

of reviewers recommend Woven

4.2

Based on 768 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 50%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	3.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Woven:

We are Woven, a London based online rug retailer that sell high-end and long-lasting designer rugs guaranteed to make any space look captivating.

Launched in 2014, we have an expanding portfolio that includes assisting in rug selections for residential projects to multinational architect firms.

Our unique understanding of the interior design market and keen eye for detail makes us the go-to choice for interior designers around the world.

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Woven 5 star review on 5th September 2022

Helen Brennan Ainsworth

Keith Pearson

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent”

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Posted 3 years ago

“My rug was competitively priced compared to other suppliers. The ordering process was easy and delivery was prompt. Very pleased with the product and the service”

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Posted 3 years ago

“Brilliant,thank you”

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Posted 3 years ago

“Nice and modern”

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Posted 3 years ago

“Beautiful rug, exactly as advertised, only odd thing was the delivery as there were no email notifications at all and it suddenly appeared as if by magic (no magic carpet puns intended).”

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Posted 3 years ago

“Great service excellent rug”

Woven 5 star review on 15th September 2021

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Posted 3 years ago

“Great website easy to use and brilliant products”

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Posted 3 years ago

“Great quality product delivered in good time.”

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Posted 3 years ago

“Ordered the Malmaison 5481 Gold Ivory. Took a few weeks to arrive as it was being imported from Belgium where it is made. This is to replace an identical one bought many years ago from Laura Ashley which we loved and were so glad to get a fresh replacement which also had the Laura Ashley label on it. Good quality, well made and timeless style. Would recommend. Also, when I called for a update on delivery I had a very courteous reply explaining the reason that it was not delivered straight away which was totally understandable. Would use Woven again and like their products which are just a bit different and fair value.”

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Posted 3 years ago

“Rug arrived within the allotted time.Good communication by the company. Very pleased with our purchase.”

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Posted 3 years ago

“Great easy to use website..brilliant products at very reasonable prices.”

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Posted 3 years ago

“Excellent quality goods, easy to use website and speedy delivery”

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Posted 3 years ago

“Very fast deliver”

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Posted 3 years ago

“EXCELLENT SERVICE. RUG WAS IN STOCK AND ARRIVED IN A TIMELY MANNER. EMPLOYEE WE DEALT WITH WAS COURTEOUS AND PROFESSIONAL.”

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Posted 3 years ago

“Rug arrived within the timeframe stated. Customer service responded quickly when I asked if the anti slip mat was included. Delivery by UPS timely as well. Very pleased with the service throughout.”

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Posted 3 years ago

“Really pleased with the service and delivery time for my new rug. Accurate description and delivered within the three week time range. Very impressed.”

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Posted 3 years ago

“Beautiful quilt cover”

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Posted 3 years ago

“Fantastic service and product.”

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Posted 3 years ago

“Very pleased with the items ordered quick delivery and good price”

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Posted 3 years ago

“Ordered rug on line , if you want it in two days not going to happen . Arrived very well packaged and am extremely pleased , was supposed to get anti slip to go under rug for free but that never came”

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Posted 3 years ago

Woven is rated 4.2 based on 768 reviews