Woven Reviews

Name: Woven
Address: Unit 56 Monument Business Park, Chalgrove, Chalgrove
Rating: 4.20

4.2 Rating 768 Reviews

80 %

of reviewers recommend Woven

4.2

Based on 768 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 50%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	3.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Woven:

We are Woven, a London based online rug retailer that sell high-end and long-lasting designer rugs guaranteed to make any space look captivating.

Launched in 2014, we have an expanding portfolio that includes assisting in rug selections for residential projects to multinational architect firms.

Our unique understanding of the interior design market and keen eye for detail makes us the go-to choice for interior designers around the world.

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Woven 5 star review on 5th September 2022

Helen Brennan Ainsworth

Keith Pearson

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We love the rug it goes well in the room.”

Woven 5 star review on 14th October 2021

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Posted 3 years ago

“Got a great price on Woven, £150 cheaper than Heal's and the wait time was also 8 weeks shorter. Product arrived when indicated and we love it.”

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Posted 3 years ago

“Pleased with rug”

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Posted 3 years ago

“Saved over a £100 with the 'new customer' discount, which was nice. Gorgeous rug - great quality and lovely colours. Delivered in good time and not too much packaging which is a bonus. Highly recommend (especially with the discount!).”

Woven 5 star review on 10th October 2021

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Posted 3 years ago

“I am very pleased with my new rug.The size and colour is perfect and looks lovely in my living room.”

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Posted 3 years ago

“100 percent quality ....secure delivery ..... customer services that replied to my e mail could do with a bit of training tho .... and possibly send a message regards delivery rather than the customer having to chase up and then still not really being told till 12 hours before it was due ....luckily am I am in love and would use woven again for quality”

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Posted 3 years ago

“Rug is nice as shown in the picture (thin)”

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Posted 3 years ago

“Prompt shipping and good communication.”

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Posted 3 years ago

“Ordered large rug for lounge. Order processed and rug arrived within a week. Unfortunately, I forgot to add a discount code to my purchase but the company applied this for me later. The rug itself is as expected and adds warmth and colour to what was a very neutral room. I would recommend this company both for value for money and customer service.”

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Posted 3 years ago

“Exactly as expected. Nice quality”

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Posted 3 years ago

“Love to rugs. Beautiful and just as I hoped. Great service, timely delivery and all in good order. Will look to Woven again in future. Thanks”

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Posted 3 years ago

“First time I've used Woven, no complaints - good service, good delivery, easy to use website and good payment options”

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Posted 3 years ago

“Top service as always”

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Posted 3 years ago

“I've ordered a carpet and it looks really great”

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Posted 3 years ago

“Quicky and easy to order. Best price found on internet.. Have already left a review and asked where the slip proof free mat is... I left my email address at the chat box following ordering my rug. Still no response?”

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Posted 3 years ago

“Good service. Competitive price. Quality merchandise”

Woven 5 star review on 28th September 2021

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Posted 3 years ago

“Prompt delivery”

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Posted 3 years ago

“Great price.”

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Posted 3 years ago

“Excellent service and excellent quality, thank you.”

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Posted 3 years ago

“I just love this vibrant, happy rug. I can't help but smile when I go in the room. HUGE THANKS”

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Posted 3 years ago

Woven is rated 4.2 based on 768 reviews