Woven Reviews

Name: Woven
Address: Unit 56 Monument Business Park, Chalgrove, Chalgrove
Rating: 4.20

4.2 Rating 768 Reviews

80 %

of reviewers recommend Woven

4.2

Based on 768 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 50%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	3.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Woven:

We are Woven, a London based online rug retailer that sell high-end and long-lasting designer rugs guaranteed to make any space look captivating.

Launched in 2014, we have an expanding portfolio that includes assisting in rug selections for residential projects to multinational architect firms.

Our unique understanding of the interior design market and keen eye for detail makes us the go-to choice for interior designers around the world.

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Woven 5 star review on 5th September 2022

Helen Brennan Ainsworth

Keith Pearson

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent product, very good service.”

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Posted 3 years ago

“Excellent product and Service.”

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Posted 3 years ago

“Although I had to wait several weeks due to item being out of stock I was informed and emails replied to quickly.”

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Posted 3 years ago

“Fabulous service, great customer care and the products are first class!”

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Posted 3 years ago

“Due to stock delivery issues, my ordered item took some time to arrive, even though the item was listed as ‘in stock’ when I ordered it. Customer Services kept me appraised of the situation (thank you Megan) & my quilt finally arrived. As soon as the item arrived in store it was dispatched to me immediately & arrived next day. Beautiful quilt & well worth the wait, excellent customer service - thank you!”

Woven 5 star review on 1st November 2021

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Posted 3 years ago

“Brilliant service and excellent product”

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Posted 3 years ago

“Really lovely quality rug, colours just as described”

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Posted 3 years ago

“Great product and quick delivery, would definitely use again.”

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Posted 3 years ago

“Prompt delivery”

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Posted 3 years ago

“The combination of good pre sales advice and efficient delivery (item was delivered earlier than identified during the order process) works for me.”

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Posted 3 years ago

“Lovely rug. Professional and helpful customer service. Fast delivery! I will definitely buy from them in the future!”

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Posted 3 years ago

“Great product. Good customer service interaction”

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Posted 3 years ago

“Brilliant service. Ordered a rug, really good price with free delivery. Best value! Rug was delivered within a few days and packing was excellent to protect it. Will definitely buy from them again”

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Posted 3 years ago

“Very happy, even if one of the rug dimensions where wrong the customer service was fast to rectify and deliver the right one very fast”

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Posted 3 years ago

“Great service. Really quick delivery and good customer service. Will definitely use again”

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Posted 3 years ago

“This is the second 'Think Rugs' we have purchased. Good quality, would certainly recommend.”

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Posted 3 years ago

“Great efficient supplier.”

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Posted 3 years ago

“Thankyou so much I love my rug that came last week I ordered the same one for my hall and needed another one just perfect will definitely order again from you”

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Posted 3 years ago

“Good service. Easy to order on line. Items arrived in the time specified. Bought bedding, good quality and a good price compared to other sellers. Will use Woven again.”

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Posted 3 years ago

“Very good service. Answered my questions about delay which was not their fault, but that of the distributor. Very pleased. Would order from them again.”

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Posted 3 years ago

Woven is rated 4.2 based on 768 reviews