World of Wolf Reviews

4.9 Rating 1,451 Reviews
97 %
of reviewers recommend World of Wolf
4.9
Based on 1,451 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read World of Wolf Reviews
Visit Website

Email:

lee@wowbbq.co.uk

Write Your review

Tell us how World of Wolf made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
I would have given a 5 star review. But I didn’t get a consignment number for tracking. However the carrier obliged, and it came when they said it would. Quality appears to be good and I can’t wait to put new tools to use.
Helpful Report
Posted 1 year ago
Very easy process to place a order & they had a sale on so even better
Helpful Report
Posted 1 year ago
If you want quality tools this is the brand to buy and online the company do some very good deals. I just wish they could use a better carrier in my area.
Helpful Report
Posted 1 year ago
Great prices and all interchangeable tools arrived a couple days late - this is the courier used. Which is why I gave the 4 star rating- the handle (key part) is still not here but driver has indicated on their website both packages have been delivered. Please ensure all goods can be sent in one trip and maybe use a different courier to fix this glitch!
Helpful Report
Posted 1 year ago
Your service is exemplary, ordered one day received the next !! Well done👏
Helpful Report
Posted 2 years ago
Not unwrapped yet as Christmas gift
Helpful Report
Posted 2 years ago
Fast efficient service.
Helpful Report
Posted 2 years ago
What a poor service! I bought Wolf Garten lawn rake two years ago and it broke recently. This item claims to have a 35 year guarantee. When I tried to claim on the guarantee, Wolf’s response was. ‘Sorry, you must retain the original proof of purchase to make a claim’, Absolute rubbish service! Are we supposed to keep the original proof of purchase for 35 years? I’ve used Wolf tools for many years, but this has made me thing again. Their 35 year guarantee isn’t worth a thing!
Helpful Report
Posted 2 years ago
Excellent response times between ordering and receiving goods. However, my one complaint is that an item packaged with my 4m pole was inadequately packaged and has scratched the pole during transit. Nothing major but noticeable when you run your hand up and down the pole during normal use. Please use protective bubble wrap when more than one item is included.
Helpful Report
Posted 2 years ago
No response at all from "customer service" until adverse review put in. They claimed my message had gone into "Junk". Anyway, they offered to refund but then I found it was MY mistake and product WAS compatible with my pole!
Helpful Report
Posted 2 years ago
Ordered the tree care combination. 3 items sold as a combo together yet came on two separate days on two deliveries. Items themselves were high quality. If not for the separate deliveries would have been 5⭐️
Helpful Report
Posted 2 years ago
although as yet I have not used the trowel but I like the idea of the click system very much.
Helpful Report
Posted 2 years ago
Excellent service, good solid garden tools, easy to assemble & use in garden. For long lasting garden tools visit Wolf & decide
Helpful Report
Posted 2 years ago
Good service prompt delivery
Helpful Report
Posted 2 years ago
I have used this site multiple times because the items are well priced. I am also happy with the speed with which the goods have been despatched/arrived. However, I have only given 4 stars because the last couple of purchases I have made have been poorly packaged in that they were simply wrapped up in a black plastic bin liner. Whilst I understand that the items in question may have been awkward to pack, it did not leave me with the impression that my goods had been cared for particularly well. That issue aside I will continue to buy from this site!
Helpful Report
Posted 2 years ago
Superb service.I ordered before 2 pm and the tools were with me the following morning!
Helpful Report
Posted 3 years ago
Good service delivered on time. Like the products which improve our efficiency in the orchards. We prune 1500 trees a year and the RR44 a great help. Chris Tarran
Helpful Report
Posted 3 years ago
My son ordered on my request wolf carten power dual cut RR 400 T with much hope. Couldnt use it as couldnt understand how to use.. no instructions and no response to query.. no info on net.. pl help
Helpful Report
Posted 3 years ago
Long reach pole, strong cutter, bought the saw for sturdier branches as so pleased with the lopper, however am unable to get the lopper off the end of the pole to replace it with the saw. Disappointed. I now have to purchase another pole just for the saw attachment hence my low rating of 3* otherwise would have been 5*.
Helpful Report
Posted 3 years ago
I ordered a few items but was sent more than I had asked for but they were very professional and good as gold in sorting things out! A cracker bunch, they are!
Helpful Report
Posted 3 years ago
World of Wolf is rated 4.9 based on 1,451 reviews