World of Wolf Reviews

Name: World of Wolf
Rating: 4.85

4.9 Rating 1,431 Reviews

97 %

of reviewers recommend World of Wolf

4.9

Based on 1,431 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Email:

lee@wowbbq.co.uk

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World of Wolf 5 star review on 16th April 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This item could easily have been put into a cardboard box, which would have fitted through my large letter box. But the powers to be at Wolf decided to wrap this item in so much bubble wrap & plastic wrapping that it would not fit through my letter box, thus causing me to take a trip to my nearest Royal Mail sorting office the following day. Your items are very good, but your wrapping business is abysmal. Sorry, David Falconer”

Helpful Report

Posted 11 months ago

“I love these products so decided to buy one for my sisters birthday. I ordered the interchangeable handle, a fork and two rakes (one for myself). Unfortunately when the ordered arrived yesterday I only had one rake in the parcel. I have contacted customer services and received an automated email. Hopefully they will contact me and send out the missing rake. That’s the only reason for the 3 stars as the products are fantastic.”

Helpful Report

Posted 2 years ago

“Previously used Professional pruning saw(REPM) .Ordered replacement PCS370M which came quickly and 1/2 the price!. Made in Germany but the steel not same quality as the Swedish steel of the REPM. Still good value.”

Helpful Report

Posted 3 years ago

“I have not tried the loppers yet so I cant feedback on its suitability. I had several attempts by email to confirm with your office if the loppers came with a spare AND what tools I would need to tighten the nuts and bolts if they came loose. I asked this as I had purchased a set from another supplier and the nuts and bolts had loosened after 5 minutes of usuage.I sent them back. Wolf have been reccomended to me by many gardeners so Im sure we will be OK.”

Helpful Report

Posted 3 years ago

“Used to be an Amazon Prime member but from issues purchasing your products from third parties have cancelled my membership. Price was better directly with yo You urselves and good to get free shipping. However no email confirmation of order, no email when trying to reset password, no idea of delivery tracking, no idea regarding potential returns policy, etc. Shame good price including delivery decent website but completely lacking all facilities offered with Amazon.”

Helpful Report

Posted 3 years ago

“Products arrived promptly and seem to work well. An email of 22 June has still not been replied to.”

Helpful Report

Posted 3 years ago

“The weight of the Adjustable Anvil Tree Lopper at the end of an extended pole (2.56kg) makes using this tool a very tiring experience. After a short time of trying to hold the pole steady with one hand whilst pulling on the handle with the other becames difficult. I soon discovered It was not always possible to rest the lopper or pole on a branch which would have made the job easer. Also, whilst working on a large apple tree, I was unable to cut through any branch over 30mm.”

Helpful Report

Posted 4 years ago

“Delivery was quick, and had a call before telling me one item out of stock but would be with me a week later. 2 1/2 weeks later no delivery or contact. Phoned today to be told manufacturing problem and could be another 2 weeks. As a Xmas present didn't want to chance not getting so changed order. Package sent same day. Would have been nice for more contact re the delay earlier and not me having to chase hence only 3* otherwise could have been 5”

Helpful Report

Posted 4 years ago

“Goods received on time and a good price but one item received with some damage, Emailed the World Of Wolf after opening the parcel but as yet had no response.”

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Posted 4 years ago

“One item was missing on delivery. I immediately telephoned and after some interrogation was told one would be put in the post. After a week waiting I have telephoned again to find they have no record of our conversation or the missing item. Disappointing.”

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Posted 4 years ago

“Haven't had chance to try it yet - will reserve judgement. Not impressed with lack of instructions supplied. Packaging very amateur.”

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Posted 5 years ago

“Postage too high”

Helpful Report

Posted 5 years ago

“Range of items was good. Delivery was quick. Return was arranged quickly. 21 days to receive a refund is not okay though! I was told it could take up to 28 days, so felt lucky to get it quicker. But given that it takes minutes to refund a payment via Paypal there is no excuse for this level of delay.”

Helpful Report

Posted 5 years ago

World of Wolf is rated 4.9 based on 1,431 reviews