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World of Wolf Reviews

4.9 Rating 1,442 Reviews

97 %

of reviewers recommend World of Wolf

Company Reviews

Product Reviews

4.9

Based on 1,442 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Email:

lee@wowbbq.co.uk

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World of Wolf 5 star review on 16th April 2024

World of Wolf 5 star review on 14th September 2022

Patricia France

World of Wolf 5 star review on 26th August 2022

World of Wolf 5 star review on 26th August 2022

World of Wolf 5 star review on 11th November 2021

World of Wolf 5 star review on 11th November 2021

World of Wolf 5 star review on 20th May 2021

4

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I really like the idea of Wolf Garden, the interchangeable heads that save space and the latest order (the cultivator) was no different as well as it being both useful and quality but unfortunately the pole doesn't seem to context properly now and comes off during the use easily. Not even used it all that much either.”

Posted 6 days ago

“Great kit, only bad thing I paid for next day and only half my order came in time”

Posted 1 week ago

“Very happy with the product, but not five stars as there was a delivery problem. No sign after 5 working days but rectified immediately once I contacted the suplier.”

Posted 1 week ago

“I love the Wolf garden tools, especially the idea that one handle can service a number of different items. Sadly, I can't get the wire weed brush head off the handle to put the broom head on. Help! Delivery of my online order wasn't as quick as I expected, "next working day" turned into 4 days, but I didn't need anything urgently. My order shipped soon after I queried its whereabouts with Wolf.”

Posted 2 weeks ago

“I was very pleased with the extendable pole and tree saw which I found light and easy to use. The saw is razor sharp and easily cuts branches of varing diameters cleanly, quickly and with little effort. The only reason I've not clicked the 5 stars is because the saw itself was not particularly well packaged and as a result of the box being squashed, presumably in transit, the plastic blade storage guard was damaged which owing to the sharpness of the blade really is something that needs to be kept on it.”

Posted 1 month ago

“arrived as ordered very pleased”

Posted 2 months ago

“Good tools that do their job”

Posted 2 months ago

“All goods arrived swiftly, and well packaged. However still awaiting reimbursement of recently returned goods (tree loppers not faulty, just too heavy for me to handle). I love Wolf garden tools & this has not deterred me from using this site again! Tho please look into this asap - thank you”

Posted 2 months ago

“Product delivered on time, no problems.”

Posted 2 months ago

“Easy to order, good quality product, one issue with delivery, delivery agent was not allowed to complete delivery until till he had a signature from me or someone in the house. Had to reschedule deliver and made sure someone was at home. This was a pain. I spoke with delivery agent from my door bell camera asking him to leave the packages behind my home but he said he could not. Amazon do it all the time???”

Posted 9 months ago

“Very quick response and good service but let down by the delivery company. I took the afternoon off to await delivery but then the tracking stopped. Queried it with the company who said that their driver had been called off to collect a parcel. Had to drive 15 miles to collect my parcel.”

Posted 11 months ago

“First multi change handle arrived box damaged and handle bent beyond repair. Informed World of Wolf and they were very quick sending a replacement which was ok.”

Posted 11 months ago

“Happy with the service and products. Quick delivery.”

Posted 1 year ago

“The tree lopper, saw & Extender package appeared to be of good wuslity and represented good value for money. I have not communicated with the company, other than to purchase the product.”

Posted 1 year ago

“Always have very professional good service from World of Wolf.. However this order one part was sent wrong that I ordered, and held up repairs for a day. The great thing is with World of Wolf it was rectified in very quick time. Many thanks to All the team...”

Posted 1 year ago

“Prompt as always with your delivery, and a solid piece of equipment.”

Posted 1 year ago

“It's a pity both parcels were not delivered together. Otherwise, excellent service and the tools are great value.”

Posted 1 year ago

“World of Wolf dispatched the fruit picker quickly on the Monday and it should have been delivered on Wednesday. Unfortunately APC made a total fiasco of the delivery. It was promised on Wednesday, but didn't appear. Same again on Thursday. They promised to deliver before 12.00 on Friday - and I got an email at 13.39 saying they had tried to deliver but I wasn't in - as I was on the phone to them! They delivered it to the wrong house, despite my having given the office precise and specific directions to the house, including our what3words location. It finally was delivered on Saturday morning. I wrote a strong letter of complaint, and asked for compensation as I had had to wait around and wasted 3 days and had to abandon plans for a fishing trip. I was also told I had to complain via world of Wolf. I informed Lee who was concerned and apologetic. He promised to contact APC and get back to me. He didn't get back to me and I don't know the results of him contacting the local APC depot. I will never willingly use APC again. The fruit picker worked great!”

Posted 1 year ago

“Product is good, quickly shipped. Courrier not so good, but World of Wolf did chase them - which I'm most grateful for, so four stars overall (as they chose the courier).”

Posted 1 year ago

“Fast and hassle free”

Posted 1 year ago

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World of Wolf is rated 4.9 based on 1,442 reviews