World of Secateurs - (formerly World of Felco) Reviews

Name: World of Secateurs - (formerly World of Felco)
Rating: 4.85

4.9 Rating 2,742 Reviews

96 %

of reviewers recommend World of Secateurs - (formerly World of Felco)

4.9

Based on 2,742 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Anonymous

Anonymous // 01/01/2019

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“Excellent service. Would really recommend. Genuine parts and clear website. Easy to buy. Thank you.”

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Posted 2 years ago

“I absolutely love these secateurs, I bought the smaller ones that are perfect for my hands and they are so comfortable,sharp and positive. Great product.”

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Posted 2 years ago

“Delivery was prompt. Very securely packaged and via a trusted courier.”

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Posted 2 years ago

“Excellent quick service. Felco secateurs are still the best”

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Posted 2 years ago

“Very pleased with the service , delivery, pricing and quality if the product”

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Posted 2 years ago

“I loved my lefthanded Fellowship 10s for 45 years until this year. A screw came out and they stopped working. Luckily it was so easy to replace the screw and save the day. Delivery in a couplecof says too. At the same time I bought another set to give to my neighbour. I've a 2 acre garden and use my secateurs every day. Can't Iive without them.”

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Posted 2 years ago

“I got a pair of Felco 5s and and new blade for my Felco 2s excellent service fast delivery and super sharp thank you”

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Posted 2 years ago

“Excellent product, excellent serive, quickly delivery and a good discount at the time of buying.”

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Posted 2 years ago

“The parcel arrived on time and well packed and at sale price. whats not to love! I have bought these as a present for my daughter who whilst we were working in her garden, noted that MY Felco secateurs performed so much better than her own, I did just manage to bring them home!!.”

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Posted 2 years ago

“Excellent product, excellent service , delivered on time . I will definitely use them again”

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Posted 2 years ago

“Order was meant to arrive next day.Did not arrive until 2 days later. I phoned to say parcel was not arriving next day and was told a refund would be issued for next day delivery charge. No refund received. Sent an email and refund ha now been received”

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Posted 2 years ago

“delivered on time”

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Posted 2 years ago

“Wonderful products and great customer service! One of the products I ordered, the Felco holster, was faulty. So I got in touch with Customer Service and was impressed how quickly they responded, with an apology and return label attached. As soon as I posted the return, they dispatched the replacement holster, which arrived the following day. The seccateurs and gloves look good and are of very good quality too.”

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Posted 2 years ago

“My replacement blade arrived promptly and was easy to fit.”

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Posted 2 years ago

“Have used World of Felco several times before, great service with no hassle and fast delivery. The Felco 21 loppers are an excellent bit of kit, easy to use and built to last a lifetime. Only issue was the packaging, they were in the original Felco cardboard box and the address label attached to that.., not strong enough for transit, so arrived with lots of 'repackaged with care by DPD' tape down one side and they had obviously been out of the box at some point on its journey by the minor marks on them.. But they will see worse than that in use I have no doubt..!! World of Felco are fab to deal with and Felco tools are undoubtedly the best there is..”

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Posted 2 years ago

“I've been really looking forward to getting my own pair of Felcos. Frustratingly, after a day of using them, I realised I couldn't loosen the bolts to take the secateurs apart. I've been trying to take apart my secateurs using the Felco tool, but the bolts absolutely will not move. So much so, the tool slipped and damaged the bolt. So I'm a bit miffed. I'm a professional gardener and have taken apart Felcos in the past many a time. These have come way too tight. Everything else about the item seems fine.”

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Posted 2 years ago

“Sharp secateurs which sit comfortably in the hand. Easy to use the hook lock by swivelling with the thumb. Great colour to avoid mislaying the secateurs in the flower bed. Highly recommend.”

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Posted 2 years ago

“I am a professional gardener and have bought from world of Felco on numerous occasions, usually for spare parts, they usually arrive one or two days after ordering. I wouldn't purchase felco's from anywhere else.”

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Posted 2 years ago

“As a mad keen gardener World of Felco has got everything I need and at a reasonable price too. Would them recommend to anyone.”

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Posted 2 years ago

“I purchased a new part to get a bolt. It would be nice if some small parts were available separately for example the bolt alone without the anvil. The tool could have been refurbished for the amount of money spent on a couple of bolts. That being said, the delivery of parts was trouble free and I now have a useable pair of secateurs.”

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Posted 2 years ago

World of Secateurs - (formerly World of Felco) is rated 4.9 based on 2,742 reviews