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Wonderland Models Reviews

4.9 Rating 5,397 Reviews
97 %
of reviewers recommend Wonderland Models
4.9
Based on 5,397 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Returns & Refunds
Returns Process
Easy
Read Wonderland Models Reviews
The goods were delivered as soon as they became available and they were very well packaged. What's not to like?
Helpful Report
Posted 1 year ago
Good communications after an initial hiccup. Really fast service after that.
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Posted 1 year ago
A very happy Mod. Look great
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Posted 1 year ago
I bought the model of a London bus and looking at the instructions they were all in different languages. You would think that as the London bus is truly British the instructions should at least have English at the top of their list.
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Posted 1 year ago
The service was good. The ship model arrived undamaged, having been packed well.
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Posted 1 year ago
Ordered Zulu war British command was expecting one figure but that's my fault only thing is there's no paint list where would I get the paint list from
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Posted 1 year ago
Good, efficient service.
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Posted 1 year ago
le temps de livraison est un peu long.
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Posted 1 year ago
first time I thought Ide use these paints, not bad so far
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Posted 1 year ago
The peacemaker cap gun was fine, but the ring shot caps didn't work consistantly....only one in four would fire.
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Posted 1 year ago
Very safe and speedy shipping of my model kit. Great range and quality of the models I was looking for.
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Posted 1 year ago
I recently purchased and received an expensive kit; the Trumpeter 1:200 Titanic, from Wonderland Models. The shopping experience was straight forward if not totally happy. The website is good if not faultless, and of course it helped knowing specifically what I was intent on purchasing. The price was slightly more enticing than any competitor (I shopped around), and that was the icing on the cake. I paid for "next day delivery", and while not exactly next day I had the kit within two days which was very acceptable. The only thing that took the shine off a little was my belated wish to purchase three rattle cans of paint. I attempted this purchase within the same shopping session, but admittedly after having completed the Titanic purchase. I was miffed to say the least at being quoted an additional carriage charge even more than the initial carriage chage. I declined.
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Posted 1 year ago
product was good the delivery was a nightmare 2 times that said thay delivered but did not
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Posted 1 year ago
Short Delivery and good prices
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Posted 1 year ago
Purchased typhoon plane model kit as birthday present. Although it wasn’t the actual kit ordered (style)it was the same plane which they included glue ,paints and brushes at no extra charge. So I’m impressed so far.
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Posted 1 year ago
Good all round will use again
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Posted 1 year ago
Good service
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Posted 1 year ago
Delivery was prompt, and the models arrived in good order,except the tail from the horse had broken off, and proved difficult to glue back on.
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Posted 1 year ago
Excellent service with a speedy delivery and response they keep you updated right upto your door. I will be using you again.
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Posted 1 year ago
My son really enjoyed the tram. Good quality
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Posted 1 year ago
Wonderland Models is rated 4.9 based on 5,397 reviews