Wonderland Models Reviews

Name: Wonderland Models
Rating: 4.85

4.9 Rating 6,157 Reviews

97 %

of reviewers recommend Wonderland Models

4.9

Based on 6,157 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Wonderland Models 5 star review on 21st December 2025

118

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lots of choice of 1/72 napoleonic soldiers. Goods did take a while before dispatch but then arrived quickly in the post.”

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Posted 1 year ago

“It would have been a 5 but there are no paper instructions. Wonderland were excellent on line shopping and delivery and will give them sten. thank you”

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Posted 1 year ago

“Paid for express delivery however product was out of stock so had to wait over a week for delivery. Other than than that everything else good.”

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Posted 1 year ago

“Good service and quick delivery. The only small point I would make is that the two modelas I ordered were held together inside a box with a strong elestic band which actually crushed the box of the smaller model. Everything inside was OK so it's fine but perhaps use a slightly weaker elastic band next time.”

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Posted 1 year ago

“Required products were wrapped efficiently and dispatched very quickly. The website is good and would benefit from a revamp to make it easier to use and find items.”

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Posted 1 year ago

“Great range available let down by a rubbish search engine on the website.”

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Posted 1 year ago

“Fantastic shop. Carrier not so I signed for parcel even tho at work ?? But have parcel now...”

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Posted 1 year ago

“I rate Wonderland Models very highly. However, my recent online purchase arrived with the boxes on the smaller kits slightly squashed. I would hesitate to buy full price Airfix online again because of this: either buying from Airfix directly or a more local large model store.”

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Posted 1 year ago

“I bought the model as a Christmas present. The recipient will be pleased.”

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Posted 1 year ago

“I bought the Billings boat “Colin Arthur” rescue boat for a friend, the trouble is there are No building instructions. I have tried to find them online but have had no luck. The delivery was brill cause it was here next bay. If anyone can help I would very much appreciate it.”

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Posted 1 year ago

“Quick, efficient service and good quality product.”

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Posted 1 year ago

“As usual very pleased with your service and stock availability and competitive prices for all paints and sundries but sadly unable to buy USS Enterprise at £149.99 available on line from Amazon at £124.00”

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Posted 1 year ago

“Quick delivery and packaged well. Disappointed that spending over £200 I still had to pay over £7 postage. Think that should have been free. Not yet built model.”

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Posted 1 year ago

“Prompt delivery, good range of kits but I wish you would start to stock AMT car kits.”

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Posted 1 year ago

“Item ordered and delivered within 3 working days. Wonderland Models regularly updated order progress”

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Posted 1 year ago

“Even though my delivery was delayed, they responded to let me know when it was coming, and it even came before that date. The model came with everything I ordered plus 2 classic aviation magazines. Nobody knows if that was a mistake or they were apologizing for the late delivery, but its a nice touch nonetheless.”

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Posted 1 year ago

“The models I ordered were available and ready to hand. They were delivered extremely quickly and the service cannot be totally faulted. However I was a little peeved by having been offered only one type of delivery! More choice would be beneficial.”

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Posted 1 year ago

“Very good selection of models, they could make it more clear when products are out of stock. But very communicative when asked about it”

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Posted 1 year ago

“Only just arrived, very well packed, would buy from them again”

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Posted 1 year ago

“Great service from Wonderland shop - let down by DPD delivery problems”

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Posted 1 year ago

Wonderland Models is rated 4.9 based on 6,157 reviews