Wonderland Models Reviews

Name: Wonderland Models
Rating: 4.85

4.9 Rating 5,392 Reviews

97 %

of reviewers recommend Wonderland Models

4.9

Based on 5,392 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Wonderland Models 5 star review on 12th May 2025

Andrew Broom

Wonderland Models 5 star review on 12th April 2025

Lesley McGregor

Wonderland Models 5 star review on 24th March 2025

Ian Divine

Wonderland Models 5 star review on 23rd March 2025

Steve Glasper

113

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service and was kept up to date with availability, delivery, etc. Product arrived in good time, well packed and as shown on website. Postage is a bit pricey hence four stars.”

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Posted 5 months ago

“Very good response to a short deadline order, thank you”

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Posted 5 months ago

“The information on the Wonderland Models website was rather 'sketchy', and it wasn't clear if the two Burago (sic) 1:24 models I purchased were from the 'Racing Series' or the more desireable 'Signature' versions. It turned out they were not 'Signature' models, so I'm going to consider eventual upgrades - which will require further searching on eBay. They were, however, delivered gratifyingly quickly. Wonderland Models used to have a web section devoted just to Burago Ferrari models, which was great, but alas it has disappeared. AQnd why on earth can't they use the correct name - Bburago?”

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Posted 6 months ago

“Had no problem placing a click and collect order, bit disappointed they didn't open until 10:00 unlike down under when such shops open at 8:00 am”

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Posted 6 months ago

“Very prompt delivery easy to use website for paints compared to others”

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Posted 6 months ago

“Lots of choice of 1/72 napoleonic soldiers. Goods did take a while before dispatch but then arrived quickly in the post.”

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Posted 7 months ago

“It would have been a 5 but there are no paper instructions. Wonderland were excellent on line shopping and delivery and will give them sten. thank you”

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Posted 7 months ago

“Paid for express delivery however product was out of stock so had to wait over a week for delivery. Other than than that everything else good.”

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Posted 7 months ago

“Good service and quick delivery. The only small point I would make is that the two modelas I ordered were held together inside a box with a strong elestic band which actually crushed the box of the smaller model. Everything inside was OK so it's fine but perhaps use a slightly weaker elastic band next time.”

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Posted 7 months ago

“Required products were wrapped efficiently and dispatched very quickly. The website is good and would benefit from a revamp to make it easier to use and find items.”

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Posted 7 months ago

“Great range available let down by a rubbish search engine on the website.”

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Posted 7 months ago

“Fantastic shop. Carrier not so I signed for parcel even tho at work ?? But have parcel now...”

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Posted 7 months ago

“I rate Wonderland Models very highly. However, my recent online purchase arrived with the boxes on the smaller kits slightly squashed. I would hesitate to buy full price Airfix online again because of this: either buying from Airfix directly or a more local large model store.”

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Posted 7 months ago

“I bought the model as a Christmas present. The recipient will be pleased.”

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Posted 7 months ago

“I bought the Billings boat “Colin Arthur” rescue boat for a friend, the trouble is there are No building instructions. I have tried to find them online but have had no luck. The delivery was brill cause it was here next bay. If anyone can help I would very much appreciate it.”

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Posted 8 months ago

“Quick, efficient service and good quality product.”

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Posted 8 months ago

“As usual very pleased with your service and stock availability and competitive prices for all paints and sundries but sadly unable to buy USS Enterprise at £149.99 available on line from Amazon at £124.00”

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Posted 8 months ago

“Quick delivery and packaged well. Disappointed that spending over £200 I still had to pay over £7 postage. Think that should have been free. Not yet built model.”

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Posted 8 months ago

“Prompt delivery, good range of kits but I wish you would start to stock AMT car kits.”

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Posted 8 months ago

“Item ordered and delivered within 3 working days. Wonderland Models regularly updated order progress”

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Posted 8 months ago

Wonderland Models is rated 4.9 based on 5,392 reviews