Wonderland Models Reviews

Name: Wonderland Models
Rating: 4.85

4.9 Rating 3,768 Reviews

96 %

of reviewers recommend Wonderland Models

4.9

Based on 3,768 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Wonderland Models 5 star review on 6th May 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Although I had a little wait for my stuff as they had run out of some stuff the service was good and delivered efficiently”

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Posted 1 year ago

“Placing order was easy and it arrived on schedule. Price was good too. Packaging was a 4 inch cubic box for 5 packs of assorted flexi - I - file strips! An envelope would have sufficed.”

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Posted 1 year ago

“The order arrived very speedily but as the items have not been used yet I cannot comment further”

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Posted 1 year ago

“I had to query my delivery, but the reply was prompt and I received my order within 1 week of it being placed.”

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Posted 1 year ago

“Happy with items and my RC car works after repairs. It’s nice to see many of the spares could be ordered online. It took longer than I thought it would to get the items shipped to me (possibly due to Easter break). Main drawback that would make me consider shopping elsewhere is the delivery charge which for small purchases significantly increase the overall cost.”

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Posted 1 year ago

“Ordering system good, delivery prompt, packaged well and updates for shipping. A small gripe is the ability to filter down choices on the website, they have pretty much everything a modeller wants and the single item search is great for that.”

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Posted 1 year ago

“The order was received in good order and very well packaged. Despite not being in stock when ordered it was quickly ordered in and despatched. The only reason it wasn't a 5 star review was the time taken in delivery. Advertised as 'next day' it took 6 days - even accounting for it spanning Easter weekend this was excessive. I would certainly order from Wonderland again, especially considering their competitive pricing.”

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Posted 1 year ago

“Ordered 2x spare batteries. Sent out fairly promptly, happy with purchase. Delivery costs a little high but service great.”

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Posted 1 year ago

“After visiting the RAF Museum in Hendon I regretted not buying a souvenir Hurricane to go with the Messerschmitt print. I saw your advert on line, liked the price, and bought the plane. It stands proud on my shelf. Richard, Norfolk”

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Posted 1 year ago

“Great products, fair price and speedy delivery but package was filled with trash paper”

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Posted 1 year ago

“Spoke to helpful chap called Alex in the model department. Talked me through the various models, he was knowledgeable on all the products. Best value for money than anywhere else online”

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Posted 1 year ago

“POSITIVE: Payment process secure and efficient. Delivery excellent - faster than I expected. Communication about the progress of my order was also very good. NEGATIVE: It must be at least 3 years since my last purchase, and as a 75 year-old "Non-tech" person, I found your current order process much more difficult to navigate. I also preferred the "old" website page which was much more informative about the range of model kits available. (For me) to navigate”

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Posted 1 year ago

“Très satisfait du service et un grand remerciement à la personne qui a pris le temps de traduire dans nos langues respectives nos divers échanges !”

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Posted 1 year ago

“Good value, the final piece was good. Some assembly of in parts were quite challenging. Overall , would recommend”

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Posted 1 year ago

“I am not Happy With your curious I paid extra for quick delivery They claimed that I was not In And had a delivery note put through the door.This was an outright lie as I was as I was in all day and There was no Delivery note.”

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Posted 1 year ago

“Product received promptly Many thanks”

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Posted 1 year ago

“Very fast service, so thank you. Would have given it 5 stars if not for the over the top boxed packaging for just a single sheet of decals! An envelope would have sufficed guys.”

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Posted 1 year ago

“Great service and products, delivery was slightly delayed but that was completely understandable given the circumstances.”

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Posted 1 year ago

“Very quick delivery and well packed. Thank you. Better packed than from some others we have bought from.”

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Posted 1 year ago

“Well pleased with the model kits I received and the swiftness of the delivery thank you”

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Posted 1 year ago

Wonderland Models is rated 4.9 based on 3,768 reviews