Wonderland Models Reviews

Name: Wonderland Models
Rating: 4.85

4.9 Rating 5,397 Reviews

97 %

of reviewers recommend Wonderland Models

4.9

Based on 5,397 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Wonderland Models 5 star review on 12th May 2025

Andrew Broom

Wonderland Models 5 star review on 12th April 2025

Lesley McGregor

Wonderland Models 5 star review on 24th March 2025

Ian Divine

Wonderland Models 5 star review on 23rd March 2025

Steve Glasper

113

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Web site is very reliable and easy to use and you custom service is very reliable Good THANKS Clive”

Helpful Report

Posted 1 year ago

“ICM 1/48 figures have great detail and are very useful as I use them to create photo vignettes of my completed aircraft models. So being in stock at Wonderland models is handy. DPD delivery is always reliable.”

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Posted 1 year ago

“Have purchased a couple models through this company. Always produced on time.”

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Posted 1 year ago

“A good experience, nice model that's somewhat hard to find, sent out quickly. DPD couriers were an irritation that let down the service from Wonderland. Overall - really good and I'd buy again.”

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Posted 1 year ago

“I can't vouch for the contents of the Meccano kit that I ordered because it's a birthday present for a young relative and the big day isn't for a couple of weeks yet. The ordering process online was generally smooth. There was an uneasy gap between payment and acknowledgement by email, but then who expects any online transaction to be stress-free? The email came within a couple of hours, and I had plenty of other things to get on with! Delivery was next-day, and occurred within the one-hour window specified by the operator. I would certainly order from Wonderland Models again.”

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Posted 1 year ago

“I'm very happy with the products and service, but it would be nice to get free postage on orders over £50 and no doubt customers would increase their orders to make the £50 mark.”

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Posted 1 year ago

“Hassle free purchase and next day delivery. What more could you ask for.”

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Posted 1 year ago

“Recently ordered paints, arrived very well packed and swiftly too. Good service. Clear swift response to queries concerning use of vouchers.”

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Posted 1 year ago

“Very quick at completing my order”

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Posted 1 year ago

“Always good and quick service when I order thank you wonderland models cheers Graham”

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Posted 1 year ago

“Good service and great choice of models”

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Posted 1 year ago

“Prompt and professional.”

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Posted 1 year ago

“Just ordered some paint this time, delivered fast with no delays didn't hold up on going project.”

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Posted 1 year ago

“Quick at suppling out 0f stock item but wasn't pleased at carrier arriving at 8 o'clock at night”

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Posted 1 year ago

“Very quick delivery and good communications”

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Posted 1 year ago

“Recent purchase was an Airfix kit. Box arrived but within wasn't the kit specified. I appreciate not Wonderlands problem but that of Airfix when the kit was boxed. No problem with Wonderland ordering or delivery. No big deal at the end of the day as I'll take up the matter with Airfix.”

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Posted 1 year ago

“Can be relied upon and excellent support with an issue of missing part off initial delivery. Thank you.”

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Posted 1 year ago

“Good no prblem”

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Posted 1 year ago

“Yes very good. Post is on time.”

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Posted 1 year ago

“No problems from ordering to receiving goods”

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Posted 1 year ago

Wonderland Models is rated 4.9 based on 5,397 reviews