Wonderland Models Reviews

Name: Wonderland Models
Rating: 4.85

4.9 Rating 6,405 Reviews

96 %

of reviewers recommend Wonderland Models

4.9

Based on 6,405 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Wonderland Models 5 star review on 21st December 2025

118

Anonymous

Anonymous // 01/01/2019

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“The service & delivery of the item ordered was examplery, delivered in 3 days of ordering. I do think a 410 x 200 x 75 mm cardboard box for a single pack of Evergreen strips was excessive.”

Wonderland Models 5 star review on 25th August 2025

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Posted 6 months ago

“Grate service and delivery keep up the good work”

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Posted 6 months ago

“Nothing short of a fantastic service and fantastic customer service when there were issues with my order.”

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Posted 6 months ago

“Great service, fast delivery. Model kit securely packaged.”

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Posted 6 months ago

“The web site is easy to use and there are many models which are hard to find anywhere else and are well priced. Delivery is always fast.”

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Posted 6 months ago

“Your on line shop is excellent , easy to use and has everything I need and I couldn’t believe how fast I received my order, thank you so much”

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Posted 6 months ago

“Very good service by staff on my order which are good models to make.”

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Posted 6 months ago

“Excellent service safely delivered and packaged,no problems”

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Posted 6 months ago

“Great sale price and first class service”

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Posted 6 months ago

“Maybe not the cheapest price you’ll find but the delivery is always efficient and any queries are quickly resolved- now my first port of call”

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Posted 6 months ago

“Good products, good prices and very quick delivery times and updates could not ask for more.”

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Posted 6 months ago

“Great website easy to navigate. Superb customer service received models in a couple of days with timely updates”

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Posted 6 months ago

“Had everything i wanted for my model. I tried other places but wonderland was the one who had all the colours I needed. This is the second time I have ordered online and will do so again. It was so quick and easy with fast delivery. Recommended by me and my family x”

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Posted 6 months ago

“Fast and secure delivery, great price on the kit I bought, which was the only reason I bought it.”

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Posted 6 months ago

“Have been buying from this model shop for years and the service is always second to none. A recent purchase had a bit of a hiccup and when Wonderland were informed, they were on it immediately, even though it was a manufacturers problem and not theirs. Absolutely fantastic, diamond-studded, superior customer service and without any doubt, one of the best hobby shops I have bought from. Cannot recommend Wonderland enough! Definately the #1 model shop in the UK!!”

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Posted 6 months ago

“Efficient service. I had one item which ended up being out of stock. I was promptly notified of this, and the options available to me. Quickly dealt with and delivered within the stated time frame. If you can though, visit the shop, as it's epic!!”

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Posted 6 months ago

“Have dealt with wonderland models on several occasions. Always good prices, fast delivery and good communication.”

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Posted 6 months ago

“Quick service and turnaround. Let down by DPD”

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Posted 6 months ago

“Can’t not believe how fast the delivery was, it was practically the next day, products are excellent and cost was spot on, wonderland Models seemed the only retailer to sell all the colours I needed and was faster then the great Amazon who couldn’t cater for all the colours Thanks again Guys happy RC man”

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Posted 6 months ago

“Always excellent, postage should always be next day if a certain amount of money is spent . But apart from that , always good . I’m thinking of travelling from Manchester to visit the shop”

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Posted 6 months ago

Wonderland Models is rated 4.9 based on 6,405 reviews