Wonderland Models Reviews

Name: Wonderland Models
Rating: 4.85

4.9 Rating 6,404 Reviews

96 %

of reviewers recommend Wonderland Models

4.9

Based on 6,404 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Wonderland Models 5 star review on 21st December 2025

118

Anonymous

Anonymous // 01/01/2019

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“Quick service. Very good”

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Posted 6 months ago

“You're asking me to review an item that not only have I not received but do not know when I'm likely to receive. Originally it was reported as "Shipped" only to subsequently be change to "Awaiting Fulfillment" I note the the model is still listed for sale.”

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Posted 6 months ago

“Well, a kit I'd been umm-ing and ahh-ing over was advertised at I price I considered entirely reasonable when taking postage costs into account, so, yep, I splashed out. The model duly arrived, safe and sound in it's protective packaging. All was good with my world thanks to the good folks of Wonderland.”

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Posted 6 months ago

“Excellent 👌 first class service I will definitely order again 👍”

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Posted 6 months ago

“Long time since I have bought from Wonderland Models, and this experience was a delight! Easy to navigate and order from the website, the item (which was on a remarkable sale price) was in my possession within 48 hours in perfect condition (well done DPD).”

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Posted 6 months ago

“Great price (cheaper than China) and first class delivery (recieved within 24 hours)”

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Posted 6 months ago

“Efficient service, fast despatch and communication per excellence. Recommended”

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Posted 6 months ago

“Arrived in good time and I was informed of each stage of the process. It was extemely well packed and therefore well protected. There is not much to do with reguard to assembly and the encluded instructions were adequate and could be worked out easily. Once unpacked, assembled and ready to go, I realised that there were more washers than were required to fit the whistle and some were of different thicknesses. I contacted the supplier who then contacted the manufacturer and a day later received a comprehensive reply. If there were to be a "down point" it would be that the whistle does not sit vertically to the boiler which I think distracts from the overall beauty and a positive distraction. Otherwise this is a first class machine of which I am now a proud owner.”

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Posted 6 months ago

“Great choice of product, easy to select on the website and a speedy delivery. Ideal modelling go-to.”

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Posted 6 months ago

“I have just received my first order from Wonderland Models, customer service was excellent and my order arrived perfectly - I would highly recommend them and will be a returning customer.”

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Posted 6 months ago

“Excellent service especially by Craig in model kit section who helped with my initial enquiry. He then followed this up by helping with my purchase and delivery. Will certainly buy from Wonderland in the future. Chris White”

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Posted 6 months ago

“Great service and help thank you to James for his help very pleased reccomend highly Wonderland models.”

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Posted 6 months ago

“Paid for express Next Day delivery. Took 4 days”

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Posted 6 months ago

Apologies for the delay directly related to the bank holiday weekend Graham.

Posted 6 months ago

“Really fast delivery, everything came packaged securely and the packs were super lucky 😂”

Wonderland Models 5 star review on 28th August 2025

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Posted 6 months ago

“Excellent service and very competitive prices”

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Posted 6 months ago

“Both items well packaged. Slight snag they sent an F4U corsair rather than the Red tail P51 on the order sheet. It's OK thogh I just wanted one of these types to try. Might need to give MH and MU some aircraft recognitipn lessons”

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Posted 6 months ago

“Good price, good and accurate communication, and very quick delivery - all good.”

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Posted 6 months ago

“Excellent service as always from Wonderland models. Model was really well packaged and no damage to the box.”

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Posted 6 months ago

“I always look for Wonderland models when I am after specific models and paints, I love dealing with them as I always get a good deal, excellent online communication and quick delivery!”

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Posted 6 months ago

“The service & delivery of the item ordered was examplery, delivered in 3 days of ordering. I do think a 410 x 200 x 75 mm cardboard box for a single pack of Evergreen strips was excessive.”

Wonderland Models 5 star review on 25th August 2025

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Posted 6 months ago

Wonderland Models is rated 4.9 based on 6,404 reviews