Wonderland Models Reviews

Name: Wonderland Models
Rating: 4.85

4.9 Rating 3,736 Reviews

96 %

of reviewers recommend Wonderland Models

4.9

Based on 3,736 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Wonderland Models 5 star review on 26th April 2024

Wonderland Models 5 star review on 15th March 2024

Alexander French

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Even though the product I bought was out for stock I was well informed and as soon as it was back in stock it was delivered well done Guys”

Helpful Report

Posted 2 weeks ago

“Prompt attention to order.”

Helpful Report

Posted 2 weeks ago

“Excellent service, quick delivery. They even added some bits to an existing delivery that i had forgotten to order AND changed delivery address with courier last minute.”

Helpful Report

Posted 2 weeks ago

“Fast, efficient service.”

Helpful Report

Posted 2 weeks ago

“My model had to be delivered in parts. This relates to the model that I had preordered . I received ongoing updates about the status of my order even when the Supplier has delayed the launch. Extremely good and and professional care.”

Helpful Report

Posted 2 weeks ago

“Great service And Item”

Helpful Report

Posted 2 weeks ago

“Execllent service. Very helpful,freindly and polite staff. My query was dealt with calmy and professionaly.”

Helpful Report

Posted 2 weeks ago

“Fast and efficient service, would use again.”

Helpful Report

Posted 2 weeks ago

“Promptly picked and dispatched, very satisfied.”

Helpful Report

Posted 2 weeks ago

“Once again, great service, would not consider any other model shop other than Wonderland. Many thanks”

Helpful Report

Posted 2 weeks ago

“Fast and reliable service,”

Helpful Report

Posted 2 weeks ago

“Excellent service could not fault it”

Helpful Report

Posted 2 weeks ago

“As always top quality service and items speedily despatched”

Helpful Report

Posted 2 weeks ago

“Very prompt delivery”

Helpful Report

Posted 2 weeks ago

“I must complement Wonderland Models on there wonderful service, nothing seems to much trouble for them so I would recommend them whole heartedly in everything they do for us customers!”

Helpful Report

Posted 2 weeks ago

“I ordered 2 Schleich figures for my little boy, one I’ve been after for a while and couldn’t find in stock anywhere, until I came across this site. Fast delivery, order arrive next day, perfectly packaged and perfect condition. Highly recommend and will definitely be back for more figures especially as you included the Schleich catalog…he’s already decided on what he wants next :)”

Helpful Report

Posted 2 weeks ago

“Very helpful staff and also fast delivery.”

Helpful Report

Posted 2 weeks ago

“I recently purchased and received an expensive kit; the Trumpeter 1:200 Titanic, from Wonderland Models. The shopping experience was straight forward if not totally happy. The website is good if not faultless, and of course it helped knowing specifically what I was intent on purchasing. The price was slightly more enticing than any competitor (I shopped around), and that was the icing on the cake. I paid for "next day delivery", and while not exactly next day I had the kit within two days which was very acceptable. The only thing that took the shine off a little was my belated wish to purchase three rattle cans of paint. I attempted this purchase within the same shopping session, but admittedly after having completed the Titanic purchase. I was miffed to say the least at being quoted an additional carriage charge even more than the initial carriage chage. I declined.”

Helpful Report

Posted 2 weeks ago

“My order was easy to place, It arrived in a timely manner by courier. I have shopped with Wonderland for several years since I was unable to drive to Edinburgh. I have always received excellent service and if I ring for advice on a product the staff are knowledgeable and always very friendly. Thank You Wonderland Models.”

Helpful Report

Posted 2 weeks ago

“Extremely helpful, efficient and friendly service. Nothing is too much trouble.”

Helpful Report

Posted 2 weeks ago

Wonderland Models is rated 4.9 based on 3,736 reviews