Wonderland Models Reviews

Name: Wonderland Models
Rating: 4.85

4.9 Rating 5,245 Reviews

97 %

of reviewers recommend Wonderland Models

4.9

Based on 5,245 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Wonderland Models 5 star review on 12th April 2025

110

Anonymous

Anonymous // 01/01/2019

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“Excellent service, great selection, great place. If you If you’re looking for anything models, look no further.”

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Posted 3 weeks ago

“My order got here so quickly, considering the distance/time ordered, items I've ordered from my own county have taken days. Great service. Product is great it took me a few hours to assemble and works great. Have and will buy from them again and have already recommended to others.”

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Posted 3 weeks ago

“I recently ordered some specialist fine drill bits. I paid extra for a "next day" delivery. After 3 days of waiting I called Wonderland Models to be told, some of the bits were not in stock and would be in tomorrow. There was nothing showing to tell me they were out of stock. The assistant didnt seem bothered that id paid extra for a 24hr delivery but he did say i would get theextra delivery charge refunded (£3). I still had to pay std delivery even though the drill bits eventually arrived almost a week after id ordered them. Had i haveknown they were put of stock when i ordered, id have gone elsewhere! Shocking service and no appology or even a "free" delivery as a gesture of goodwill. I used Wonderland Models to keep a small business "going" as opposed to the big boys such as Amazon...maybe i will revert to Amazon and be gauranteed a next day deli ery next time?”

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Posted 3 weeks ago

Ashley, Sorry to hear of the issues with this order. We try to keep customers informed of the progess of their orders, in particular when there are any problems or delay. We should have contacted you to discuss the delay to your order and I want to apologies for our failure to do so.

Posted 3 weeks ago

“Very pleased with the servic and fast delivery.”

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Posted 3 weeks ago

“Brilliant Brilliant Brilliant these guys and lasses stock every thing you need and a lovely site to use highly recommended”

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Posted 3 weeks ago

“Easy to purchase, quick to post, reasonably packaged, though corners of box did get damaged, postage was a hearty amount with only one option (next day delivery) bit still pleased :)”

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Posted 3 weeks ago

“Great service.”

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Posted 3 weeks ago

“Absolutely outstanding service from Wonderland Models. My son recently bought me the Revell 007 Moonraker model kit which comes with a few paints but not all needed. I found Wonderland via a Google search and attempted to find the paints I needed. It was easy to navigate the website and find the seven paints I needed. However more impressive was the customer service. I ordered the paints on a Saturday morning. They were delivered the next day on a Sunday! Plenty of communiaction throughout and extremely well packaged. Outstanding service and highly recommended.”

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Posted 3 weeks ago

“Ordered paints online and arrived well before the estimated time very reliable service.”

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Posted 3 weeks ago

“Great service.”

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Posted 3 weeks ago

“Exceptional service. Ordered on a Saturday and received on a Sunday afternoon. The products were well packaged, of great quality and as demonstrated - exceptionally fast. My order was extensive but picked and delivered with zero issues. Well done Wonderland Models”

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Posted 3 weeks ago

“Excellent service. Order placed in the evening, goods arrived next day. It doesn’t get better than that Thanks”

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Posted 3 weeks ago

“Really nice shop and service. Delivery was so smooth. However, the toy rifle broke on day two. I blame manufacturing of the toy and would avoid this brand in future.”

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Posted 3 weeks ago

“Good service and good stock”

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Posted 3 weeks ago

“Excellent service! Have shopped with Wonderland for many years, both on line and in store. Proper old fashioned service in both cases.”

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Posted 3 weeks ago

“Product arrived quickly and as ordered. Securely delivered. A large range of Hat figures too.”

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Posted 3 weeks ago

“Service cannot be faulted in any way at all.”

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Posted 3 weeks ago

“I love these models. I am a senoir model maker and they help me to concentrate and eexercise my stiff fingers.”

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Posted 4 weeks ago

“Thunderbird 2 is stunning, the colour is perfect, it all articulates well and loads and unloads Thunderbird 4 with ease. Great box with details of the craft. Fast delivery and securely packaged.”

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Posted 4 weeks ago

“The Corgi Thunderbird 2, perfect model, takes me right back to my childhood.”

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Posted 4 weeks ago

Wonderland Models is rated 4.9 based on 5,245 reviews