Wonderland Models Reviews

Name: Wonderland Models
Rating: 4.85

4.9 Rating 5,761 Reviews

96 %

of reviewers recommend Wonderland Models

4.9

Based on 5,761 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Wonderland Models 5 star review on 30th August 2025

Gareth Wilson-Turner

Wonderland Models 5 star review on 23rd June 2025

Wayne Kille

Wonderland Models 5 star review on 12th May 2025

Andrew Broom

Wonderland Models 5 star review on 12th April 2025

Lesley McGregor

Wonderland Models 5 star review on 24th March 2025

Ian Divine

115

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Item still not received - I ordered on Saturday and paid what I would consider a large amount to get the item delivered on time before a family birthday. The last message from yourselves said I would get a tracking number - I am still waiting for it. So disappointed.”

Helpful Report

Posted 1 week ago

Thank you for your review. This order is being delivered to Northern Ireland which is listed as a two working day service so it is due to be delivered tomorrow. Your tracking number was sent by email on Saturday, if it is not in your inbox please check your spam folder or email mailorder@wonderlandmodels.com and we will be happy to assist.

Posted 1 week ago

“I buy quite a lot of presents for my grandchildren and it’s always a competitive price and prompt delivery. I would highly recommend”

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Posted 1 week ago

“Great service. The paint arrived within a couple of days. The box was a bit big for a jar of paint, though! Many thanks. WIll use you again!”

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Posted 1 week ago

“Thanks for helping me out so quickly and proactively after I had ordered incompatible items.”

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Posted 1 week ago

“Customer service has been very good. Paul kept me informed about my order , very satisfied.”

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Posted 1 week ago

“A brilliant service once you get the payment system to work, very fast turnaround. Will definitely be buying again”

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Posted 1 week ago

“Lovely piece of kit, delivered promptly and with no hassle...what's not to like. A++”

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Posted 1 week ago

“Used several times now and each time the service has been excellent. Good online experience when ordering, carefully packed with quick on time delivery. Also kept updated at every stage of purchase. Would highly recommend.”

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Posted 2 weeks ago

“Wonderland Models are my go to place for any modelling items that I cannot get in local shops. The are responsive to email enquiries and let me know if there is a delay. Orders are progressed quickly and arrive well packaged.”

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Posted 2 weeks ago

“Response to order was immediate and delivery was quick and precise. Thank you”

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Posted 2 weeks ago

“No sonner I found this item I knew it would be useful for me, so I clicked and with out any hassle it was ordered. I was kept informed all the way through the transaction.”

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Posted 2 weeks ago

“The soldiers were great quality. The delivery was prompt aswell”

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Posted 2 weeks ago

“Perfect communication and quick delivery. Experienced a short delay due to a backordered item but I was kept fully informed and updated. Would 100% recommend and I won't be going anywhere else for my models.”

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Posted 2 weeks ago

“Superb in all aspects: from range of products, their cost, to speedy, efficient delivery. Very satisfied and happy to recommend them highly.”

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Posted 2 weeks ago

“Great service,swift and well packaged delivery”

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Posted 2 weeks ago

“Once again exceptional service and delivered on time . Very well packaged and looking forward to making the new model i received. The web site is easy to use and has an excellent choice. Great seller highly recommend.”

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Posted 2 weeks ago

“Although my initial dealings with Wonderland were very, DPD did not deliver the goods but claimed that they had.”

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Posted 2 weeks ago

“Wonderful Wonderland service again. 24 hours from order to deliver 240 miles away from Edinburgh. Ordered the Revell 1/32 Tornado GR1 "Gulf War" model which was an AMAZING price. Really well protectively packaged for the transportation. Would recommend and will use again as service has been great on prvious occasions.”

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Posted 2 weeks ago

“Great company easy ordering and fast delivery all round 10 out of 10”

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Posted 2 weeks ago

“Fantastic service. The model kit arrived the following day after ordering with standard delivery selected. Highly recommend.”

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Posted 2 weeks ago

Wonderland Models is rated 4.9 based on 5,761 reviews