Wonderland Models Reviews

Name: Wonderland Models
Rating: 4.85

4.9 Rating 6,495 Reviews

96 %

of reviewers recommend Wonderland Models

4.9

Based on 6,495 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Wonderland Models 5 star review on 21st December 2025

118

Anonymous

Anonymous // 01/01/2019

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“first time customer,needing to replenish my tamiya paints. Good easy to use website, nice range of products available. Had double ordered something on the order and received a phone call checking order was correct,which was appreciated. Will order from them again, thank you.”

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Posted 2 weeks ago

“Superb, accurate and fat service ad always”

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Posted 2 weeks ago

“Delivery of my order was prompt and an error was quickly and efficiently rectified to my complete satisfaction. I would certainly use them again and recommend them to others. Alan James”

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Posted 2 weeks ago

“This is the first time I have used Wonderland Models. I will be using them again. Easy ordering and fast delivery. The order arrived complete, with no fuss. Just as I would expect. Thank you.”

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Posted 2 weeks ago

“Very fast efficient next day service. Plenty of notification ref order and delivery progress. Very happy.”

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Posted 2 weeks ago

“Highly highly recommended seller,fantastic communication,spot on delivery…all amazing”

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Posted 2 weeks ago

“Great on line service, and quality models.”

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Posted 2 weeks ago

“Fantastic purchase very happy with service and truck..cant wait to buy more 😀 😊”

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Posted 2 weeks ago

“Once again, your service was great. I ordered on Sunday evening and got it delivered Tuesday lunchtime.”

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Posted 2 weeks ago

“It's not your company as such but 1 star is all the service demands. I went with yourselves over Amazon, even though you were a few pence more expensive - Mr Bezos has enough money but, if I'd have seen you used DPD I wouldn't have bothered. Firstly, they don't deliver to you, you need to go to the post office which is not too far away admittedly but you invariably have to wait in a queue and secondly they are pants! The order was supposed to arrive yesterday but it was delayed with no reason given, it was then scheduled to arrive today but it hasn't, with not even a notification that it was going to be delayed. I've had lots of problems with DPD in the past loosing items, poor communications etc and I don't think I will be shopping with you in the future because of them. It's a shame as you seem to have a lot of really inteesting stuff.”

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Posted 2 weeks ago

Thank you for your review and we are sorry you have had a negative experience with DPD. By default they will deliver parcels to the delivery address the customer supplies, but they do provide a variety of delivery options for the recipient to choose from if that is more convenient, including having it delivered to a local pickup shop. Full tracking details are emailed when the parcel is collected along with a text message if a mobile phone number is supplied.

Posted 2 weeks ago

“Good communication between purchase and final delivery of product. Item arrived ahead of time and within the schedule stated by the delivery company. Item well packed and secure.”

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Posted 2 weeks ago

“Great e mail communiction.”

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Posted 2 weeks ago

“pleasant service”

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Posted 2 weeks ago

“excellent service no issues from delivary”

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Posted 3 weeks ago

“The model is very well made and the box displays the finished model well. Came well packaged and was on time.”

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Posted 3 weeks ago

“This shop had a paint id been looking to get for so.etime but others had been constantly sold out so thought id give them a try so ordered sum. Others too they had all in stock were shipped packed excellently with super fast delivery I would definitely recommend a d have saved there Web Address to use again in future thank you all at wonderland models 🙂”

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Posted 3 weeks ago

“Love the shop and always swing by whenever I’m in Edinburgh. Online service is quick, with a rapid dispatch. Brilliant all round!”

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Posted 3 weeks ago

“Very good quality products. Impressive range of products. Excellent customer service and communication.”

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Posted 3 weeks ago

“Excellent service, fast and well packed, same price as amazon, would always use again and keep business like that 👍”

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Posted 3 weeks ago

“Wonderland Models is a great company, good products, good service, would recommend to other modellers.”

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Posted 3 weeks ago

Wonderland Models is rated 4.9 based on 6,495 reviews