Wonderland Models Reviews

Name: Wonderland Models
Rating: 4.85

4.9 Rating 6,158 Reviews

97 %

of reviewers recommend Wonderland Models

4.9

Based on 6,158 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Wonderland Models 5 star review on 21st December 2025

118

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Couldn't quite believe how fast it was delivered, so pleased with the service. Prefer to buy froim samll retailers, even more so when they're 10x better than the big guys. Amazing!”

Helpful Report

Posted 3 weeks ago

“excelleny delivery response. Item received almost by return.”

Helpful Report

Posted 3 weeks ago

“Honestly, excellent service. The site was easy to navigate. Price was competitive. Delivery time & quality was outstanding.”

Helpful Report

Posted 3 weeks ago

“very fast delivery, item well packed, very happy, thanks”

Helpful Report

Posted 3 weeks ago

“Good honest people, everything was as expected, even called ahead of deliver to ensure we had ordered the correct items, with the sixe difference, thanks again.”

Helpful Report

Posted 3 weeks ago

“I made an online order and the problems with the order mainly due to my mistakes were dealt with swiftly and efficiently. First class service. I would certainly use this firm again.”

Helpful Report

Posted 3 weeks ago

“Great communication. Arrived quickly and so well wrapped. Thank you.”

Helpful Report

Posted 3 weeks ago

“Excellent customer service from this company . I was very worried about getting the truck on time as they were out of stock at the time and had to preorder. But you give me estimated dates and you were spot on . Thank you. I will definitely use. This company again and recommend you . Kind regards Pauline Charlton”

Helpful Report

Posted 3 weeks ago

“Outstanding customer service. Helped correct an ordering mistake effortlessly. Highly recommended!”

Helpful Report

Posted 3 weeks ago

“Great little shop, I ordered several trees for my Lemax Christmas display in various sizes and shapes, they came in a box with bubble wrap, I was able to dry brush acrylic paint to look like snow, they are the best trees I’ve found!”

Helpful Report

Posted 3 weeks ago

“Product exactly as described. Arrived on time and securely packaged. Very happy with purchase. Finances willing will be buying from Wonderland models again.”

Helpful Report

Posted 3 weeks ago

“Excellent service, very swift. Great communication, item exactly as described, arrived carefully packaged. Highly recommend buying from this shop!”

Helpful Report

Posted 3 weeks ago

“Excellent products and service. Will use again.”

Helpful Report

Posted 3 weeks ago

“As usual, very good service and excellent communication, what else can you say!”

Helpful Report

Posted 3 weeks ago

“Thank you for your excellent service and getting my model ready for shipment. Arrived promptly and well packaged. Thank you again, a really good and well run business from a very knowledgeable group of guys, friendly and always wanting to help and pass on their extensive knowledge and expertise. Have shopped with you from your humble beginnings in Rose Street and you are my first point of call, when buying a model or stocking up on modelling accessories. Keep up thee good work and Merry Christmas and a good 2026. Regards and all the best Ian Divine.”

Wonderland Models 5 star review on 17th December 2025

Helpful Report

Posted 3 weeks ago

“Amazing selection and knowledgeable and helpful staff.”

Helpful Report

Posted 3 weeks ago

“Very good and well made”

Helpful Report

Posted 3 weeks ago

“Allways very good service”

Helpful Report

Posted 3 weeks ago

“The paints arrived 1 or 2 days earlier than expected with sensible and secure packaging.”

Helpful Report

Posted 3 weeks ago

“Very happy with purchase”

Helpful Report

Posted 3 weeks ago

Wonderland Models is rated 4.9 based on 6,158 reviews