Wonderland Models Reviews

Name: Wonderland Models
Rating: 4.85

4.9 Rating 5,388 Reviews

97 %

of reviewers recommend Wonderland Models

4.9

Based on 5,388 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Wonderland Models 5 star review on 12th May 2025

Andrew Broom

Wonderland Models 5 star review on 12th April 2025

Lesley McGregor

Wonderland Models 5 star review on 24th March 2025

Ian Divine

Wonderland Models 5 star review on 23rd March 2025

Steve Glasper

113

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service, my only complaint would be with the carrier the package was ripped open and even the box of the kit was damaged and crushed. Thankfully the contents were intact.”

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Posted 1 week ago

“Always great service from the Wonderland team, great selection of models and accessories. Any issues or enquiries get a rapid response.”

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Posted 1 week ago

“Great price and speedy deliver”

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Posted 1 week ago

“Have used for many years and never had a problem. Would highly recommend.”

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Posted 1 week ago

“All ways a pleasure to deal with Wonderland Models always easy to deal with And always good service , would highly recommend.”

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Posted 1 week ago

“as always great service fast delivery , very happy customer”

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Posted 1 week ago

“W have been using Wonderland Models after coming across their stand at the ling gone Air Fetes at RAF Mildenhall in the early 1990’s and have been to their Edinburgh shop a few times since then - so do you think I like them make up your own mind!”

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Posted 1 week ago

“All delivered very quickly. Will use them again.”

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Posted 1 week ago

“Great communication even after hours plus order was sent lightening quick ⭐️⭐️⭐️⭐️⭐️”

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Posted 1 week ago

“Excellent service, prompt delivery as I live in the south of England”

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Posted 1 week ago

“we purchased some cap guns for our boys and the quality is excellent - just what you'd expect from a proper company delivered promptly, sensibly priced”

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Posted 2 weeks ago

“I have bought models and paints, etc. from Wonderland Models for several years all on line I am afraid( model shops are a dying breed) courtesy and service are their catch words, they are the best, goods are always well packed so no damage they are the best I have said that before but it cannot be said enough, thank you for your service and attention to detail, my last purchase was an Audi A4 Quattro added paint but no the correct type, got a call asking about the paint and this was corrected not a normal thing but much appreciated and above service, thank you so much the best.”

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Posted 2 weeks ago

“Wonderland Models have everything and its often cheaper than Amazon. I have twice used the ecomony delivery option and its taken far less time to arrive than stated, brilliant! I just wish I lived closer to Edinburgh so I could wander through their Aladdin's cave of a shop more often.”

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Posted 2 weeks ago

“As usual all items purchased arrived quickly,well packaged,were as described and at a good price, great selection of models and modelling tools”

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Posted 2 weeks ago

“Brilliant models and fantastic customer service. Thank you”

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Posted 2 weeks ago

“Staff very helpful over the phone this first time i used wonderland models to order parts and will definately use them again! Thankyou.”

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Posted 2 weeks ago

“Great prices for the Papo Knights. Really exceptional service and speedy delivery. Happy Customer.”

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Posted 2 weeks ago

“I have used wonderland models for quite a few years and found thier service excellent”

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Posted 2 weeks ago

“Good quality 👌 Very much honest customer service as well. Fast and quick dispatch”

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Posted 2 weeks ago

“Excellent quick service”

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Posted 2 weeks ago

Wonderland Models is rated 4.9 based on 5,388 reviews