Wonderland Models Reviews

Name: Wonderland Models
Rating: 4.85

4.9 Rating 6,152 Reviews

97 %

of reviewers recommend Wonderland Models

4.9

Based on 6,152 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Wonderland Models 5 star review on 21st December 2025

118

Anonymous

Anonymous // 01/01/2019

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“Great communication. Arrived quickly and so well wrapped. Thank you.”

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Posted 1 week ago

“Excellent customer service from this company . I was very worried about getting the truck on time as they were out of stock at the time and had to preorder. But you give me estimated dates and you were spot on . Thank you. I will definitely use. This company again and recommend you . Kind regards Pauline Charlton”

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Posted 1 week ago

“Outstanding customer service. Helped correct an ordering mistake effortlessly. Highly recommended!”

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Posted 1 week ago

“Great little shop, I ordered several trees for my Lemax Christmas display in various sizes and shapes, they came in a box with bubble wrap, I was able to dry brush acrylic paint to look like snow, they are the best trees I’ve found!”

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Posted 1 week ago

“Product exactly as described. Arrived on time and securely packaged. Very happy with purchase. Finances willing will be buying from Wonderland models again.”

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Posted 1 week ago

“Excellent service, very swift. Great communication, item exactly as described, arrived carefully packaged. Highly recommend buying from this shop!”

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Posted 1 week ago

“Excellent products and service. Will use again.”

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Posted 1 week ago

“As usual, very good service and excellent communication, what else can you say!”

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Posted 1 week ago

“Thank you for your excellent service and getting my model ready for shipment. Arrived promptly and well packaged. Thank you again, a really good and well run business from a very knowledgeable group of guys, friendly and always wanting to help and pass on their extensive knowledge and expertise. Have shopped with you from your humble beginnings in Rose Street and you are my first point of call, when buying a model or stocking up on modelling accessories. Keep up thee good work and Merry Christmas and a good 2026. Regards and all the best Ian Divine.”

Wonderland Models 5 star review on 17th December 2025

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Posted 1 week ago

“Amazing selection and knowledgeable and helpful staff.”

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Posted 1 week ago

“Very good and well made”

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Posted 1 week ago

“Allways very good service”

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Posted 1 week ago

“The paints arrived 1 or 2 days earlier than expected with sensible and secure packaging.”

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Posted 1 week ago

“Very happy with purchase”

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Posted 1 week ago

“well packaged item, very happy prompt dekivery”

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Posted 1 week ago

“I ordered 18 items and not only were they all in stock, they arrived 2 days later. Ordering was clear and unambiguous and I was kept fully informed throughout as to the status of my order. Highly recommended.”

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Posted 1 week ago

“Fast delivery. Items well packaged. Thank you. x”

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Posted 1 week ago

“always great serive and a good price”

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Posted 1 week ago

“My first time purchasing from Wonderland Models. My grandson loves aircraft models and acrylic paints so I ordered the items online. Excellent website, easy to navigate, extensive selection to choose from. Customer service was brilliant, quick response time. Express delivery and products arrived on time, well packaged. My grandson will be delighted. Would highly recommend. Thank you.”

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Posted 1 week ago

“Great service, speedy delivery and fantastic price. Very happy with purchase.”

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Posted 1 week ago

Wonderland Models is rated 4.9 based on 6,152 reviews