Wonderland Models Reviews

Name: Wonderland Models
Rating: 4.85

4.9 Rating 6,372 Reviews

96 %

of reviewers recommend Wonderland Models

4.9

Based on 6,372 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Wonderland Models 5 star review on 21st December 2025

118

Anonymous

Anonymous // 01/01/2019

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“What a superb shop!! Order placed in the afternoon product delivered next day the week before Christmas plus great product at a good price. I will use this shop again”

Helpful Report

Posted 1 month ago

“Easy ordering, order arrived quickly and well packaged.”

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Posted 1 month ago

“Absolutely brilliant service! I ordered some batteries that then went out of stock, the gentleman scoured the internet to get me them as his normal stockist didn’t have any either! All already very quickly and the product is amazing. Thank you for your help.”

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Posted 1 month ago

“Brilliant. Promotion service and quality products for a good price.”

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Posted 1 month ago

“excellent service”

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Posted 1 month ago

“Although the item was initially out of stock, I received a phonecall saying that one had come in so it was sent the next day. Great service. The model arrived promptly and well packaged.”

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Posted 1 month ago

“Loads of rc models no one else has”

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Posted 1 month ago

“Ordered 2 models Friday, delivered Monday, excellent service on my first ever order.”

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Posted 1 month ago

“Ordered a kit during the busy Christmas period. Unfortunately stock levels were not as indicated and it had to be ordered . Which was done and delivered me in very quick time. Communication was very good. Excellent service .”

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Posted 1 month ago

“Items as expected, delivered quickly”

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Posted 1 month ago

“My Partner was delighted with his RC Excavator and Lorry. Couldn’t recommend Wonderland more, I ordered on 23/12 and item arrived so quickly (even when there were days of no mail over Christmas)! Thanks again, will be ordering more :)”

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Posted 1 month ago

“Excellent service, I made a last minute purchase of some cap gun caps before Christmas and I selected the fastest delivery which arrived the next day which was well in time for Christmas. Thank you I’ll be using you in the future.”

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Posted 1 month ago

“Order was well packaged and care for, and when one of the many parts I ordered was accidentally labelled as in stock was refunded to me due to it actually being out of stock. So I couldn’t really complain because I got my money back without an issue and they were very easy to communicate with. Definitely would consider shopping with them again online if I need parts for my rc cars.”

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Posted 1 month ago

“Straightforward online click and collect. Shop is an Aladdin's Cave for Model Fans of all ages.”

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Posted 1 month ago

“Brilliant service. Model kit purchased as a gift and it was delivered the next day. Recipient was very happy and I'd definitely shop here again. Thank you!”

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Posted 1 month ago

“I found them very good when you ordered modal but when they are out of the modal they can be a bit late in deliverey”

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Posted 1 month ago

“First time purchasing from Wonderland Models. Found the whole process to be simple, and was kept informed at each stage of the order and delivery”

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Posted 1 month ago

“Prompt efficient service at an amazing price! Thank You”

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Posted 1 month ago

“Figure sent to the wrong address photo of the parcel at wrong address verified by wonderland models on Google maps numerous emails and phone calls lf I don't receive a claim form from delivery company of which I haven't then tough luck three weeks of hassel one lost christmass present and lesson learned never again shame on you”

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Posted 1 month ago

Although DPD delivered the vast majority of parcels correctly before Christmas, there is the occasional one that will go awry and we take all such cases seriously. DPD are investigating and you will not be left out of pocket at the end of the process. Sorry for the inconvenience this has caused you.

Posted 1 month ago

“Great company, always have competitive prices and the staff is very helpful.”

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Posted 1 month ago

Wonderland Models is rated 4.9 based on 6,372 reviews