Wonderland Models Reviews

Name: Wonderland Models
Rating: 4.85

4.9 Rating 6,667 Reviews

96 %

of reviewers recommend Wonderland Models

4.9

Based on 6,667 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Wonderland Models 5 star review on 21st December 2025

118

Anonymous

Anonymous // 01/01/2019

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“An Aladdin's cave of everything a modeller or wargamer could ever want. The staff are fantastic and there's nothing they don't know. Over the years I've bought a number of items from them in person and online, and have had a consistency great experience each time. Prices are really good too!”

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Posted 2 months ago

“Great service”

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Posted 2 months ago

“Quality kit and really good communication.”

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Posted 2 months ago

“Website easy to use, had all the Revell Aqua paint I wanted, quick purchase and checkout with good delivery time, thanks”

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Posted 2 months ago

“Great customer service. Very helpful advice on choosing products online. Prompt delivery. Would definitley recommend.”

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Posted 2 months ago

“Absolutely perfect in every way.”

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Posted 2 months ago

“Brilliant service, as usual. Ordered Saturday night, and it arrived Monday morning What more could you ask?”

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Posted 2 months ago

“great service, order arrived within 24 hours”

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Posted 3 months ago

“Excellent rapid service. Whether visiting the shop and personal interaction or dealing via e-mail and the website for ordering modelling 'stuff' the response is always positive friendly and supportive.”

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Posted 3 months ago

“Great team to deal with, very pleased with their high standard of service. Also my go to model store!!”

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Posted 3 months ago

“Fantastic products and lovely customer service, will return again and again.”

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Posted 3 months ago

“Great service and i was kept upto date about my order as one item was out of stock. It was still a very speedy service and i had my order within a week. Thank you”

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Posted 3 months ago

“thanks, finel service”

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Posted 3 months ago

“what can i say great service and great products thank you so much”

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Posted 3 months ago

“Model was ordered and Wonderland processed the order, dispatched it through Dpd who delivered it after communicating to let me know when. Although I haven’t made the model yet I have been nothing but impressed by the quality of service from start to finish. Definitely would order through Wonderland again. The DPD driver ‘Prince’ was also polite and professional.”

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Posted 3 months ago

“Excellent service, speedy delivery, good prices.”

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Posted 3 months ago

“My grandson wanted a snail and I looked everywhere. Very pleased when I found Wonderland Models. Great delivery, well packaged and so realistic. My grandson will be delighted THANK YOU”

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Posted 3 months ago

“Modest purchase of styrene strips which I cut into bricks/stones in order to make model railway buildings. I found this supplier offered very good value for money and the speed of delivery was impressive.”

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Posted 3 months ago

“I payed for "overnight delivery" on my first order, when it didn't arrive, I was told that I'd placed it too late in the day to qualify, fair enough! but no refund. My second order I was told was out of stock, so had to wait again, so I placed another order: this failed as DPD wouldn't leave it despite there being an A4 size notice saying "All deliveries to be left in the portch", DPD sent a text with a long URL on it which since I do not possess a smart phone, made little sense to me, then repeated the proceedure 3 days later. My latest order, sent at 9am to get the "overnight delivery" resulted in an e-mail stating that one model was out of stock (at the time of writing) shows "in stock" on the web site and the order: 1x 1:72 chinook @£33.99, 1x 1:72 vulcan @ £74.99, 4x humbrol enamels @ £2.89, 2x Revell enamels @ £2.99 and 2x Tamiya enamels @ £2.25,totalling £131.02 + £7.99 shipping, So the whole order would be delayed for about a week. How do you imagine I'm feeling?”

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Posted 3 months ago

“Good to do business”

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Posted 3 months ago

Wonderland Models is rated 4.9 based on 6,667 reviews