Williamson's My Florist Reviews

4.8 Rating 4,859 Reviews
95 %
of reviewers recommend Williamson's My Florist
4.8
Based on 4,859 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Williamson\'s My Florist Reviews

About Williamson's My Florist:

Williamson’s My Florist established in 1935, an award-winning 4th generation family florist and garden centre business. Sourcing and selecting the freshest flowers from around the world for you our valued customer. Williamson’s My Florist offer next and same day flower delivery UK wide so if you are celebrating a birthday anniversary or just because Williamsons My Florist are on hand ready to help. Send your thoughts and emotions through hand crafted fresh floral designs is simple, Trust Williamsons My Florist to hand deliver. “Delivered by hand straight to the heart“.

Visit Website

Phone:

01506811433

Email:

williamsons@myflorist.co.uk

Location:

Beechwood Nurseries,
Beechwood Nurseries
Uphall
EH52 6PA

They couldn't supply the ordered tree so it's hard to leave a good review. Disappointing.
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Posted 2 years ago
I ordered flowers to be delivered to friends and explained that there was a security entrance to their house. I left a phone number for the delivery driver to contact them to gain entry. The flowers were left with neighbours at a time when our friends were at home. So I am very disappointed with Williamson’s service.
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Posted 2 years ago
Totally unimpressed
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Posted 2 years ago
Very poor Used on three occasions recently and never again Paid £60 For one bouquet last week for mrs and the one I’ve just bought from Morrison’s would beat it in quality Surely one bouquet shouldnt be half the price of the other
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Posted 2 years ago
I was very disappointed with the flowers which were delivered. I have used Williamson once online and a couple of times instore at the Livingston garden centre, and the quality has been great. This time the flowers were very poor value for money. Perhaps it's because I selected the "no lillies" option and these were removed, but that made the bouquet very small. I don't think anything was added instead of the lillies which would have been a fairer thing to do. It certainly was not clear that selecting that option would result in bouquet which was very small. I would appreciate this being reviewed and made clear on the website and also would ask that something is done to make up for the poor standard on this occassion.
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Posted 2 years ago
They aren't even here
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Posted 2 years ago
For our 50th wedding anniversary my wife received courier delivered flowers from Hampshire, Bristol, Edinburgh and also your offering, Being disappointed with your content I discreetly checked with other senders how much they paid excluding delivery charges and found my payment amount to be in line with theirs. Your content was rubbish in comparison being in the main greenery and three Easter eggs on sticks which were immediately binned. By Monday your offering was consigned to the compost bin! Being satisfied in the past I was disgusted. We will not be using you again in the future and have informed our friends.
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Posted 3 years ago
Extremely disappointed. Flowers looked tired and cheap. bouquet tiny Requested red rose separate to bouquet but just stuck in the middle Was embarrassed
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Posted 3 years ago
I was very disappointed with the flowers and today I had to bin them. Normally my flowers last 3-4 weeks as I lol after them.
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Posted 3 years ago
Really disappointed with value for money. Flowers looked nothing like picture in quantity.
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Posted 3 years ago
Poor selection of flowers, I will not purchase again.
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Posted 3 years ago
Flowers have not arrived this message is 15.30 Sunday 14 th of February 07774 946524 Neville Colegrove A very very irate customer this is absolutely appalling and to make this worse no answer from your phones absolute diabolical. Mr Colegrove
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Posted 3 years ago
We asked for sympathy flowers to be sent out to someone and we selected neutral and after speaking with a colleague on the phone we were told this would be creams and white. After seeing the flowers they were multi-coloured - pinks etc. This wasn't really appropriate for the occasion mentioned. The woman on the phone was lovely but the fact the wrong item was sent out for such a delicate matter was extremely disappointing.
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Posted 3 years ago
Ordered for same day delivery (confirmation email shows same order & delivery date being 19th Dec, flowers arrived on 21st.
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Posted 3 years ago
I ordered flowers on Saturday 29 November to be delivered on Tuesday 1 December, paying £8 for delivery. The flowers were for my stepmum’s 78th Birthday. When I rang her at 7pm on Tuesday, no flowers had arrived. I then wrote an email to which I have not received a reply. The flowers were eventually delivered at 9pm on Tuesday. I think that’s an incredibly late delivery time for birthday flowers and will not be using you again. Very disappointed that my email has had neither a reply, explanation or apology. I think the £8 delivery charge is ridiculous for such late delivery.
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Posted 3 years ago
Saturday was the day that my wedding was supposed to be but we had to cancel due to covid-19. I ordered some flowers paying the extra fast delivery service because my girlfriend was going to work at 11am. But I also explained when I made the reservation that if there was no one at home they should leave the flowers with the neighbours, which did not happen. Instead they told me I could pick it up in Livingston, which it was impossible to me, so I agree that you could bring it again on monday. The problem is that on monday I did not have any news about the flowers until 1:30pm because I called you again asking what was going on with my flowers because we were at home only until 3pm. We finally received the flowers late in the afternoon and you droped it in our neighbours house, like you should do on saturday. I am very disappointed with the service and with your behavior and I would like to receive at least the refund of the payment for fast delivery.
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Posted 3 years ago
The flowers that I ordered were not the colour that I requested. When I called to complain, as they were a golden anniversary present, I was told that the managing director would call me back. Three days later I'm still waiting on the call. Terrible service.
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Posted 3 years ago
Very disappointed with the quality of the bouquet. It only had 3 roses and 5 like big daisies. And far too much green. I wanted to see a lot more flowers and less green.
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Posted 3 years ago
I was really upset and disappointed that the flowers I ordered for the top of the coffin at my father’s funeral never arrived .
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Posted 4 years ago
Williamson's was my first choice for flower delivery to a sick friend in West Lothian. Disappointed at few flowers in the expensive bouquet. First size was £40 plus £7 delivery. Florist's choice only. A small independent local florist to me said prices if anything are slightly cheaper just now and she holds practically all her usual range and offers choice to customers. I don't think Williamson's was worth the money.
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Posted 4 years ago
Williamson's My Florist is rated 4.8 based on 4,859 reviews