I ordered flowers on Saturday 29 November to be delivered on Tuesday 1 December, paying £8 for delivery. The flowers were for my stepmum’s 78th Birthday. When I rang her at 7pm on Tuesday, no flowers had arrived. I then wrote an email to which I have not received a reply. The flowers were eventually delivered at 9pm on Tuesday. I think that’s an incredibly late delivery time for birthday flowers and will not be using you again. Very disappointed that my email has had neither a reply, explanation or apology. I think the £8 delivery charge is ridiculous for such late delivery.