Saturday was the day that my wedding was supposed to be but we had to cancel due to covid-19. I ordered some flowers paying the extra fast delivery service because my girlfriend was going to work at 11am. But I also explained when I made the reservation that if there was no one at home they should leave the flowers with the neighbours, which did not happen. Instead they told me I could pick it up in Livingston, which it was impossible to me, so I agree that you could bring it again on monday. The problem is that on monday I did not have any news about the flowers until 1:30pm because I called you again asking what was going on with my flowers because we were at home only until 3pm. We finally received the flowers late in the afternoon and you droped it in our neighbours house, like you should do on saturday. I am very disappointed with the service and with your behavior and I would like to receive at least the refund of the payment for fast delivery.