Williamson's My Florist Reviews

Name: Williamson's My Florist
Address: Beechwood Nurseries, Beechwood Nurseries, Uphall
Rating: 4.79

4.8 Rating 4,859 Reviews

95 %

of reviewers recommend Williamson's My Florist

4.8

Based on 4,859 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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About Williamson's My Florist:

Williamson’s My Florist established in 1935, an award-winning 4th generation family florist and garden centre business. Sourcing and selecting the freshest flowers from around the world for you our valued customer. Williamson’s My Florist offer next and same day flower delivery UK wide so if you are celebrating a birthday anniversary or just because Williamsons My Florist are on hand ready to help. Send your thoughts and emotions through hand crafted fresh floral designs is simple, Trust Williamsons My Florist to hand deliver. “Delivered by hand straight to the heart“.

Visit Website

Phone:

01506811433

Email:

williamsons@myflorist.co.uk

Location:

Beechwood Nurseries,
Beechwood Nurseries
Uphall
EH52 6PA

Williamson's My Florist 5 star review on 30th March 2024

225

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thank a ot for your service. All was perfect and delivery too :-) David”

Helpful Report

Posted 5 years ago

“Very disappointed at the first time using this service to send my partner an anniversary gift set of rose and chocolates. The order sent to her work was left at main reception despite instructions not to, and no chocolates were sent leaving me to phone and get them dropped off the following day.”

Helpful Report

Posted 5 years ago

$Read Williamson\'s My Florist Reviews$

Thank you for your email review and I am sorry that you were disappointed with your order. I value your opinion as to the reason for disappointment (I will forward on contact details) With these details, should you wish to place an order in the future, I will be able to personally process and add value as a way of apology and build your trust in Williamson's. Best Regards Jim Williamson

Posted 5 years ago

“My letter of complaint said it all”

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Posted 6 years ago

“I bought a orchid plan and within 5day it died very disappointed”

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Posted 6 years ago

$Read Williamson\'s My Florist Reviews$

Thank you for your valued review, and please accept my sincere apologies that you were not completely satisfied with the plant you selected at our Corstorphine store. We have a 7 guarantee for flowers and would be happy to honour this for the orchid plant. Please contact me directly (I will forward you on my contact details). Best Regards Jim Williamson

Posted 6 years ago

“I ordered 2 wreaths and was contacted by undertaker 3 hours before funeral that nothing had arrived. This caused me a great deal of distress and was far from happy to hear that they had found my order some 30 minuets later. A trauma I could have done without.”

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Posted 6 years ago

$Read Williamson\'s My Florist Reviews$

Thank you for making me aware of your experience. Our driver checks funeral times and travelling distances prior to commencing funeral delivery routes, in this instance he was aware he would be on site in Livingston 2 hours prior to the funeral time, in hind sight we should have telephoned yourself to explain his route timings rather than rely on the email ETA and email delivery confirmation. Thank you again for allowing us to review our procedures.

Posted 6 years ago

“Asked for £50 flatpack bouquet to be delivered to my uncle and aunt for wedding anniversary and specified white amaryllis , white crys blooms and yellow/gold carnations to be included. Also said there was no hurry as the anniversary date had passed . ( enough time to get these flowers in stock) . My aunt informed me 2 days later that she had received spray crys , Germini morning n her bouquet and none of the above specified flowers !!. Phoned the shop later that day and was assured that someone would be in touch with me ASAP . This did not happen , so I would say I received bad customer service from you.”

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Posted 6 years ago

$Read Williamson\'s My Florist Reviews$

Thank you for taking the time to respond with your email review, please accept my sincere apologies that you had a disappointing experience, I have had time to look at your order and this was a complete breakdown of communication on our behalf, Your response has allowed me to address and take measures to ensure a tighter grip on the likely hood of this happening in the future, as a valued customer to our family business I hope in the future you can bring yourself to use us again by contact me directly (I will forward you on my contact details) so I can process your order personally adding value as a way of apology and build your trust in Williamsons as your floral supplier. Best Regards Jim Williamson

Posted 6 years ago

Williamson's My Florist is rated 4.8 based on 4,859 reviews