Williamson's My Florist Reviews

Name: Williamson's My Florist
Address: Williamson Design Florist Limited, Beechwood Nurseries, 17 Houston Mains Holdings, Uphall, West Lothian
Rating: 4.80

4.8 Rating 5,863 Reviews

95 %

of reviewers recommend Williamson's My Florist

4.8

Based on 5,863 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

$Read Williamson\'s My Florist Reviews$

About Williamson's My Florist:

Williamson’s My Florist established in 1935, an award-winning 4th generation family florist and garden centre business. Sourcing and selecting the freshest flowers from around the world for you our valued customer. Williamson’s My Florist offer next and same day flower delivery UK wide so if you are celebrating a birthday anniversary or just because Williamsons My Florist are on hand ready to help. Send your thoughts and emotions through hand crafted fresh floral designs is simple, Trust Williamsons My Florist to hand deliver. “Delivered by hand straight to the heart“.

Visit Website

Phone:

01506811433

Email:

jim@myflorist.co.uk

Location:

Williamson Design Florist Limited, Beechwood Nurseries, 17 Houston Mains Holdings, Uphall
West Lothian
EH526PA

Williamson's My Florist 5 star review on 17th February 2026

283

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I placed an order by phone with your Edinburgh corstorphine branch at 12.15 as I couldn't access the webpage. I was to,d my order would be delivered later that afternoon. The flowers were delivered just before 1.00 pm. Fantastic service. This isn't the first time that I've ordered and the order has been delivered well before the estimated time given. Thanks”

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Posted 8 years ago

“Very friendly, helpful assistant when I rang”

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Posted 8 years ago

“Very efficient service and staff were courteous and helpful. I had wanted a Christmas display in China/ ceramic pot but no pots were available. I chose a display in a basket instead and my recipient was very pleased.”

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Posted 8 years ago

“Delivery was on time and what we asked for”

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Posted 8 years ago

“Fantastic service, arrived when they said they would and the flowers lasted two weeks or more.”

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Posted 8 years ago

“Easy online ordering and beautiful flowers”

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Posted 8 years ago

“very nice staff, when you phone them, easy website when you want to order online,”

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Posted 8 years ago

“Online order- easy to use clearly worded. Placed order at 9pm and flowers deliver before 12 pm next day using standard service”

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Posted 8 years ago

“My flowers were presented well, had a lovely aroma from them.They lasted well and were very much admired by relatives and friends.”

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Posted 8 years ago

“The flowers are delivered on time service is good”

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Posted 8 years ago

“Flower arrangements are always beautiful and abundant. My last order was disappointing because it was very small and I had upsized. Upon being called, Williamson’s quickly rectified the problem.”

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Posted 8 years ago

“Lovely experience from start to finish. Angela who took my call was extremely helpful and efficient. My friends were delighted with the choice that Angela had recommended so this will be my first choice for future occasions I require to send flowers. Quality flowers at an appropriate price. Thank you.”

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Posted 8 years ago

“The flowers were delivered quickly and I was kept informed of delivery status.”

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Posted 8 years ago

“The flowers my sister's and friends received , where very happy with them , and lasted at least 3 weeks .”

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Posted 8 years ago

“I felt they were not value for money”

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Posted 8 years ago

$Read Williamson\'s My Florist Reviews$

Thank you for your email review, please accept my sincere apologies that you felt your last order was not value for money, I have looked into your order and its content, I agree the product with a few variety changes would have increased the visual size and would have perceived greater value, I apologies that in this instance we used varieties that were more expensive subsequently reducing the volume and perceived value of your gift. I hope you can allow us to continue to serve you and at the point of ordering indicate to the handler our conversation or contact me directly (I will forward you on my contact details) so I can process your order adding value as a way of apology and build your trust in Williamsons as your floral supplier. Best Regards Jim Williamson

Posted 8 years ago

“Extremely helpful lady on phone, advised on appropriate flowers for occasion and very polite and efficient”

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Posted 8 years ago

“The service you give is all ways first class and the flowers are always fresh and last for weeks”

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Posted 8 years ago

“Friendly and very helpful service and flowers are very nice and value for prices on bouquets”

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Posted 8 years ago

“Asked for £50 flatpack bouquet to be delivered to my uncle and aunt for wedding anniversary and specified white amaryllis , white crys blooms and yellow/gold carnations to be included. Also said there was no hurry as the anniversary date had passed . ( enough time to get these flowers in stock) . My aunt informed me 2 days later that she had received spray crys , Germini morning n her bouquet and none of the above specified flowers !!. Phoned the shop later that day and was assured that someone would be in touch with me ASAP . This did not happen , so I would say I received bad customer service from you.”

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Posted 8 years ago

$Read Williamson\'s My Florist Reviews$

Thank you for taking the time to respond with your email review, please accept my sincere apologies that you had a disappointing experience, I have had time to look at your order and this was a complete breakdown of communication on our behalf, Your response has allowed me to address and take measures to ensure a tighter grip on the likely hood of this happening in the future, as a valued customer to our family business I hope in the future you can bring yourself to use us again by contact me directly (I will forward you on my contact details) so I can process your order personally adding value as a way of apology and build your trust in Williamsons as your floral supplier. Best Regards Jim Williamson

Posted 8 years ago

“Very prompt service even though it was so close to Christmas. Always deliver !”

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Posted 8 years ago

Williamson's My Florist is rated 4.8 based on 5,863 reviews