Wilkinson Cameras Reviews

Name: Wilkinson Cameras
Rating: 4.88

4.9 Rating 6,183 Reviews

99 %

of reviewers recommend Wilkinson Cameras

4.9

Based on 6,183 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Wilkinson Cameras:

Wilkinson Cameras, founded in 1986, is an independent photographic retailer with 10 high street stores across the northwest of England and offering UK-wide sales through www.wilkinson.co.uk

Visit Website

Phone:

01772 252 188

Email:

sales@wilkinson.co.uk

Location:

Find your nearest store at www.wilkinson.co.uk/stores

Write Your review

Tell us how Wilkinson Cameras made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Wilkinson Cameras 5 star review on 15th August 2025

V Spratling

Wilkinson Cameras 4 star review on 11th August 2025

Wilkinson Cameras 5 star review on 15th May 2025

Wilkinson Cameras 5 star review on 13th May 2025

M Stroud

458

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The camera arrived promptly and well packaged. Would definitely buy from Wilkinson cameras again.”

Helpful Report

Posted 3 years ago

“Very good experience with Wilkinson cameras”

Helpful Report

Posted 3 years ago

“The camera ordered was delivered but not within the timescale paid for. After enquiries, it was unclear whether the courier would ever have been able to fulfill the NBD pre-10.30 slot.”

Helpful Report

Posted 3 years ago

“Never received the goods (courier failure), contacted you and received excellent customer service from Lily who resolved the problem in a friendly and efficient manner. Will use you again because of this. Recommended. Paul Carr”

Helpful Report

Posted 3 years ago

“I ordered some paper samples and they were sent by DPD who failed to deliver and then took it to the centre of Halifax where I would need to find and pay for parking on a Sat to collect. Have spoke with DPD as this is their 2nd failure and included proven lies from the driver. They haven't even got a record of a parcel I DID collect after their lazy driver dumped it at a collection point. Lesson learned. If any firm uses DPD they won't get any business from me. Nor do those who can't be bothered to reply to a customer complaint Wilkinsons would normally wait for the return of a parcel before a refund or replace but even they got fed up waiting for DPD to manage to send the parcel! and despatched me another order of paper courtesy of Parcel Force who managed to deliver it despite no one being at home. The paper was well packaged to protect the contents”

Helpful Report

Posted 3 years ago

Good Afternoon, Thank you for your feedback, we are sorry to hear about your experience with DPD, please note we can use other couriers if we're informed when the order is placed of problems with certain couriers. We do apologise that your original email was not responded to as quickly as we would usually do due to staff shortages however we can see that it has now been responded to and are awaiting your response. Kind Regards Lily I Wilkinson Cameras

Posted 3 years ago

“Item was delivered rapidly. It was well packed even though the original packaging was pretty tough. No complaints.”

Helpful Report

Posted 3 years ago

“Service was very good, but the products were not up to the standard I expected from Manfrotto. I've taken up the matter with Manfrotto directly.”

Helpful Report

Posted 3 years ago

Hi William, Thanks for leaving a review. Our service doesn't stop once your item has arrived. We're always here to help with after-sales support, so please remember you can get in touch at any time (https://www.wilkinson.co.uk/w/contact-us/) if you have any issues with your purchase or have a warranty issue, etc. Regards, Alex | Wilkinson Cameras

Posted 3 years ago

“Thought I was buying a Canon EF mount lens and was sent a nikon manual fit lens. They told ne it was an advertising error. Very disappointed but pleased with the way they resolved the issue and refunded my money. I guess these things happen.”

Helpful Report

Posted 3 years ago

Hi Graham, Thank you for your understanding review. We're so sorry about the mix up with your order and the inconvenience caused. The pre-owned lens was erroneously listed as a Canon mount lens on our website, which has now been corrected. I've just checked and since you ordered we have taken in the same lens in a Canon mount, in slightly better condition too. We can offer you this at the same price you paid originally and include free postage. I've asked a member of the sales team to get in touch with you today to see if this is of interest to you. Regards, Alex | Wilkinson Cameras

Posted 3 years ago

“Answered the phone and dispatched in good time.”

Helpful Report

Posted 3 years ago

“Phoned Preston number on the website about suitable Compact Flash Express memory cards for my Canon R5 which I purchased from Kendal shop. I was told I needed CFexpress cards and given 2 product code numbers - 32Gb 91801 and 64Gb 90867. Unfortunately these turned out to be ordinary Compact Flash cards so it was a good job I rang your Kendal shop to check first as I was now confused. To be fair your Kendal shop was very helpful and quoted me a correct product code for CFexpress card type B which I ordered and has been fine.”

Helpful Report

Posted 3 years ago

“Great price, cheaper than everyone else. Great communication . Highly recommended”

Helpful Report

Posted 3 years ago

“Good advice when I phoned local shop and swift delivery of online order.”

Helpful Report

Posted 3 years ago

“Always very helpful when calling and making enquiries. Marked down to 4/5 because the trade-in value was marked down. Two of the four items I could understand as when I came to package/send them, I noticed they were not as good as I thought they were. The two smaller items were hardly used and like new, so can't understand why they were marked down? I questioned this in an email, but have yet to hear back. The money went into my account within a few days, which was good.”

Helpful Report

Posted 3 years ago

Good afternoon David, Thank you for leaving feedback. I will ask that the team get back to your enquiry about the marking down of items as it seems this has been missed. We are usually very good at replying to customer emails quickly and answering any questions within them, so I am sorry that your email seems to have been missed on this occasion. Our Part-Exchange FAQ covers how we grade items, which may help in the meantime: https://www.wilkinson.co.uk/partex-faq Regards, Alex

Posted 3 years ago

“The company is great to use but the purchase I made is still not working. Insta360 remote not connecting to camera”

Helpful Report

Posted 3 years ago

Hi Graham, Thanks for leaving a review. I can't see any emails or calls from the information we have on record for you. If you are having a problem with the product you've purchased, please get in touch with Customer Service outlining the issues you are having in as much detail as possible. They'll be able to help you find a resolution. www.wilkinson.co.uk/contacts Thanks, Alex | Wilkinson Cameras

Posted 3 years ago

“Quick, efficient, but far too much packing. The item was rubber, yet was packed in bubble wrap -Plastic!”

Helpful Report

Posted 3 years ago

“I ordered a protective cover for my Sigma lens and my address was different from the delivery address. A young lady rang me within an hour to check my home address and the item arrived two days later. The lens cover fitted perfectly but I can't help thinking that £50 was very overpriced for this item and wonder if a £26 cover would have better value as they both look the same in the illustrations from other suppliers.”

Helpful Report

Posted 3 years ago

“Competitive prices, good service”

Helpful Report

Posted 3 years ago

“Ordering simple and delivery prompt. However this was a small value item which would go through the letter box but was sent for signature on delivery which meant I had to travel ten miles, park etc to collect it. For a big or valuable item I would accept this approach.”

Helpful Report

Posted 3 years ago

“Quite helpful when it comes to supplying Billingham Bag spares, though when one is only ordering a pair of standard Front Leather straps for a Small Hadley Pro, the postage seems somewhat steep..! Hence one star deduction.”

Helpful Report

Posted 3 years ago

“Product advise very good delivery promptly carried out Web site a little cumbersome for my purchase”

Helpful Report

Posted 3 years ago

Wilkinson Cameras is rated 4.9 based on 6,183 reviews