Wilkinson Cameras Reviews

Name: Wilkinson Cameras
Rating: 4.88

4.9 Rating 6,135 Reviews

99 %

of reviewers recommend Wilkinson Cameras

4.9

Based on 6,135 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Wilkinson Cameras:

Wilkinson Cameras, founded in 1986, is an independent photographic retailer with 10 high street stores across the northwest of England and offering UK-wide sales through www.wilkinson.co.uk

Visit Website

Phone:

01772 252 188

Email:

sales@wilkinson.co.uk

Location:

Find your nearest store at www.wilkinson.co.uk/stores

Write Your review

Tell us how Wilkinson Cameras made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Wilkinson Cameras 5 star review on 15th May 2025

Wilkinson Cameras 5 star review on 13th May 2025

M Stroud

Wilkinson Cameras 5 star review on 22nd April 2025

D McKeown

Wilkinson Cameras 5 star review on 11th April 2025

B Adams

453

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Competitive price, quick delivery.”

Helpful Report

Posted 1 year ago

“Incredibly quick delivery. Easy to use payment. Receipts followed.”

Helpful Report

Posted 1 year ago

“Dood service shame about the delivery”

Helpful Report

Posted 1 year ago

Good Morning, Thank you for the feedback, upon checking the delivery of your parcel we can see it arrived within the 3-4 working from when the order was placed. We do hope you enjoy your new purchase. Kind Regards Wilkinson Cameras

Posted 1 year ago

“Sorry I cannot write a review as this item is a Christmas gift so I know nothing about this.”

Helpful Report

Posted 1 year ago

“Good service and helpful staff.”

Helpful Report

Posted 1 year ago

“Camera arrived as told. All looks fine in parcel. Xmas present so not tried yet”

Helpful Report

Posted 1 year ago

“Excellent customer service let down by late delivery by Parcel force again.”

Helpful Report

Posted 1 year ago

“Resolved my issue and received goods”

Helpful Report

Posted 1 year ago

Good Morning David, Thank you for getting in touch, we are sorry to hear you have not yet received your parcel. From checking the order, we can see the order was placed on the 20/10/2023 and dispatched by us the very same day for a next working day service (not including weekends), the parcel was picked up by the courier later that afternoon at 15:30. There was 2 attempts at delivery by the courier on 23/10 @ 09:35 and again on 24/10 @ 10:36 however on both occasion there was no one to sign for the parcel. FedEx will have sent you sms / emails with regards your parcel status awaiting instructions from yourself. We on the 27/10 had contacted you to let you know of FedEx's attempts to deliver and to let you know that the parcel was at your local FedEx facility for you to contact us should you need further assistance however have not received contact until today. We are more than happy to rearrange delivery with the courier however if you would like a refund then let us know by responding to the emails we had sent this morning. Kind Regards, Wilkinson Cameras

Posted 1 year ago

“superfast delivery and good price. Nice people to do business with🙂”

Helpful Report

Posted 1 year ago

“An on line purchase so no face to face connection. I did have telephone conversations and found the staff to be very pleasant and courteous. Camera and lens were dispatched separately and were very well packaged. Thank you. William T Scott”

Helpful Report

Posted 1 year ago

“Competitively priced products but the Delivery Price seemed steep with no more economic options to choose from. Order and Delivery was seamless. I ordered a Camera Bag - it was good but was a bit disappointed it had a slight mark on one side of it. It's not something that shows up on a photo.”

Helpful Report

Posted 1 year ago

“Prompt delivery; item as described. Polite suggestion though - this was a simple metal adapter ring for filters, it's not fragile. It came packed inside an unnecessarily large box with a lot of padding - more suited to sending a lens. A simple jiffy bag would have sufficed, especially in these days when waste, sustainability and the environment are watchwords. Here endeth...but -1 star for this.”

Helpful Report

Posted 1 year ago

“I was pleased that I managed to get a second battery for my Nikon P950. They are like gold dust and so expensive. Was hoping for two but only let me have one without any comment as to whether they are limiting quantities or now out of stock. Very fast delivery by a good courier. Would certainlybuyfrom this company again.”

Helpful Report

Posted 1 year ago

Hi Lindsey, Thanks for your review - so glad you were able to find a spare battery for your camera! We did only have the one in order and our website operates a "live stock" system so that you can only order what we can supply (no disappointments this way!) - we do have stock on order, so if you use the "Notify me when this product is in stock" link on the product (https://www.wilkinson.co.uk/nikon-en-el20a-battery/) then you'll be emailed when more arrive. Alternatively, we'd recommend trying a ProMaster EN-EL20 battery, which is compatible with your camera. It's a marginally lower capacity, so you may get approximately 5-10% fewer shots from the camera with this model versus the EN-EL20a, but it's much more competitively priced and includes a 3 year warranty as well, so we'd certainly recommend it as an alternative! https://www.wilkinson.co.uk/promaster-battery-nikon-en-el20/ Thanks again, Alex | Wilkinson Cameras

Posted 1 year ago

“First time purchase, very pleased with the camera lens and the price. Would use Wilkinson Cameras again.”

Helpful Report

Posted 1 year ago

“All good no problems.”

Helpful Report

Posted 1 year ago

“Only been dealing with Wilkinson cameras for a short while but staff are great in the Liverpool and Southport shops. Plenty of help and advice. I feel if I have any issues I can approach them and they’ll always help. Thanks guys.”

Helpful Report

Posted 2 years ago

Hi Chris, Thank you so much for taking the time to leave a review - we will let the two stores mentioned know. We're so glad to hear you've had great service at our stores. It's great to hear that you feel you can approach us and know that you will always get the help and advice you need. We will always advise and support, both before and after a sale! Thanks for shopping with us and we hope to see you many times in the future. Thanks again, Wilkinson Cameras

Posted 2 years ago

“I had a problem getting the website to accept my money, but when I rang up to try to sort out the problem, the person I spoke to sorted it out very quickly, in a very courteous manner.”

Helpful Report

Posted 2 years ago

“Good service let down by poor delivery from ParcelForce”

Helpful Report

Posted 2 years ago

“Good price, quick delivery, camera seems O K but lack of any instructions makes it hard to carry out full. Checks I was told there would be a short/basic manual, hence the 4 stars now waiting for a guide book. Have found the Sony basic guide and it wasn't much help”

Helpful Report

Posted 2 years ago

Thank you for your feedback, many manufacturer are reducing the amount of paper and only offer a quick start guide with their equipment as the full manual can be found online. We have emailed this to you. Kind Regards, Wilkinson Cameras

Posted 2 years ago

“Impressive service & feedback”

Helpful Report

Posted 2 years ago

Wilkinson Cameras is rated 4.9 based on 6,135 reviews