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Wilkinson Cameras Reviews

4.9 Rating 6,188 Reviews
99 %
of reviewers recommend Wilkinson Cameras
4.9
Based on 6,188 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Wilkinson Cameras Reviews

About Wilkinson Cameras:

Wilkinson Cameras, founded in 1986, is an independent photographic retailer with 10 high street stores across the northwest of England and offering UK-wide sales through www.wilkinson.co.uk

Visit Website

Phone:

01772 252 188

Email:

sales@wilkinson.co.uk

Location:

Find your nearest store at www.wilkinson.co.uk/stores

Write Your review

Wilkinson Cameras 5 star review on 15th August 2025
V Spratling
Wilkinson Cameras 5 star review on 15th August 2025
V Spratling
Wilkinson Cameras 4 star review on 11th August 2025
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Wilkinson Cameras 4 star review on 11th August 2025
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Wilkinson Cameras 4 star review on 11th August 2025
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Wilkinson Cameras 5 star review on 15th May 2025
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Wilkinson Cameras 5 star review on 13th May 2025
M Stroud
458
Anonymous
Anonymous  // 01/01/2019
Excellent customer service - will happily shop at Wilkinson Cameras again.
Helpful Report
Posted 4 years ago
Overall, very approachable and give trustable advice.
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Posted 4 years ago
Great shop. Easy to get my questions answered.
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Posted 4 years ago
I wanted a set of "Stilettoz" tripod feet for my 3 Legged Thing Albert II. 3 Legged Thing were selling for £49.99, as were Amazon, Wex, LCE, etc. Wilkinson were selling for £39.00. You don't have to be a genius, do you?!? Genuine article, delivered in 4 working days for 20% less than manufacturer.
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Posted 4 years ago
Excellent service. Following a late night online order I received a friendly phone call the next morning to check some details. Parcel received within two days even though I didn’t pay for speedy delivery. Very well packed and at a good price Would definitely use again.
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Posted 4 years ago
Great service, same day dispatch and next day delivery. Excellent communication, faultless service.
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Posted 4 years ago
Service was great
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Posted 4 years ago
I purchased a used Tamron lens, which came with a 12 month warranty and the quality is excellent. The lens was dispatched immediately, the only downside was ParcelForce said it would be delivered on Monday, and it was actually delivered on Wednesday, but this will be a delivery company issue rather than Wilkinson.
Helpful Report
Posted 4 years ago
Hi Andrew, Thank you for the review and sorry to hear the parcel was delayed. ParcelForce have been inundated this festive period as a result of increased online shopping, but difficult working conditions due to Coronavirus, etc. and it seems that some depots have had longer delays than others. Please don’t forget to register your new Tamron lens for the free 5 year warranty with Tamron - https://5years.tamron.eu/ I hope you get some great pictures with it and happy Christmas! Thanks, Alex
Posted 4 years ago
Having bought from the Burnley shop and most recently from there intenet store I have nothing but praise for good service, advice and prompt delivery. On my latest order I made an error and there true credentials became evident with the manner it was handled and rectified, calm, fair and prompt. A pleasure to trade with.
Helpful Report
Posted 4 years ago
Fantastic customer service on the online chat. Quick delivery. Fantastic!
Wilkinson Cameras 5 star review on 24th December 2020
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Posted 4 years ago
Quick delivery, great price, found something that couldn't be found elsewhere. Great to deal with a real company!
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Posted 4 years ago
I had to return the item as it was either faulty or incompatible with my computer. During the process Liz was totally understanding and sympathetic. She was really helpful and patient and totally professional in dealing with my problem. I have used Wilkinson Cameras several times and will have no hesitation in using them in the future.
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Posted 4 years ago
Brilliant company. Customer service is top notch and I honestly can’t fault them. I’m really impressed.
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Posted 4 years ago
The staff member who served me was very helpful and knowledgeable. Will definitely return!
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Posted 4 years ago
Speedy transaction and arrival of goods but cannot comment on quality as it was a gift for someone else.
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Posted 4 years ago
I ordered a Polaroid camera, my only complaint is with the courier Parcel Force, however, I am very happy with Wilkinson Cameras! I found a brilliant deal through them when no other camera website had what I needed and my partner is very happy with the camera. I highly recommend their services. My only suggestion would be for them to switch couriers as my parcel arrived days late and the external box was damaged.
Helpful Report
Posted 4 years ago
Camera was a good price and when they said it was in stock--it was--and arrived quickly in time for Christmas as promised. All Good Thank you.
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Posted 4 years ago
Fantastic range of products; competitive prices; real people on the end of a telephone who know their stuff; knowledgeable staff; excellent customer service; rapid delivery for online orders.
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Posted 4 years ago
No problems. order went through and it arrived in good time. Only quibble would be that I think it could have been packaged better. The film wasn't damaged, but the simple brown envelope it came in was.
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Posted 4 years ago
Had a lot of trouble getting my card(s) accepted, but on chat Liz was very helpful in suggesting where the problem might lie so that I could resolve it. Purchase arrived very promptly and very pleased with the service
Helpful Report
Posted 4 years ago
Wilkinson Cameras is rated 4.9 based on 6,188 reviews