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Wilkinson Cameras Reviews

4.9 Rating 6,483 Reviews
99 %
of reviewers recommend Wilkinson Cameras
4.9
Based on 6,483 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Read Wilkinson Cameras Reviews

About Wilkinson Cameras:

Wilkinson Cameras, founded in 1986, is an independent photographic retailer with 10 high street stores across the northwest of England and offering UK-wide sales through www.wilkinson.co.uk

Visit Website

Phone:

01772 252 188

Email:

sales@wilkinson.co.uk

Location:

Find your nearest store at www.wilkinson.co.uk/stores

Write Your review

“I chose Wilkinson Cameras as the web site and purchasing process was clear and easy. I was updated regularly about my order including postage, delivery etc. Very good service all round. Thank you.”
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Posted 7 years ago
“Very knowledgable, helpful and my delivery was prompt.”
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Posted 7 years ago
“Best price anywhere (EBay included) for my new Manfrotto tripod! Quick delivery too. Fabulous :o)”
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Posted 7 years ago
“Excellent and very prompt service, plus highly competitive prices on some difficult to source items. Recommended!”
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Posted 7 years ago
“For the past few years I used Wilkinson’s cameras . They have given me very good customer service for for this reason I keep coming back”
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Posted 7 years ago
“Excellent service - fast, friendly and very helpful.”
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Posted 7 years ago
“Good service, delivery bang on quoted time, marginal improvements to ordering process might help but I got through (and would struggle to remember what caused me a hiccup in the process).”
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Posted 7 years ago
“Postal service is spot on no problem tracking the order and the price of cameras and accessories is competitive”
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Posted 7 years ago
“Very Happy with Service. Customer advice was good, Price was reasonable and included Some additional items as special offer. Delivery was very fast. Overall very impressed.”
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Posted 7 years ago
“Very pleased with the item and service. Excellent seller. Would consider another purchase.”
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Posted 7 years ago
“Found an excellent special offer on Twitter so took the plunge and ordered an upgraded Canon camera on a Friday night. It came via DPD on the Tuesday morning, as expected. Excellent service and price!”
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Posted 7 years ago
“Excellent transaction. Very fast delivery. Well packed. Would use again. Highly recommended.”
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Posted 7 years ago
“Very helpful staff in the Southport branch. Good communication and did much more than was necessary when I took in my broken binoculars. They were repaired and are as good as new now. Thank you so much”
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Posted 7 years ago
“super fast del, goods spot on, Blackrapid Curve, Breathe”
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Posted 7 years ago
“Got a great deal on a leather case for my Fuji X100F, communication was clear and goods exactly as described and delivered very quickly, highly recommend Wilkinson Cameras”
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Posted 7 years ago
“Very knowledgable, great price and perfect service. I bought a Panasonic G9, 3 Leica lenses. They are stunning. Especially the 100-400mm.”
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Posted 7 years ago
“thanks for the excellent responce time, my order arrived next day!”
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Posted 7 years ago
“Excellent service delivered on time in full and a great quality product.”
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Posted 7 years ago
“I ordered a Sony camera grip online and was pleasantly surprised to see that Wilkinson Cameras had a cash back offer that other retailers did not seem to offer at this time. Later that day, I received a text from DPD informing me that they would deliver the next day. As I had not paid anything for delivery, let alone next day delivery, that was great news. The next day I was expecting to receive a text from DPD by 11am to tell me my delivery slot. It did not arrive. At midday I tracked the parcel and was really disappointed. The parcel had been picked up in Preston and sent to the Birmingham hub of DPD. From there it should have gone overnight to the Irlam depot for delivery to the Manchester area the next day. Instead, it was sent from Birmingham to Dundee !! It then had to be sent back to Birmingham and onward to Irlam at the second attempt. It was delivered in Manchester a day later. I have ordered probably more than 100 items from a rival retailer who uses either Royal Mail or Parcel Force and I have never been let down once regarding delivery.”
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Posted 7 years ago
Good morning, Thank you for taking the time to leave feedback. We're always here to talk to if you're having problems with an order or a delivery and getting in touch does allow us to raise complaints with the courier to prevent future problems for other customers. You can call us on 01772 252 188 or email sales@wilkinson.co.uk if you encounter a problem in future and we can do all the hard work for you. It does appear your parcel arrived within the 2-3 day timeslot chosen at checkout, so I do hope this was the case and that you didn't miss an important deadline. I see you have previously ordered from us without any delivery issues, so hopefully this shows that this experience isn't the norm. I'd cncourage you to also leave a review for DPD, which you can do here: https://uk.trustpilot.com/review/www.dpd.co.uk We will also raise the issue with our account manager. Please feel free to get back in touch if you need any more help or information. Regards, Alex | Wilkinson Cameras
Posted 7 years ago
“Absolutely first class service very knowledgeable staff excellent web site for easy ordering very Quick delivery highly recommended camera dealer hope to use again for any future purchase”
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Posted 7 years ago
Wilkinson Cameras is rated 4.9 based on 6,483 reviews