I ordered a Sony camera grip online and was pleasantly surprised to see that Wilkinson Cameras had a cash back offer that other retailers did not seem to offer at this time. Later that day, I received a text from DPD informing me that they would deliver the next day. As I had not paid anything for delivery, let alone next day delivery, that was great news. The next day I was expecting to receive a text from DPD by 11am to tell me my delivery slot. It did not arrive. At midday I tracked the parcel and was really disappointed. The parcel had been picked up in Preston and sent to the Birmingham hub of DPD. From there it should have gone overnight to the Irlam depot for delivery to the Manchester area the next day. Instead, it was sent from Birmingham to Dundee !! It then had to be sent back to Birmingham and onward to Irlam at the second attempt. It was delivered in Manchester a day later. I have ordered probably more than 100 items from a rival retailer who uses either Royal Mail or Parcel Force and I have never been let down once regarding delivery.