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Wilkinson Cameras Reviews

4.9 Rating 6,476 Reviews
99 %
of reviewers recommend Wilkinson Cameras
Company Reviews Product Reviews
3,443
 Metrics Info
4.9
Based on 6,476 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Read Wilkinson Cameras Reviews

About Wilkinson Cameras:

Wilkinson Cameras, founded in 1986, is an independent photographic retailer with 10 high street stores across the northwest of England and offering UK-wide sales through www.wilkinson.co.uk

Visit Website

Phone:

01772 252 188

Email:

sales@wilkinson.co.uk

Location:

Find your nearest store at www.wilkinson.co.uk/stores

Write Your review

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P Thompson
Verified Buyer
“It hurts me to write this, I ordered a used lens online, and as this was before 3pm I was expecting the delivery to be the following day. Unfortunately, was a delay and I was not informed. Ok my postage was refunded but as a loyal customer of Wilkinson's I am a little disappointed. Hopefully this was a one off. Looking forward to a happy snapping.”
Helpful Report
(Online) - Posted 4 months ago
Hi Paul, Thank you for your review and for being such a loyal customer, we appreciate your continued support. We’re sorry that your order didn’t arrive the next day as expected. While we are successful with next‑day dispatch in the vast majority of cases, this particular item was a Pre owned lens located at one of our high‑street stores rather than our main warehouse. Your order was placed at 14:43, and the local DPD collection for that local post office was around 15:00. Collections from nearby post offices can take place any time between 15:00 and 17:00, which can make the turnaround extremely tight for store items. We pride ourselves on carrying a huge range of stock at our warehouse, where we have later, dedicated collection slot that allow us to meet our dispatch promises 99% of the time. Unfortunately, this was one of those rare occasions where the timing simply didn’t work in our favour. As you mentioned, we refunded your postage. We are always reviewing our processes, and while our cut‑off times may need re‑evaluation in the future, we also try to balance giving customers the best possible chance of receiving their order quickly while ensuring we don’t set unrealistic expectations for our store teams. We are grateful that you consider this a one‑off and thank you for continuing to support us. We look forward to seeing you again soon. Kind regards Wilkinson Cameras.
Posted 4 months ago
D Pedley-Burns
Verified Buyer
“Went to the Kendal shop and was blown away by the selection of Cameras and the knowledge of the Staff. I ordered a new LUMIX S5D. Arrived in two days, what a camera.”
Helpful Report
(Online) - Posted 4 months ago
L Bell
Verified Buyer
“Ordered online which was easy,delivery was quick and free.The camera I bought was the best price I could find for uk stock not a grey import,overall Excellent service.”
Helpful Report
(Online) - Posted 4 months ago
M Gibbs
Verified Buyer
“I ordered a lens from Wilkinson Cameras on the evening of the first day of a four day weekend, knowing that my order would not be processed until the following tuesday. On that tuesday I recieved an email stating that my order would be processed and to expect delivery within 3 to 4 working days. To my great surprise it was delivered the following day - 35 hours later. What fantastic service. I would certainly buy from Wilkinson Cameras again - excellent service, thank you.”
Helpful Report
(Online) - Posted 4 months ago
G Kiss
Verified Buyer
“Great company! I bought a Sigma 10-18mm lens, and it was delivered next day. Also I had a couple questions, and they were kind to answer me through live chat. Well done team!”
Helpful Report
(Online) - Posted 4 months ago
N BODDY
Verified Buyer
“Excellent service received from Wilkinson Cameras yet again, they never let me down! Competitively priced lens ordered online before `cut-off' point and received the next day, I wouldn't hesitate from buying from Wilkinsons online or in store in future.”
Helpful Report
(Online) - Posted 4 months ago
M Kent
Verified Buyer
“Great service”
Helpful Report
(Online) - Posted 4 months ago
P Helliwell
Verified Buyer
“Prompt professional service , items arrived on time Thank you”
Helpful Report
(Online) - Posted 4 months ago
N Pugh
Verified Buyer
“Bought a camera and paid extra for next day delivery on a Tuesday. Arrived on Friday after I'd left to go on holiday.”
Helpful Report
(Online) - Posted 4 months ago
F Neeson
Verified Buyer
“Perfect product, great customer service.”
Helpful Report
(Online) - Posted 4 months ago
J Warren
Verified Buyer
“Good service. The moment the item came into stock, it was shipped to me.”
Helpful Report
(Online) - Posted 4 months ago
A KNAPTON
Verified Buyer
“SUPERB, NEVER USED WILIKINSONS BEFORE, GOT A USED SONY A1, BEST PRICE ONLINE AND IT'S IMMACULATE, GREAT SERVICE,FAST DELIVERY,DEFO USE THEM AGAIN IN THE LAKES AND GOT THIS LOVELY BLUEBELL IMAGE. SUPERB COMPANY”
Wilkinson Cameras 5 star review on 5th May 2026
Helpful Report
(Online) - Posted 4 months ago
A
Verified Buyer
“Easy to make phone contact to very knowledgeable staff who dealt with my order very efficiently”
Helpful Report
(Online) - Posted 4 months ago
Mr D B
Verified Buyer
“Excellent service”
Helpful Report
(Online) - Posted 4 months ago
A Fitzpatrick
Verified Buyer
“Items were great and delivered as promised”
Helpful Report
(Online) - Posted 4 months ago
A
Verified Buyer
“Very good service, delivered on time, everything in good packaging and arrived safely”
Helpful Report
(Online) - Posted 4 months ago
A Briggs
Verified Buyer
“I was totally undecided where to buy my next camera from. After loads of research into different companies I chose Wilkinson cameras. Good communication, competitive pricing and fast delivery, but most importantly they are a UK based company, so you can be sure any issues can be dealt with quickly. Plus if course you can always call them.”
Helpful Report
(Online) - Posted 4 months ago
A
Verified Buyer
“Good price and delivery next day.”
Helpful Report
(Online) - Posted 4 months ago
R STEVENS
Verified Buyer
“Very helpful when I made an enquiry.. no fuss when I made an online on purchase that arrived in 3 days.”
Helpful Report
(Online) - Posted 4 months ago
J Iles
Verified Buyer
“Wilkinson cameras are a very professional and super camera shop. The staff are all very efficient, polite and courteous as well as being extremely knowledgeable. I will 100% be going back to them. Many thanks everybody. John”
Helpful Report
(Online) - Posted 4 months ago
Wilkinson Cameras is rated 4.9 based on 6,476 reviews
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