Wilkinson Cameras Reviews

Name: Wilkinson Cameras
Rating: 4.88

4.9 Rating 6,184 Reviews

99 %

of reviewers recommend Wilkinson Cameras

4.9

Based on 6,184 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Wilkinson Cameras:

Wilkinson Cameras, founded in 1986, is an independent photographic retailer with 10 high street stores across the northwest of England and offering UK-wide sales through www.wilkinson.co.uk

Visit Website

Phone:

01772 252 188

Email:

sales@wilkinson.co.uk

Location:

Find your nearest store at www.wilkinson.co.uk/stores

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Wilkinson Cameras 5 star review on 15th August 2025

V Spratling

Wilkinson Cameras 4 star review on 11th August 2025

Wilkinson Cameras 5 star review on 15th May 2025

Wilkinson Cameras 5 star review on 13th May 2025

M Stroud

458

Anonymous

Anonymous // 01/01/2019

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“Excellent service”

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Posted 4 years ago

“I ordered a very expensive camcorder (Sony FDR- AX700) then had to initially cancel and I found Wilkinson staff very helpful and a full refund was made immediately to my credit card. Some time later I re-orderd and the item arrived safely packed and very fast. In fact I chose the free delivery option and it still arrived fast. The camcorder was almost impossible to find anywhere else as most items seem to be in short supply due to COVID, but they had it (one) in stock. I will consider buying from Wilkinson for photohraphy gear in the future.”

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Posted 4 years ago

“Excellent efficient service. Couldn’t be better.”

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Posted 4 years ago

“Quick efficient and did the job, so far so good.”

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Posted 4 years ago

“The availability of the Panasonic DMC-TZ80 seemed to be limited but Wilkinson cameras offerred one from stock at a good price. It was delivered very quickly and the product is complete and functioned OK on my initial test. If I have one reservation it is that the box seal was broken and the contents were not as "box fresh" as I would expect, Is it a demo camera or all cameras opened and inspected/tested before shipment?”

Helpful Report

Posted 4 years ago

Hi Stephen, Thank you for taking the time to leave a review and I'm sorry you have encountered an issue with your new camera. All items are brand new, unless specified. Ex-display items are clearly listed as such. If an item is in an unsealed box (as many are these days) then we may inspect the contents to ensure they are correct. However, the Lumix TZ boxes do tend to be sealed and in the event that a camera has been removed from the box or a seal broken for any reason, you should be contacted by our Customer Service team at the first opportunity and given any relevant information, before we send the item to you. Every item in our system is tracked as it moves through the company so I can see that your item was sent via one of our retail stores, but that it hasn't been bought or returned at any point. This particular model isn't one we display as standard either (we display the black version instead). However, it may be that a customer in the store wanted to see the silver version and so the box has been opened. If this is the case, you should have been informed of this - this is our standard procedure. I will assume that the store hasn't fed this information to our Online Sales team before dispatching the item to you. I'm sorry if this has taken the shine off receiving your new camera, but please be assured that it is a brand new camera. This will be looked into and any relevant refresher training implemented. Apologies once again if this caused any concern for you. I hope you will enjoy using and get lots of use from your new Lumix TZ80. Please get in touch using sales@wilkinson.co.uk if you'd like to discuss this further or for any support you may require in future - our, usually excellent, customer service does not stop once you have made the purchase. Regards, Alex | Wilkinson Cameras

Posted 4 years ago

“Very good service the staff were very helpful”

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Posted 4 years ago

“Exceptional service. I've never been better informed of the progress of an order. Speedy delivery too. Everything related to the product was exactly as stated on the website. Very pleased customer.”

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Posted 4 years ago

“Purchased a camera strap and had fast, efficient service. Thanks.”

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Posted 4 years ago

“Excellent service from a top drawer seller, could not be more satisfied with thier service and speedy delivery of the printer, would recommend Wilkinson Cameras without hesitation.”

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Posted 4 years ago

“Very fast, efficient delivery. Arrived as described and worked perfectly!”

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Posted 4 years ago

“Very helpful and knowledgeable staff, very smooth transaction with prompt delivery.”

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Posted 4 years ago

“Usual competitive price, and very fast delivery. But most of all, continuing to be a company I can trust to buy from.”

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Posted 4 years ago

“Very helpful and used camera was as described.”

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Posted 4 years ago

“Good seller. Fast. Delivery no problems.”

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Posted 4 years ago

“Very good advice thankyou”

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Posted 4 years ago

“Purchased on line, nice and simple, printer arrived on the expected delivery date with no issues. Just how transactions are supposed to be:)”

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Posted 4 years ago

“Item arrived quickly with little fuss and appears tp work well”

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Posted 4 years ago

“Item as described, clear easy transaction and arrived within stated time. I would definitely recommend Wilkinson cameras.”

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Posted 4 years ago

“Excellent service and speedy delivery. Cheapest on net and only company who stocked the newly released item I wanted.”

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Posted 4 years ago

“First time ordering from here and would defo use again. Great service and staff were very helpful. Really happy with product I ordered also.”

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Posted 4 years ago

Wilkinson Cameras is rated 4.9 based on 6,184 reviews