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Wilkinson Cameras Reviews

4.9 Rating 6,315 Reviews
99 %
of reviewers recommend Wilkinson Cameras
Company Reviews Product Reviews
3,329
 Metrics Info
4.9
Based on 6,315 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Wilkinson Cameras Reviews

About Wilkinson Cameras:

Wilkinson Cameras, founded in 1986, is an independent photographic retailer with 10 high street stores across the northwest of England and offering UK-wide sales through www.wilkinson.co.uk

Visit Website

Phone:

01772 252 188

Email:

sales@wilkinson.co.uk

Location:

Find your nearest store at www.wilkinson.co.uk/stores

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N Constantin
Verified Buyer
“Ordered an item that after 6 weeks and a few emails to PAYPAL i managed to get just a refund. Customer service inexistent, i won't be using again!”
Helpful Report
Posted 4 years ago
Hi Nicolae, I'm sorry if you are unhappy with our service. Your order (placed 4 weeks ago) was a Special Order item. I can see from our records that we did try to call you to explain about the delays. There are several delays to supplies as a result of the pandemic. Our call and order records show that at no point have you tried calling us from the mobile number provided and there are no emails to us from your email address to our customer servicer team either. You'll see we have excellent reviews from many satisfied customers and in particular we have very good communications. We'd have been more than happy to speak with you about the order and cancel it, without you needing to contact PayPal. It would have been much quicker for you. Hopefully you will consider shopping with us again in future. Please feel free to get in touch with us at any time as we'd be more than happy to help you. Regards, Alex | Wilkinson Cameras
Posted 4 years ago
A
Verified Buyer
“Bought a Canon EF-S lens and a Kenko Teleconverter on-line. Someone from Preston (Sorry didn't get his name) rang me to check that I knew they were not compatible before proceeding with the order. I have an EF lens (35 - 80) that I thought was compatible so I agreed to both lenses. It turns out my existing lens is only partially compatible (needs to be faster than f5.6 at 80mm focal length). oops! :) However that has not disappointed me and I will look for some faster lenses - Thanks”
Helpful Report
Posted 4 years ago
A
Verified Buyer
“I was really impressed with the information given to me by one of your female staff regarding my enquiry relating to a flash for my Fuji xt 3. Hence my initial subsequent purchase and now looking at you Nissan i60 that she also told me about. Thanks”
Helpful Report
Posted 4 years ago
A
Verified Buyer
“Everything as expected.”
Helpful Report
Posted 4 years ago
Mrs J Banks
Verified Buyer
“Great feedback to my query before making my purchase. Very fast delivery. Completely happy”
Helpful Report
Posted 4 years ago
Mr A Rook
Verified Buyer
“I was extremely pleased with the service i received, especially when i received a phone call to advise the camera i had ordered in black was in fact a display model and that it had a scratch on the lens, so i was offered an alternative model, and overall i found the service i received was excellent.”
Helpful Report
Posted 4 years ago
Mr K Dowle
Verified Buyer
“Excellent help and service in Kendal store.”
Helpful Report
Posted 4 years ago
Mr W Gardiner
Verified Buyer
“Very good service and easy too. I simply picked the product and they guided me through the credit option. My item was delivered within a couple days dues to the weekend order”
Helpful Report
Posted 4 years ago
Mr J Hughes
Verified Buyer
“Excellent service.”
Helpful Report
Posted 4 years ago
A
Verified Buyer
“very impressed with speedy delivery and ease of ordering, haven't used camera yet as for daughters birthday”
Helpful Report
Posted 4 years ago
M Gregory
Verified Buyer
“After a couple of emails asking for information, which were responded to quickly, placed an order for a Lumix camera which arrived the next morning. I then had a question about firmware emailed at 5.45 on a Friday expecting an answer on Monday received a response at 7.00 pm-excellent service.”
Helpful Report
Posted 4 years ago
B Hotston
Verified Buyer
“Fabulous service, so refreshing dealing with a company who’s prepared to go the extra mile without being promoted. Thank you.”
Helpful Report
Posted 4 years ago
Mr F Scott
Verified Buyer
“Paid extra for next day delivery delivered on time, not used tripod yet but appears well made and sturdy.”
Helpful Report
Posted 4 years ago
Mr D Williams
Verified Buyer
“Great price and very quick delivery.”
Helpful Report
Posted 4 years ago
Mr B Gilbert
Verified Buyer
“Wilkinson cameras, well I only found out about them online the other day fortunately for me as I was able to purchase a Canon Pixma Pro 200 one of a very few available in the U.K for some reason . Purchasing it only took a matter of a couple of minutes from them online and delivery was extremely quick a lot quicker than I anticipated. I know where to look first in the future for purchasing a wide range of products they have available. Well done Wilkinson Cameras, I shall be back. 10/10”
Helpful Report
Posted 4 years ago
Mr S Thompson
Verified Buyer
“Best price, either in-store or online. Item exactly as described and was dispatched promptly. I have already recommended Wilkinsons to a fellow photographer. 👍😊”
Helpful Report
Posted 4 years ago
A
Verified Buyer
“Extremely helpful over the phone. Used item arrived exactly as described, well packaged and delivered quickly.”
Helpful Report
Posted 4 years ago
Mr A Zvejniek
Verified Buyer
“Absolutely fantastic customer support and service. Ordered an item that was carefully packaged and timely delivered. Excellent quality product.”
Helpful Report
Posted 4 years ago
A
Verified Buyer
“Fantastic price in comparison to all other suppliers out there and such fast delivery. Couldn't ask for more.”
Helpful Report
Posted 4 years ago
D Mclean
Verified Buyer
“Great prompt service. The order was exactly as expected. Recommended.”
Helpful Report
Posted 4 years ago
Wilkinson Cameras is rated 4.9 based on 6,315 reviews
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