Wholesale LED Lights Reviews

Name: Wholesale LED Lights
Rating: 4.38

4.4 Rating 5,161 Reviews

87 %

of reviewers recommend Wholesale LED Lights

4.4

Based on 5,161 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat

Visit Website

Phone:

0116 321 4120

Email:

cs@wled.co.uk

Location:

86, Scudamore Road, Leicester
LE3 1UQ

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Wholesale LED Lights 5 star review on 10th August 2026

138

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I can't comment on the quality and performance of the bulbs as I was unable to use them. On opening the first box I saw a warning about the type of dimmer that should be used with these bulbs. I ordered the recommended dimmer but these bulbs refused to work with it! I contacted the company that makes the dimmer who had never heard of this make of bulb and said that they had only tested their dimmer with Philips and Megaman bulbs. I ordered 2 Megaman bulbs and everything is now working perfectly. Fortunately the company that sold the original bulbs immediately agreed to take them back so all was satisfactorily resolved. led's can it seems, be a minefield.”

Helpful Report

“Infinity 20W Floodlight white Poor Quality PIR cannot Distinguish between Night and day other wise good build Quality. Gm powell 11/10/16”

Helpful Report

“Wrong bulb included. Light fitted by electrician. Light flashing on and off rapidly. Emailed for advice but received no reply.”

Helpful Report

“Having seen a previous recommendation saying they had a helpful service I phoned up to cut through the complexity of the website with items I wasn't sure about. Talking me through the options the generally helpful advisor omitted a key item so this had to be purchased and posted on. The downlights arrived with the wrong colour temperature so had to be replaced. The delivery note had prices against the items which were 10 percent cheaper than the amount I paid! The pixel aluminium strips didn't arrive with brackets so I requested some. The correct number didnt arrive so I had to phone again. Good products but an exhausting company to do business with!”

Helpful Report

“When updating my lighting I ordered globe LED's from this firm. They indicated a 4/5 day delivery but after a week i rang and was told some of my order was not in stock and would not be in the forseeable future, but they had not contacted me to tell me this!!! They suggested candle bulbs to replace the globe bulbs, i reluctantly agreed, as although they were more expensive i would not have to pay the extra, I asked that all the bulbs sent were the same (candle)! I then received a mixture of globe and candle. I was then in conversation with the manager who said he would sort it out. He gave me return freepost envelope details and return code directly on the email. I decided that to avoid any more confusion I would ask for the 2 globes to be candle and exactly the same as the rest of the new candle order. I waited patiently a week then rang to find they had NOT yet been shipped as they had had absentees in the shipping department, but I do now have them - all this time I was without wall lights in my main lounge. Terry Doughty”

Helpful Report

“One of the lights broke after 1 week, ordered white surrounds on downlighters received chrome surrounds, ordered coloured LED floodlights received white. Will be returning most of the order”

Helpful Report

“Item did not arrive, after numerous phone calls another was despatched which arrived following day. This was faulty and has been returned. Would not buy from this company again.”

Helpful Report

“I ordered the wrong fitting for my lamps. I contacted customer services and they said " no problem, just return lamps we will change them". After a few days, I receive an e-mail telling me they needed the postage paying, which I forwarded Saturday 1st. Oct.. Still not received goods on the 8th Oct..”

Helpful Report

“Ordered some downlights , they didnt have in stock so asked for a refund back into my paypal account, looks like this is not their policy, they will only give a credit note for future order. Not good!”

Helpful Report

“Arrived three days late and was in wrong colour. Was reordered and received another two days later. The LED light is good.”

Helpful Report

“Quick delivery however put one light up pir filled with water brought another at same time for son so inspected this one found the pir to be broken sent both back after emails and phone calls to company 2 more delivered poor packaging to find one light broken again and a dent on the inside which I was told could happen ???? Sorry when I pay for goods I expect goods to be perfect. Now waiting for a response to email and phone call. Would put a picture on but got to give them a chance to rectify however I shall not be waiting long since I reported to there request straight away”

Helpful Report

“Waited two weeks for delivery! They didn't know they were out of stock! Bad show chaps”

Helpful Report

“Although my order arrived promptly and well packaged it wasn't until I was fitting the lights this weekend that I discovered the following: Of the 18 lights purchased, one third of them were marked or scratched. I'm living with this as I need to get the room finished. One of the lights did not have the fitting screws and wall plugs. The rubber sucker that is included with each light fitting to enable you to remove the bulb is useless. One of the lights does not work and would appear to have a faulty "socket". When trying to inserting the bulb, it would only go in so far and it is now stuck. A replacement light fitting and bulb is required.”

Helpful Report

“It's taken 3 weeks to get my light fitting and bulb. Not impressed at all”

Helpful Report

Hello Anthony, Thank you for the review. Looking at out records I can see the order was placed Friday 5th August and delivery of the items was made on the 10th. Could you confirm if this is the right order number and I can have a look into this. Kind Regards, George

“Customer service was very good, however they sold the items without a key wiring connection between the transformer and the cables. This meant that I had to order said connection at short notice, and on the day that they were to be fitted there was a delay.”

Helpful Report

Hello Jonathan, I can only see an order for the connectors you have mentioned but not for a driver or transformer. Could you let me know of your other order an I can investigate this for you. Kind Regards, George

“Was originally happy with the products however I needed some LED strip lights urgently so ordered them, paid the extra for urgent delivery which still didn't come the next day in the end came the following Monday. After having them fitted by the electrician, a few days later one third of the strip stayed green. I had them fitted in the bathroom behind a mirror so had to have them removed and sent back. After a week I receive the items to find them with a tape over the faulty area and still in the same condition. Having used the sticky strip, taking them off and sending them back having to pay extra to return by special delivery the item really should have been replaced and not fixed as it should never have been faulty so soon after purchase. It's a real shame as this has caused so much inconvenience, I have orded over £2,000 worth of products and have been generally happy with all other items.”

Helpful Report

“Website was hacked at the time of my using. I ended up with really odd e-mails telling me my account had been reactivated with new passwords, when I had not done this. Unsettling. Their product MSL 0115 led bulb has failed 2 times now (different bulbs). Bulbs replaced without question - this is good, but I am getting annoyed about having to go through the process of explaining.”

Helpful Report

Good Morning Malcolm, It is very concerning to see that about your account, we don't however store card details. If you'd like, you can reset your password either through the website or by getting in touch with us. In regards to the failing of bulbs, we are aware of batch issues which, in our most recent batches, has been resolved. If you need anything else in future then please don not hesitate to contact us. Kind Regards, Vishal

“A significant number of the LEDs failed to function, particularly in the areas where you have joined the tape. A bit disappointing really.”

Helpful Report

Hi Paul, I'm sorry to hear that, if you could e-mail images to cs@wled.co.uk then we help get your issues sorted. Kind Regards, George

“Delivery took 3 weeks even tho website said they were in stock and on 2 day delivery, at no point was I contacted to let me know they were out of stock and this made my job harder as I had to work around this. on the plus side the lights look great, I just hope they last.”

Helpful Report

Hi, We do apologise for the delay but due to the item going out of stock just as you ordered we seem to have hit a slight system glitch. Please accept our apologies and we hope we can serve you better in the future. Many Thanks Alex

“Ordered LED lights and chanel. The chanel came but now 8 days later I have still not had the LED, transformers and other bits, Really not impressed”

Helpful Report

Hi Kevin, Sorry to hear that you are disappointed with the service, but I can confirm that the goods were delivered on a 24 hour shipment to you on the day you ordered, If you are claiming that you haven't received this, Please contact our customer support team on 01163214120, and we will be happy to help. Kind Regards, Wendy

Wholesale LED Lights is rated 4.4 based on 5,161 reviews