Wholesale LED Lights Reviews

Name: Wholesale LED Lights
Rating: 4.38

4.4 Rating 5,141 Reviews

87 %

of reviewers recommend Wholesale LED Lights

4.4

Based on 5,141 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

0116 321 4120

Email:

cs@wled.co.uk

Location:

86, Scudamore Road, Leicester
LE3 1UQ

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Wholesale LED Lights 5 star review on 29th November 2025

136

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Poor brightness, on didn't work on arrival, another half the less failed within a few hours”

Helpful Report

Hi Mr Magee It looks like the items your order were damaged in transit. We can issue replacements for you. Kind Regards Reviews Team

“Ordered the dusk to dawn light. When put together to put on the outside wall it does not lie flush. This is a safety risk when it rains. There is no earth cable either? Very disappointed.”

Helpful Report

Hi Jayne, We have contacted the supplier of the product in question regarding the concerns you have raised in your review. They have sent back the following information regarding the product: Ø This item is a class II product and does not require an earth connection. Ø There is a back plate housing with a rubber gasket that provides the IP rating (waterproofing) Ø There is a 2mm tolerance between the back plate housing and the back plate this allows for mounting on surfaces that are uneven (stone / render / pebbledash etc.) I hope this information helps to alleviate the concerns you have about the product. If I could be of any further assistance, please do let me know, Kind regards, Raj

“Supply of products has always proved to prompt and efficient - however, if a problem is encountered or a return is necessary, Wholesale LED Lights response in respect of the due credit/refund/replacement is not in the same league! In fact, unless you are prepared to chase and chase - then chase some more, the endless promises they make on the telephone will just be forgotten! The first 'returns' I made a year or two back took Wholesale LED Lights several months to eventually make my refund - I was persuaded that this was caused by a series of 'unlucky' oversights by various staff members. (I now seriously doubt that this was the truth!) I'm in the middle of a (three month old) complaint regarding premature failure of a 5' LED 'flourescent' tube light and have been promised a replacement will be sent at least three times - I'm still waiting! I will be calling them again after Easter and I will not only mention 'Sale of Goods Act' but 'Small Claims Court' - and I'm not afraid to take that route. I have found the small claims court most effective in resolving issues with 'couldn't care less' companies - 100% success!”

Helpful Report

“Light was delivered and works fine but the 48 hour delivery turned out to be a week.... When I phoned them they said that it had been out of stock. They hadn't thought to let me know that, it would have helped....”

Helpful Report

“Products are good and were promptly delivered BUT there was a part missing which took two weeks to be delivered and arrived incomplete.”

Helpful Report

“GU10 AR111 did not fit and broke pins when trying to fit in my fitting Stub is shorter than normal GU10 so cannot be used for all fittings . Led soldered joint exposed so unsure about safety certificate Expected me to take a credit note. Refused H”

Helpful Report

“ordered on a Sunday night did not receive the light fitting untill Friday”

Helpful Report

“Website and product good, but took over a week and a half to get 7 light bulbs (which were in stock) delivered, with little communication or explanation.”

Helpful Report

“Paid for 24 hour delivery, including the weekend my item took 5 days to arrive. Missed the birthday for which it was bought, very disappointing. Item good price and working on arrival.”

Helpful Report

“I ordered small screw fitting and unfortunately I have got bayonet fitting please advise”

Helpful Report

“I was not happy with my purchase as the 6' long LED tubes did not fit my existing 6' long flourescent fitting. The LED tubes are 40mm longer that the existing tubes and there was no mention of this possibility on your website. I now want to purchase 2 new fittings and replace everything. I have emailed your company to ask if you can supply but had no responce yet.”

Helpful Report

“The lights are fantastic but the speed of delivery and communication from LED Lights was poor compared to the majority of other online retailers. Having said that, we will be going back to them for some more LED lights in the future.”

Helpful Report

“Delivery said 24hrs, it took 3 days!”

Helpful Report

Hi Tracey The Items you ordered are a special order item. which need at least 3-5 working days to get to us. it does state on the product page. Kind Regards Reviews Team

“Received no confirmation of order and delivery took a week to come.”

Helpful Report

Hi Adrian Thank you for your review. The Products you order are special order items which need 3- 5 working days to come to us. it does state it on our product pages. a confirmation get sent automatically to your email. please check your junk mail. Kind Regards Reviews Team

“Not Received Goods yet but paid for Next Day Delivery - Ordered on Friday Expected for Saturday at Weekend. Please could you check when will be delivered ?”

Helpful Report

“Can't comment before it's delivered.”

Helpful Report

“I'm finding a real inconsistency with the colour of the white LEDs I always order warm white and they vary dramatically. It has cost me a lot over the last two jobs ripping out the inconsistent LEDs and replacing with new and hoping for the best. This is now the third time this has happened and I might need to consider a different supplier.”

Helpful Report

“Website is great unfortunately this is where it ends, ordered items for 24h delivery that I paid extra for this service!! 6 days later the delivery arrived but was missing one item, this was sent out but 4 days later.”

Helpful Report

“Bulbs ordered on 10th Dec and money taken. Nothing had arrived by 16th so rang to check why the holdup, told out of stock. Bulbs eventually arrived 23rd Dec. It would have been polite if item was out of stock to advise customer to check if they were prepared to wait, also it would have been polite not to take money until order was dispatched. Bulbs were fine.”

Helpful Report

“Very poor delivery time scales and they can't even tell me when the parts will turn up.”

Helpful Report

Wholesale LED Lights is rated 4.4 based on 5,141 reviews